I-phone detected but could not be identified by computer

I-phone detected but could not be identified by computer

Check your iTunes version might work or you need to tell me is that phone works on another computer.

Similar Messages

  • Keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work!  I am running windows 8 (which it has worked with ok before) - struggling :(

    keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work!  I am running windows 8 (which it has worked with ok before) - struggling
    I recently bought some new albums and can't play them on my ipod

    I just encountered the same problem on my 2 month old MBPro.  I found a work around by changing USB ports.  As for the actual cause or the reason why that worked, I dont know.  The USB port I was using works fine with my phone or other USB devices.

  • An iphone has been detected but could not be identified

    I downloaded the latest iTunes to my laptop.  I had to install the mobile device portion manually in order for it to see my devices.  Now it sees both my new iPhone 6+ with ios 8.1 and my iPhone5 ios6 (I can't upgrade this phone to 8.2 because I get a generic Unable to Install Update.  An error occurred installing iOS 8.2.))
    After identifying my iPhone (the icon appears) it will hang for about 5 minutes and then I get the message "An iPhone has been detected but could not be identified" So I have rebooted my laptop, both iphones, tried different usb ports, different sync cords, turned off the wireless.  Nothing has worked.
    I have spent about 5 hours trying to 1) get iTunes to recognize my iphones, 2) trying to upgrade my iPhone 5.
    I want to:
    1) backup my iPhone 5 on iTunes so I can restore it on my iPhone 6+.
    but I will settle for
    2) restoring a one month old icloud backup on my iPhone 6+ but again, I can't get iTunes to attach to my iPhone 6+
    I'm thinking it's something to do with iTunes but I have uninstalled and installed it 5 times already today.
    This is my 10th iPhone.  Even though I have only owned this iPhone 6+ for 5 hours I'm thinking of returning it.  I am so frustrated..
    Thank you for any help you can provide.

    I am also experiencing a similar problem.  The popup error window reappears repeatedly, but I can make it go away after clicking on it.  Sometimes is takes 10 or more times, but it will go away for awhile.
    Additionally, iTunes doesn't seem to recognize when a device is no longer connected via wifi, e.g. someone takes an iPhone or iPad out of the house. iTunes appears to be trying to reconnect to the device, and if it's selected in iTunes the process will eventually fail after several minutes, but iTunes is unusable while it tries to reconnect to the device.
    Wifi sync enabled on all devices.
    2 - 3GS iPhones, iOS 5.0.1
    1 - iPad v1, iOS 5.0.1
    1 - iPad v2, iOS 5.0.1
    iTunes v10.5.0.142
    Windows 7

  • Upgraded to 11.1.4.62.  Now iTunes is saying "An iPod has been detected, but could not be identified properly.  Disconnect then reconnect ..."  I removed iTunes and reinstalled.  I stopped and started the service.  I reset the iPod.  When I put it in disk

    I upgraded to 11.1.14.62 this morning.  Not iTunes is saying "An iPod had been detected but could not be identified properly".  I unlugged/replugged in.  I reset the iPod, I removed iTunes and reinstalled.  I'ver tried three different cables.
    When I put the iPod in disk mode it shows up briefly as a disk then goes away.
    Any ideas?

    Hi there  - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
    1) iTunes
    2) Apple Software Update
    3) Apple Mobile Device Support
    4) Bonjour
    5) Apple Application Support
    Then you restart your computer.
    Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
    Then you restart your computer again.
    Mine is working perfectly again now.
    I hope it works for you,
    Carmen.

  • Itunes states "ipod detected but could not be identified properly" when I plug in my new nano. tried uninstalling/reinstalling itunes 6 times - get pop-up "itunes helper error" with abort, retry, ignore options. retry doesn't work

    I am trying to connect my new nano to my iTunes account. I keep getting msg "ipod detected but not identified properly. disconnect and reconnect. if problem persists uninstall/reinstall iTunes". I've uninstalled/ reinstalled iTunes 6 times but keep getting the same msg.
    when installing iTunes I get a pop-up "iTunes helper error" check access. with options to abort, retry, ignore. retry doesn't work. ignore installs iTunes but it doesn't recognize my nano. abort shuts down the download.
    how do I fix these problems??

    Hello, KenaiK9.  
    Thank you for visiting Apple Support Communites.  
    I see you are receiving an error and have processed some troubleshooting steps with the issue persisting.  There are just a couple more in the article below that covers this specific error.  
    iPod nano: Error message saying that iPod could not be identified properly
    Cheers, 
    Jason H.  

