I Phone 5 issuing false update notice
Iphone 5 indicates that I have 2 apps that need updating. But, when I attempt to do so the it indicates all apps are up to date and the "2" disappears from the ICON. This is a reaccurring issue.
These phantom App updates have been going on since iOS 7 was released in Sept. It seems to affect users who are still on iOS 6 (I am affected on my iOS 6 devices). It's likely on Apple's end but it seems to be a change that iOS 7 resolves. I updated my iPhone 5 to iOS 7 yesterday and am no longer seeing the phantom updates on it. My iPads are still on iOS 6.1.3 and still have the phantom updates. You can try to sign out of your Apple ID, then reset the device, then sign back in and see if it resolves the issue. It might help but if the issue's is on Apple's end and iOS 7 corrects it (as it did on my iPhone 5), it'll likely hang around until it's corrected by them (if iOS 7 fixes it, this will likely be the only fix) or just live with it if you want to stay on iOS 6.
Sign out of Apple ID
Settings>iTunes & App Store>(tap your Apple ID)>Sign Out
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
Sing in to Apple ID
Settings>iTunes & App Store(enter your credentials)> Sign In
Similar Messages
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We connected 2 iphones to a single ipad. now the 2 iphone accounts are messed up. One phone is always getting update notices for apps that are not wanted on that phone, but on the other phone
rdpn wrote:
We connected 2 iphones to a single ipad. now the 2 iphone accounts are messed up. One phone is always getting update notices for apps that are not wanted on that phone, but on the other phone
How did you do that? Do you mean you sync to iTunes that had the ipad library?
The phone with the issue, settings - general - reset - erase all contents and settings - this will wipe the phone clean and then restore from your backup. -
After uploading our phones with the latest update, we have noticed that the battery life has deminished considerably. I now have to charge my phone overnight and two or three times a day. Prior to the update, my battery life lasted me at least a full day. We have several phones in our office and the ones that have updated (4) now have issue holding a charge/battery life. I really liked this phone and can not believe that you are now going to charge us $79 a battery to fix what is most definately a problem with your latest update. I know other people outside of our company that are having the same problem. Not to mention when I called AT&T it was confirmed to me that they are hearing the same issue and then some from other customers as well. Your own people, once I talked to them earlier today, told me they are showing a history of issues that are showing up after the update was put in place. Of course she tried to say, "Maybe the age of the battery and the update both contributed". Whatever.
I want you all to know how disappointed I am in your company for the handling of this issue. I always thought "Apple" was the line I didn't have to worry about having any types of issue. And that you all would stand behined your product 100%. Now I am not so sure.
I would love to hear back from your company on how you perceive the issue with all of these phones that prior to the update didn't have any issues and how after the update THEY ARE NOW having issues. I do not believe this was an issue due to the age of a battery and that was pretty lame to say so. It was fine and now its not.
Please feel free to contact me and help me figure out a way to pay for all of the batteries that will be needed for our company to contiue doing business as needed.
Thank you.
Web Address (URL):
5106 McNarneySorry this is a user to user technical forum. There is NO APPLE here as stated in the term of use when you signed up for this forum.
here are some battery tips
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
http://www.apple.com/batteries/iphone.html -
Ever since I had updated my phone to ios 6, i noticed that it no longer saved photos to my camera roll. If I take a picture on Instagram, it will not automatically save it to my camera roll as it used to do, nor does it save any image, I just want it fixed.
To gdgmacguy your a f****** idiot for one I'm having the same problem as pennymar. And you tell me to quit whinning. You got more problems then the iOS 6 you did not answer my question nor the other 13 or whatever you replied to within a 30 min time frame. You must got nothing better to do then to harass people and to pretend you know something about apple products. Which you don't from what I've read the other advices you should have gave to other people. But you didn't you replied a question back to the people asking a question. So if your not gonna use these community forums the right way don't use them at all.
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I did the 5.1.1 update over wifi, had update issues, then updated on Itunes no problem, now my phone continues to freeze and restart, any suggestions on how to correct this - thank you
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?
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I received an Keynote update notice on my Mac Air. I updated and now can not get into my saved keynote docs. I am being asked to upgrade again and purchase the upgrade. Anyone else having this issue?
Try this repair, ensure you complete all the tasks and in the order shown:
1 delete all the iWork applications if you have them, not just Keynote, use Appcleaner from Mac Update to do this, its freeware
2 restart the Mac; Apple menu > restart
3 immediately after the start chime, press the shift key until you see the Apple symbol.
let it fully boot up, it will take longer as the OS is repairing the drive
4 when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click repair disc permissions
5 when complete, restart the Mac normally
6 install Keynote from the Mac App Store
Please report back to let us know if this helped. -
How to remove Software Update notice on iPhone 5 after deleting iOS 8.01
I successfully deleted the downloaded but non-installed 8.01 update from my iPhone 5. However, my phone still shows that I have a pending software update to do. When I select the "Software Update" option I'm alerted that "Your software is up to date" and iOS 8.0 shows as the current software installed. I've rebooted the phone but the digit "1" still shows up in the Settings>General section. Any idea how to remove this now false update notification?
