I Phone 5, not connecting to Apple Airport Express Wifi
I have a dual issue, I have comcast internet and am using a Arris TG862 all in one modem/router. I recently had comast switch the modem to BRIDGE mode so I can use my apple airport express router for WiFi. Now, since it is active and I can connect via my macbook pro, I pad2, etc I cannot connect via I phone 5. What is the issue? Did I set up my airport express incorrectly?
Thank you
Sure...
See this Apple article for a Hard reset of a Factory reset.
http://support.apple.com/kb/HT3728
Similar Messages
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My Ipad will not connect to my airport express
I was having a sound issue so I reset my Ipad. Now it will not connect to my Airport Express for internet. The message I get is to contact Apple Support.
Hello sgraziano,
I suggest taking a look at this article named iOS: Troubleshooting Wi-Fi networks and connections found here http://support.apple.com/kb/ts1398.
Follow these steps to troubleshoot the above issues.
Be sure that you are in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.If unable to do so, see this article.
Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.If not, refer to your network administrator or ISP for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
Note: You will need to enter your Wi-Fi password again if your desired network requires one.
Turn your Wi-Fi router off and then on again2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2.For AirPort Base Stations, see this article for information about firmware updates.
And this section at the bottom if that troubleshooting does not resolve hte issue:
Unable to connect to a Wi-Fi network
Verify that you are attempting to connect your desired Wi-Fi network.
Make sure you are entering your Wi-Fi password correctly.Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
Take care,
Sterling -
My Iphone (I have a 4s and 3G) will not accept the apple airport express as the wi fi network so that I can face time. How do I resolve this?
What are the exact specifications of the wireless network you've created? (If you're not sure, open Airport Utility on your computer and check the Radio Mode in the Wireless tab). Bear in mind:
- iPhones earlier than the iPhone 4 cannot connect to an "n-only" network - they need b/g compatibility.
- No iPhone can connect to a 5GHz network (Compatibility mode will also fix this).
Matt -
Can not connect to old airport express
I can not connect to old airport express with new mountian lion and airport utility?
You will need to install AirPort Utility 5.6 on Mountain Lion. This article will tell you how:
http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html
This works for most users, but we cannot guarantee that it will work for you. Up to you to decide if you want to try this unsupported method. -
Intel iMac Not Connecting to My Airport Express
I have had a 15" G4 Powerbook for about 1 1/2 years now and have not had any problems with my Airport Express. I purchased an Intel iMac back in February and everything has been working perfectly until about two weeks ago. (I think this may coincide with the update 10.4.9).
At first, the Airport would not connect at all after being put into sleep, either if I let it sit or pushed the button myself. I would have to restart to get it to work. Now, whenever I attempt to connect to my Airport Express it says there is an error and only gives the options of trying again or just clicking OK. If I try again it does nothing, but if I click okay the Airport card in my iMac seems to go down completely and I am unable to see ANY wireless networks at all! It comes back eventually and automatically connects to an unsecure network somewhere else in my apartment building, but if I try to connect back to my Airport Express the same thing happens again.
The odd part is that my Powerbook connects flawlessly, and also sets up the Airport Express if I reset it (something the iMac will not do). I have read through some of the threads and see there is an issue with the release of 10.4.9, but my Powerbook has it as well and doesn't have any issues.
I also have Vista premium installed and that has absolutely no problems connecting to the network either, which is irksome every time I see a PC vs Mac ad.
I have tried a couple of the remedies offered up: deleting the SystemPreferences folder in the Library (couldn't find it), creating a new location (didn't work), and reinstalling OSX (worked for a day after the 10.4.9 update).
If there is anyone with similar problems who has found a solution, please let me know, as I don't really like using someone elses network, but don't really have a choice if I need to use my iMac. Thank you for your help.
iMac 17" 2Ghz Mac OS X (10.4.9)Hello sgraziano,
I suggest taking a look at this article named iOS: Troubleshooting Wi-Fi networks and connections found here http://support.apple.com/kb/ts1398.
Follow these steps to troubleshoot the above issues.
Be sure that you are in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.If unable to do so, see this article.
Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.If not, refer to your network administrator or ISP for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
Note: You will need to enter your Wi-Fi password again if your desired network requires one.
Turn your Wi-Fi router off and then on again2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2.For AirPort Base Stations, see this article for information about firmware updates.
And this section at the bottom if that troubleshooting does not resolve hte issue:
Unable to connect to a Wi-Fi network
Verify that you are attempting to connect your desired Wi-Fi network.
Make sure you are entering your Wi-Fi password correctly.Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
Take care,
Sterling -
AirPort Express - Can not connect to "extended" AirPort Express
Two trips to the Genius Bar tell me that I should be able to Extend my network from a new AirPort Express (n/g/b) to an older AirPort Express (b/g) using the "extend network feature". The two devices are communicating (both lights are green and the wireless channel will change on the remote device if I change it at the base station), but my MBP Core Duo 15" seems to only be connecting to the AirPort Express Base Station (n/g/b) and not to the Remote "extended" AirPort Express (b/g).
