I phone 5c on the app store update part where it says updates , then purchased not on this device how do i clear it it wont let me delete the history of the apps i bouht on a different i phone but same log in details

I phone 5c on the app store update part where it says updates , then purchased not on this device how do i clear it it wont let me delete the history of the apps i bouht on a different i phone but same log in details

You can't delete your purchase history, you can only hide it (in iTunes on your computer).

Similar Messages

  • I bought a few songs on my iPad and they are supposed to sync automatically. When i go to the itunes store (on my Mac), it says that i have not purchased the song. I need the songs extremely soon and was not expecting this! Help!

    PLEASE HELP ME!

    Transfer them from your ipad: File>Devices>Transfer Purchases
    or  Redownload them:
    Download previous purchases from the iTunes Store - Support - Apple

  • I have just got an iPad2. I hook it up to iTunes to sync but everything I buy on it is now autmatically going onto my iphone 4S the next time I sync that??? I do not want this! How do I stop it?

    I have 4 devices on my iTunes account which all have different names or ID's. An iPad 2 which I just got at Xmas, my iPhone 4S, my wifes iPhone 4 and my daughters iPod. I always hook up to iTunes via a cable/dock when syncing them all separetly. Since buying the iPad 2 every app that I have downloaded on it seems to be going over onto my iPhone 4S when I next sync it after I have synced the iPad 2 to iTunes??? I do not want anything that is on the iPad 2 automatically going onto my phone the next time I sync. How do I stop this happening?
    Can anyone help???
    Thanks in advance!

    On the iPhone, go into Settings -> Store and turn off "Automatic Downloads" for Apps (and Music and Books, if you wish). You can also do that on the iPad to prevent it from going in the opposite direction.
    That will stop any automatic downloading... to prevent them from coming over when using iTunes, select the phone (under Devices), Apps, and then uncheck "Automatically sync new apps." Again, do the same for the iPad if you wish.

  • I had an iPod touch in the past.. Now I have the iPhone. And I got an iTues card and I can't purchase anything because it's asking for a security question since I've never purchased anything on this device yet.. I don't know the answers to the questions?

    I had an iPod touch in the past and used an iTunes card to purchase songs, I now have the iPhone and again bought an iTunes card to purchase things. Since I have not purchased anything on this device yet it is asking me two security questions that I don't know the answers to. What do I do?

    The Security Questions are not associated with your device - they are associated with your iTunes account/AppleID. If you cannot remember what you originally set up for your security questions, here are the instructions for getting them reset. First set are for if you set up a Rescue Email address, second set are for if you did not.
    Here's the link:
    https://discussions.apple.com/thread/4286784
    Cheers,
    GB

  • I bought a Mac Book Pro retina display, Serial Number  C02J2****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. t

    I bought a Mac Book Pro retina display, Serial Number  C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
    Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
    Sincerely
    Asrat Kahsay
    N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
    <Edited by Host>

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    The OS X Mt Lion up-to-date program;
    http://www.apple.com/osx/uptodate/

  • Im trying to update my apps from the ipad in the app store section and when i press update the ipad tells me that im not connected to the itunes store??

    Im trying to update my apps from the ipad in the app store section and when i press update the ipad tells me that im not connected to the itunes store??

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I recently bought logic pro x from the app store and now i want to update to 10.0.4 and its saying it wasnt purchased here!!! sort it out apple very annoying!!

    I recently bought logic pro x from the app store and now i want to update to 10.0.4 and its saying it wasnt purchased here???!!! sort it out apple very annoying!!

    Although there will be many here that will sympathise with your situation, this is a user to user forum. Apple don't come here. The store (if you go to apple.com) now do real time chats. Failing that you'd need to call them to sort your issue out.
    Hope this helps

  • Update in my Mac App Store. It is Angry Birds for Mac. Not my app and the Apple ID that it is registered to is not mine. Can't Delete it. Any ideas

    Update in my Mac App Store. It is Angry Birds for Mac. Not my app and the Apple ID that it is registered to is not mine. Can't Delete it. Any ideas

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove may not be the one named in the update notice. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    1. Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
              File ▹ Find
    from the menu bar. In the search window, select
              Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
              Other...
    A sheet will drop down. In that sheet, select
              Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    5. Quit and relaunch the App Store. Test.
    If you find these instructions confusing, ask for an alternative method.

  • My iPhone 4 won't connect to the apple store when I'm trying to 'update' apps. Any ideas?

    My iPhone 4 won't connect to the apple store when I'm trying to 'update' apps. Any ideas?,

    PUT THE CORRECT PASSWORD, OR ELSE YOU CAN UPDATE THROUGH ITUNES. GO TO APP SECTION ON YOUR ITUNES, CHECK FOR UPDATES, CLICK THE UPDATES OPTION, IT WILL GET DOWNLOADED, AND THEN SYNC.

  • The app store keeps on crashing after i updated to ios6. What should i do to fix that prob? I cant browse through the apps because it crashes as soon as i select an app that i want to view

    The app store keeps on crashing after i updated to ios6. What should i do to fix that prob? I cant browse through the apps because it crashes as soon as i select an app that i want to view

    Try Restoring it in iTunes.

  • At App Store I see that Facebook needs updating. However, when I click on "update" the blue circle appears but nothing else happens.

    At App Store I see that Facebook needs updating. However, when I click on "update" the blue circle appears but nothing else happens.

    The blue circle should go around, clockwise, as a fine line, and then as a heavy line indicating it is downloading.  Then it sits while the install takes place.  It may sit and wait to start the download if the internet connection is slow.

  • Why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?

    why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?

    If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
    To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534

  • Why does my app store account tell me that my payment method does not match my bank's records. my card is valid and works for iTunes but not the app store.

    While trying to change my Credit Card info: The app store tells me that my payment method information does not match my bank records and to try again or enter a new payment method. My CC is valid and its the same CC ive had for a while. This CC info works for iTunes but is not being accepted for the App store.I have changed this info online but cannot change it on my iPhone. Can anyone tell me what i need to do?

    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • Downloading from the App Store the message "There was an error in the app store.  Try again later (4)'. Then 'unexpected error'.

    Downloading from the App Store the message "There was an error in the app store.  Try again later (4)'. Then 'unexpected error'.
    I've been getting this message now for the last couple of days.  I can download other apps on my phone with the same apple ID but have now experienced this on my Mac firstly when downloading Yosemite immediately after being asked for my ID password, and then having tested with a couple of other apps, so it's not related to the download.
    I'm using OS X 10.9.5 on a Mac Book Air.
    I've shut down on a number of occasions and tried again
    App Store is version 1.3 (201.7)

    Back up all data before proceeding.
    Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    Credit for this solution to ASC member luis.pinho.

  • I have downloaded mountain lion from the app store on another computer.  I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?

    I have downloaded mountain lion from the app store on another computer.  I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?

    Mac App Store: Hiding and unhiding purchases
              http://support.apple.com/kb/HT4928

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