I have the exact same issue , so you are not alone .
I am sure things are a little "tense" at headquarters . -
Turn off crapware apps update notices
Like everyone else with this phone, mine came loaded with crapware from places like Blockbuster, Rhapsody, and several media apps from Verizon. I keep getting notices to update them. I don't ever intend to use any of them.
Is there any way to tag the crapware apps to turn off update notices for them? I understand they can't be deleted from the phone.
Along with the dropping 4G network problem, the crapware issue is my biggest annoyance with Verizon.
I've been a customer of theirs for 11 years, and this contract may be the last.That's correct. You can shut off all update notices.
The problem is that the "automatic update" function for some apps isn't very "automatic." I've found it necessary, for some apps, to click on manual update notifications even when "automatic" is checked.
However, for those that want to take this path, go to the Android Market, click "menu," then click "settings," and uncheck "notifications."
To close out, the crapware apps seem to have a marketing concept that believe if they are in your face enough times, you'll eventually click on them.
My advice is don't unless you have lots of money to spend on data.. Videos and music from services likes Blockbuster and Rhapsody will quickly chew up your data budget on a smartphone. You're better off, if you really want to use these services, getting them on your desktop and laptop.
Another tip is don't fire up cloud services while on 4G. It still pays to wait for access to wifi unless you really need it, like GPS, etc. -
HT5622 my phone wont let me update or download anything
Hi My phone wont let me update apps or download music
Howdy Irishinked,
Thanks for using the Apple Support Communities.
If you're being prompted that your payment information needs to be veriefied, then there is some aspect of your payment type which is being denied by your financial institution. I'd like you to please follow the steps below to verify your information.
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Have a good one,
Alex H. -
My apps store will not go online with verizon network, but on wifi it works. I am on an iphone 4, verizon. I tried to do a complete, backup and restore on the phone 1 day before i noticed this problem, The backup finished but the RESTORE would fail I had an error, could not access Apple server ( some server name I cant remember).
I have plenty of space available on the iphone,
8gb free,
ios version- 6.1.3 ( 10B329)
carrier - Verizon 14.0
Modem Firmware - 3.0.04
Can someone help.
I tried doing my backup restore on the same computer as I once did a year ago. and THis time I cant do the restore on the iphone.
computer osx is 10.5.8
itunes version 10.
I do not wish to go to ios 7 at this time.Settings > General > Reset > Reset Network Settings.
Basic troubleshooting is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue continues, contact the carrier to troubleshoot the network connectivity issues. -
IPhone 6 and Bluetooth phone connectivity issues with my vehicle: this is how I fixed it.
With so many threads on this topic, I wanted to detail the steps I took to fix my iPhone 6 Bluetooth issues regarding connectivity to my vehicle and handsfree calling. My phone was pairing with my vehicle without a problem and syncing my contacts and call history but when I attempted to make a call (from either the phone or the vehicle screen) the audio went out and I could not hear the call either through the vehicle speakers or on the phone. The call was going through but I was unable to see it on my vehicle screen and/or hear it either the phone or the vehicle screen.
Based on my research and what I have learned so far, the people having problems are those who restored their new iPhone 6 from an iCloud backup from a previous phone, rather than setting up their iPhone 6 as a new phone. I did an iCloud restore from my previous 5s running iOS 8.
First, I am a Verizon customer and I enabled Advanced Calling on my line. After I requested that this feature be added to my line, under “Cellular” settings on my iPhone, I enabled LTE voice & data.
Next steps:
1) Unpair/remove iPhone from the vehicle;
2) Forget/remove the vehicle from the phone Bluetooth settings;
3) Soft reset the iPhone;
4) Reset network settings on the iPhone; and
5) Pair the phone to the vehicle again and attempt to make a call.
If that does not work…
6) Perform a factory reset, erasing EVERYTHING from your phone and set it up as a new iPhone rather than restoring from a backup.
Resetting the network settings seems to be working for some people. It did not work for me. I tried it a few times with no result. I did the dreaded factory reset, paired the phone with my vehicle and had all of my Bluetooth functionality back and was able to use the handsfree phone with zero issues.
I was on the phone yesterday multiple times with Apple, Toyota Entune, Verizon and my Toyota dealer. Verizon blamed Toyota Entune, Toyota Entune blamed Verizon and my Toyota dealer blamed Apple. Nobody had a clue how to fix this issue or what was causing it. I don’t know the exact reason why the previous iCloud backups are killing the Bluetooth connections, I just know what worked for me and I thought it was worth sharing.
Good luck.The new 8.0.2 update DID NOT FIX THIS ISSUE AT ALL. After you power off and on with the phone, same issue as the 8.0, all 3 of my cars lost Bluetooth connection and shows no signal at all. Good job Apple, what a lousy update you guys did.