This forum seems to indicate that you can only use WDS between the newer AEX (n) and the older AEX (b/g) but the folks at the Apple Store have told me twice now not to use WDS. They said that as long as the two devices have green lights that it is working, but when I click on the Airport Symbol up in the menu bar w/the Option key it tells me the MAC address of the base station only - and when I get very far from the base station, the signal drops out even though the remote AEX is near by.
I did try setting it up using WDS and that works fine, just very slow.
Anyone know if there's a way to be sure that my MBP connects to the remote (extended) AirPort Express?This forum seems to indicate that you can only use WDS between the newer AEX (n) and the older AEX (b/g)
This is correct....since the older b/g Express does not even have a setting to "extend a wireless network".
If you require confirmation, open AirPort Utility, select the b/g Express, click Manual Setup
Click the Wireless tab below the row of icons
Now look at the available settings for Wireless Mode.
"Extend a wireless network" is not there.
but the folks at the Apple Store have told me twice now not to use WDS.
They are likely telling you not to use it because the performance on your network will drop dramatically if you do use WDS. Or, they mean well, but they are just wrong on this subject. Here's why:
The only way that you can use an older "g" and newer "n" device together to provide more wireless coverage is to configure both devices for WDS. It's a Catch 22.
WDS operates only at "g" wireless levels. So when you configure the newer "n" Express to operate as part of the WDS (which you must), it becomes a "g" wireless device. You lose any "n" capability on the network
Worse still, every "remote" or "relay" in a WDS setup cuts the bandwidth of the entire network in half...50%. That's huge. In effect, with WDS, you may have a bit more wireless coverage, but you will have a "g" wireless network that operates at half speed.
but when I click on the Airport Symbol w/the Option key it tells me the MAC address of the base station only - and when I get very far from the base station, the signal drops out even though the remote AEX is near by.
The remote AX is not providing any additional wireless coverage.
They said that as long as the two devices have green lights that it is working
Nope, as you can tell by the fact that your "remote" is not providing any additonal wireless coverage.
Anyone know if there's a way to be sure that my MBP connects to the remote (extended) AirPort Express?
Your only option, (unless you add more hardware):
Configure both AX devices to "Participate in a WDS network" setting one up as a "main" and the other a "remote" . The big downside, as mentioned previously, is that you will have a "g" wireless network running at half speed. -
My system can not connect with the Airport Express while the signal is very good?
Neither my phone nor my desktop (windows 7) can not make a connection with the Airport Express. The signal keeps flashing amber.
Several specialists have checked but can not solve this problem. Any ideas?I am in exactly the same boat...
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Can't connect to Apple Airport Express wi-fi
Hi folks,
2nd gen iPT, OS is up to date. At my home, it connects to my Airport Express wi-fi network just fine. But at my parents home, it does not. It sees the network, asks for the password, I type it in, and it rejects it saying it cannot connect to the network. I set the network up myself, I know the password, I just can't figure out what the connection problem is. Any ideas? Any typical things that are overlooked? Any glitches that I haven't anticipated (like using one versus another security protocol on my parents' network)?
Thanks,
-- JoshIs it the same Airport Express that you're physically taking to your parents home and plugging it into their network, or do they have their own Airport Express which you're trying to connect to?
If it's a different Airport Express, I'd compare all the settings in the Airport Utility at your home with all the settings at your parents.
If it's the same Airport Express, maybe you've got some settings in there which are specific to your home network i.e. different IP addresses. Try setting it up for DHCP.
Can other wi-fi devices connect to it, or is it only the iPod touch that's having problems?
Incidentally, I take my Airport Express where-ever I go and frequently connect it to different networks without having to reconfigure it, so if this is what you're trying to do, its certainly possible. -
Also, my airport utility can never find the airport express either. It keeps searching and searching. I've downloaded all the updates, as far as I know...
Also, my iPhone 5 won't connect either. And the iPhone 4 I had before wouldn't either!
Thanks!The warranty entitles you to complimentary phone support for the first 90 days of ownership. If you bought the product in the U.S. directly from Apple (not from a reseller), you also have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different.
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My problem was this. I have a large apartment with concrete walls, so just one wireless router would not work. I used apple Airport routers and used one of them (an airport extreme) to create my wireless network, and a number of other ones -- airport expresses -- to "extend" the network.
That's all great, but I found that a couple of my devices -- mainly my iPod Touch -- would refuse to connect to the repeater airport express routers -- it only wanted to connect to the main Airport Extreme router, not the satellite guys.