  • ITunes message: an ipod has been detected but could not be identified properly.

    For some reason my ipod nano 7th generation will not connect to iTunes anymore. It comes up on my computer but iTunes will not "identify" it. I have tried resetting my ipod and unistalling iTunes then reinstalling and following the help intructions online. Anyone know how to fix this? Cheers.

    I recently began receiving this message when i try to sync my ipod to itunes:  " an ipod has been detected but it could not be identified properly."   Never had this problem before.  Have tried all troubleshooting suggestions.
    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • Ipod detected but could not be identified

    After my ipod running out of battery, it shut down itself.
    When I tried to connect it with iTunes to recharge, there is no recharging battery image on ipod, but instead iTunes gave this error:
    "And iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again. An unknown error occurred(1601)",
    i followed the instruction and re-started iTunes, the same error occurred. Having checked in the device Manager in PC, i found my ipod went into DFU (recover) mode.
    I cannot turn on my ipod and cannot recharge it. Any idea what should i do??

    I just have my problem fixed =)
    Fully recharge your iPod first then try again. I believe it should work.
    you may have my whole story here
    http://discussions.apple.com/message.jspa?messageID=7262293#7262293

  • I've connected my I-Pod nano to my computer  but I-tunes doesn't recognise it and sad :An iPod has been detected but could not be identified

    Please help me !!!!!!PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!

    Try the following document:
    iPod nano: Error message saying that iPod 'could not be identified properly'

  • My Ipod Nano 7th gen will not connect to my labtop? Itunes says "An Ipod has been detected, but could not be identified." Can someone assist me?

    I have tried to go into my device manager and uninstall the apple ipod usb device that is listed, and nothing is working.

    Hey taye909,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article addresses this error message and may provide a resolution to your issue:
    iPod nano: Error message saying that iPod 'could not be identified properly'
    http://support.apple.com/kb/TS3218
    Thanks,
    Matt M.

  • "An iPod has been detected but could not be identified property" keeps showing up when I plug in my 6th generation nano for the mac. I ran the power down to nothing so nothing shows up on the screen. I've downloaded the latest iTunes.

    Holding down the lower volume and sleep buttons at least launches iTunes (I have the latest version) and I get a "Waiting for iPod" message and a progress bar which doesn't show any progress, and then after about a minute I get the unknown error message.

    Hi LJ Zinkand,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like iTunes gives an error about the iPod. I would recommend that you read this article, it may be able to help the issue.
    iPod nano: Error message saying that iPod could not be identified properly - Apple Support
    Cheers,
    Mario

  • I have an Ipod nano 7th generation when i plug it in to the pc i get a meaasge an ipod has been detected but could not be identified what do i do???

    my pc will detect my ipod nano 7th generation but it will not identify it what do i do?

    Do you have the latest version of iTunes installed?
    http://www.apple.com/itunes/

  • An ipod has been detected but could not be identified properly?

    why is it doing this??

    Here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • "an ipod has been detected but could not be identified"

    Every time I plug in my ipod to my computer It starts up Itunes it syncs it self and everything is normal so far but then after about 30 seconds the screen on my Ipod says "Ejecting: Ok to dissconnect" then this error comes up in Itunes
    http://i50.tinypic.com/2rdhpom.png

    I'm having the same problem. It's either the computer of a corrupted download of iTunes. I connected the nano to another computer and it recognized it immediately. I have the current version on both so I suspect it's a corrupted iTunes download.

  • TS1363 The "ipod has been detected but could not be identified properly...." message occurs when I plug it in.  This started happening after having replaced the hard drive and operating system.  Is there any way to fix this problem?  I have tried all the

    Ever since having to replace my hard drive on my laptop and also the operating system, I cannot get my ipod to work with my laptop.  I continually get this message.  I have tried every troubleshooting procedure repeatedly and also have tried all the posts on the support communities.  Can anyone help?

    Nevermind that first part as I forgot that nothing shows up for the Nano at all in Device Manager,
    The 2nd half of my reply still applies:
    Otherwise, try uninstalling all USB root controlllers from your system, rebooting your PC, and reconnecting your Nano. This root controller drivers will automatically be re-installed upon reboot.
    B-rock

  • IPod Nano 6th generation is decteded but could not be identified - help!

    I have a iPod nano 6th generation and until this morning it worked fine with iTunes
    Today when I plugged it in I get the following message...  iPod is detected but could not be identified properly...
    I have already
    1. reinstalled iTunes
    2. Tried other USB wires
    3. Restarted the computer
    HELP!!!!

    1. reinstalled iTunes
    Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

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