2011 Lexus ES350
2011 Subaru STI
2012 Mercedes E350. -
I have an iphone 3gs. I have 7 separate email accounts on the phone. Everytime I update the phone, it reloads all emails received as new unread emails. I can click each one, move them to trash and then delete all. However, I am wondering whether there is any way to either (a) delete all from the inbox or (b) stop them from reloading?
ThanksHello Kizzyk,
I would start with taking a look at the settings to make sure that you are able to send and receive messages. If everything looks good then the next step would be to remove the accounts and add them back in. Take a look at the article below for more information and details on how to troubleshoot your issue further.
Get help with Mail on iPhone, iPad, and iPod touch
http://support.apple.com/en-us/TS3899
Regards,
-Norm G. -
I purchased and installed Family Tree Maker for Mac from the App Store about 6 months ago. I heard that possibly a new version was coming, though I had not received any update notice. I went to the App Store and it no longer shows the app, either as available for purchase or as an app I have previously purchased. So I can't get any information on the app, support, etc.. How can an app I have purchased disappear from the purchased list??? How can I get update information or support links? (contacted FTM website and phone support and they said if I bought my program from App store, I have to get update information there).....the Update Info button in my program is actually greyed out!! So the program I bought doesn't even have the normal update link!! I thought one of the advantages of App Store purchase was being able to redownload the program in the unlikely event it was lost....ie: no need to worry about having the install CD. So now I only have my installed, operating copy and no way to reinstall if it crashes due to corrupt data, etc.!! Not a happy result from an App Store purchase! And I must say the circular references in the support link are frustarting...apparently there is NO live support for the App Store itself!
Thanks for THAT tip: iTunes acct. history DOES show my (few) Mac app purchases, buried in with my MANY iPhone and iPad apps! So I CAN prove I bought it (7 months ago, not 6), but you wouldn't know it from the App Store app on my Mac! But that does leave a few other ?'s hanging: like how could I download it again, or check for updates (as I said, the version installed has the "update" button greyed out! Ancestry.com (who sells it online and support it for other buyers said update info for App Store purchasers comes through the App Store.
I may just be out of luck with this because after 7 months of ownership, they (Ancestry) just replaced FTM with a new version (Family Tree Maker for Mac2) that is NOT an upgrade (though prior owners get $4.00 off on a $52.00 purchase!!). I'll probably just plump for that....direct from Ancestry.com...and give up on the Mac App Store, because the new version reportedly has major enhancements in sync-ing your family history record between your computer and the cloud program available online. Genealogy software, like everything else is migrating to the cloud, but one really does need a resident program on their device because you're often collecting data "in the field" in libraries, historical archives, cemeteries, etc. where you really can't get online in many cases. Fortunately, more and more of the source data is coming online, so more and more can be done from home! -
Syncing issues after updating to 10.3.1.55
After upgrading to itunes 10.3.1.55, today, it no longer recognizes my iPhone 4. I plug it in, the iPhone makes its normal syncing noice. I get a prompt, like always about it recognizing the camera and how i want to handle it. I cancel it, as usual, and then it never shows up in iTunes. I close itunes, connect my phone and it does not start itunes as it normally should. No error messages, just no response. Can anyone help with ideas?
I had the same issue, after updating to 10.3.1.55 it would error out saying something along the lines of not being able to read the catalog or something. I think the error even states do a restore to fix it. Last night that is what I did, clicked restore and then had it transfer all my items back. I'm glad I had just synced my phone prior to the update so the restore was really current.
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Lumia 810 (T-mobile) - SD card issue, any updates?
As I've found by searching around, it seems like the new Nokia Windows 8 phones have issues when using Class 10 micro-SD cards. I'm using a 32GB Aopen Class 10 micro-SD card in my Lumia 810, and I'm experiencing the following issues:
*Attempting to sync music to my phone's SD card using the Sync App will cause the phone to reboot itself during file copy. If I keep trying, I can get many of the files synchronized, but eventually it will crash and reboot every time a copy is initiated.
*Using the video camera, videos recorded to the SD card will skip when playing back. When playing the videos on a PC, the skips are still there, which means they were recorded with skips.
It almost seems like the issues are related to file writes, as I've had no music playback issues. Also, I have the Xbox Music Streaming service, and I have downloaded several GBs of music to the SD card using the app on the phone itself. I recall one issue where the Xbox music app became unresponsive, and I had to reboot the phone, but other than that one incident, all the other files have been stored correctly and work fine.
I'd really love to know if there has been any updates on this from Nokia or Microsoft. While certainly not a deal-breaker for me, I'd like to know if the issue is being addressed, or if I should start shopping for an 8GB class 2 or class 4 card, if that is all that will be compatible. Officially, I know that my card is supported, but in practice, it doesn't work correctly.
Thank you.I am also having this same issue with my Lumia 810! I have a 64gb Class 10 microsd card. When I record video to the SD card, the resulting recording skips, even skipping in the same spots when played back on a pc. However, if I record video to the phone's internal memory, there is no skipping on the recordings. This tells me that there is an issue with the Lumia 810 writing to the SD card. My brother's Lumia 810 has the same issue with yet another type of microsd card.
Any updates on this issue yet?
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