I phone has froze

hope someone can help! just got new i phone for xmas and today it has packed in the screen has froze, it says sim blocked and at the top it says slide to power off but wont let me do this!! any help would be greatly appreciated thanks very much!

Sounds like your sim has a puk lock on it. Only your carrier can help you sorting that out.

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    Thank you! My phone has been frozen since Saturday night and I had no idea how to restart it. Your recommendation worked and saved me a trip to my local Verizon store.

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