Finally I solved the problem. It had to do with how the wireless network's configuration for "Radio" setting was set regarding 802/11 b/g, and the dual-band ability of the Extreme. Below is the description of how I fixed it.
======SOLUTION THAT I POSTED======
I've pretty much solved this problem. I do not FULLY understand why, but now I can have my iPod touch (and I am hoping my kindle) attach correctly to the satellite/repeater airport express. Here is what I did:
I did two configuration changes to my central hub airport extreme router (i.e., the one that my other routers were merely configured to "extend.") I realize now that these are both configurations that must be done at that central router, and the repeater routers then simply mimic or reflect accordingly.
-- First, I used the most recent Airport Utility (v6.0) and clicked on my main router (which, crucially, is an airport extreme that has dual band 802.11, both 2.4ghz and 5ghz.)
-- In the airport utility, I clicked on that Extreme router and then in its funky popup window, clicked Edit.
-- Clicked the tab called Wireless.
-- Clicked on Wireless Options button.
-- the first config change I made on that page was to change the Radio Mode setting to "802.11a/n - 802.11 b/g."
What nobody really tells you is that that hyphenated choice means that the 5GHz band will use the first of those two (namely, a and n, in other words the strong modern N standard will be used on this band ONLY) ... while the 2.4GHZ band will use only the second of those two, b/g, in other words, the devices that only can use that older weaker standard.
So, it's kind of a segregation. I'm telling it "No, don't let the 2.4 ghz band try to handle traffic using N. That band will just take care of the old crappy clients."
-- the second config change that I made on that page was to check the check box to make a totally separate wireless network name for the 5GHZ band. Further segregating things. When I tried my solution without this additional step, my problem did not fix itself, though I don't fully see why.
As I said, a few questions remain in my head, but the darn thing works, so I'm happy. Among many other questions... are those airport expresses dual-band too? I didn't think they were but somehow they are repeating this dual-band strategy? Whatever. it works.
BY THE WAY -- I recommend using the Apple question/answer board on StackExchange to get Apple-related answers. It is at http://apple.stackexchange.com/To demonstrate, here's a screenshot from the Airport Utility on the iPod Touch in close proximity to the Express, still connected to the Extreme :
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Itunes will not connect with my airport express
My new macbook will connect automatically to my airport express network with airtunes but the itunes on my imac will not. It show the network as an option for additional speakers but when I choose the airport express network as my external speakers it gives me a box saying it is connecting then after a few minutes it just goes away and reverts to the computer for my speakers. Any ideas on what to do? The aiport express has the latest firmware update.
Check the Firewall settings in the Sharing area of System Preferences.
I think you need to have iTunes Music Sharing enabled (maybe not).
Ian -
Current version of airport utility will not connect with older airport express
I was given an older aiport express that I want to add to my network for iTunes sharing. I have an airport express and aiport extreme currently. I am running Mac OS x 10.7.5. My current version of airport utility does not support this express and it tells me to download utility version 5.6. When i try to install version 5.6 i get an error message that tells me to contact software manufacturer. I'm sure there is a simple fix but I don't know what to do. Any help would be great!
Hi
again , at least for getting 5.6 installed, look at my post earlier, or better to JEFFY's and download an much better alternative "unpkg", to get it ( 5.6) on to your mac.
Then, though, getting to use it to configure your older AP as I attempted is anothe matter. I didn't succed so far..
Good luck to you. If it works pse tell .
Thanks.
Pierre -
My PC will not connect to my Airport express - why?
Why is my PC not able to access wifi via my airport utility?
Are you setting it up for the first time?
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Connecting hp 4620 to wireless network with an apple airport express and apple OS X 10.5
Any help would be greatly. This setup used to print wirelessly just fine until we switched internet providers and now the printer will not connect via the airport express router. I've tried going into the airport utility, manual set-up, base station.....but there is no "add wireless clients" to choose like all the online help that I've read says should be there. Thx in advance, Matt
This question was solved.
View Solution.Hi Matt,
Temporarly connect the printer to your mac with a USB cable.
Go to Applicatons > Hewlett-Packard > Device Utilities and follow the HP Setup Assistant.
Select wireless connection during the setup, you will be prompted to provide your wireless network details to reconfgure the printer on your new network.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution -
I have an account for apple but this is not acceptable for i cloud. It say it is correct ID and password but this is not icloud account. So my phone can not connect with my computer and not synchronization too. Last a few months i have not use this phone. Just i start to use again. So most probably i gave my old mail address as a ID or password. So how can i clearing this subject. regards
ErolSinan wrote:
... there is no button for update between the About and Usage buttons in the General. ...
Correct. That is only a feature of iOS 5 or later...
ErolSinan wrote:
... yes my phone is 3G.
then it can only go as far as iOS 4.2.1
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