I Phone Restore Problem IMEI Unkown, and ICCID Unknown

My iphone 3g will not find the 02 simcard, and when i turn it on it goes staight to the defult start up screen, IMEI Unknown, ICCID Unknown when i plug it into itunes it says that there is no sim card in the iphone even though it is in the iphone and it works perfectly in my older phone. This is not a jail broken iphone 3g, I brought it in the O2 shop brand new it has been working fine. this haperned after i was charging my iphone from the plug charger when it went completly flat i charged it back up, and i have tried turning it on and of, and taking out the sim.

i had that problem twice, the first time i was able to get it to work again but now it doesnt work so i have to send it in, but what you can do is put it in "DFU mode" which is a full compleatly factory setting restore which formats the WHOLE thing!
first you shut the phone off either hold the sleep button and slide and turn off or if u have problem i have where it freezes up you can hold the sleep and home button till it shuts off.
next you hold the HOME button for about 30 seconds or so till iTunes tells you the phone is in recovery mode then you restore it.
this should work unless your iPhone is messed up like like mine is now.
if it doesnt work then call apple or go to the nearest apple store to fix it

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HT201412 my phone says imei and iccid unknown, does anybody know what i might do to fix problem? Itunes does not recognize the phone. :((

My phone says IMEI and ICCID unknown, does anybody know what I might do to fix problem?

While it could be a hardware problem (if so, take it to Apple for replacement), it is also a common sign that your attempted baseband update, (or hack) did not apply correctly. Whether it is reparable is not something for discussion on these forums.

My iPhone4 Says imei and iccid unknown.. Connected to I tunes and now my phone is flashing on and off

Hi.. Freaking out! P
Please help!
My phone fell in water for literally an nano second. Got it out and while the phone was wet, it started wo issue.i placed it in bowl with rice and since then I have been recieving a imei and iccid: unknown screen. I did a bit of research and someone suggested to connect to I tunes and restore. My phone show s that it is updating and installing software. However, my phone is now flashing on and off for several seconds. What's going on? Any ideas out there??
Thanks in advance for your time!!!

right

Imei no and Iccid no.

my mobile phone (black iphone 4) was lost today and the phone no. is 13607067356 in Nanchang China, I would like to know IMEI no. and ICCID no. to find mobile back, thanks!
if convienices, please contact me as another number via 13970877854.

sorry, forget this question, I will check with apple located office in China, just missunderstood to come apple US website.

IMEI and ICCID unknown

Hi everyone. My 3Gs has just advised me it needs to be Restored and cannot make or receive calls I have also clicked on the little information button and it tells me the IMEI and ICCID are unknown.
I plugged it into iTunes and was advised the iPhone I conected is not recognised and cannot be activated for service. It is recommended I visit my nearest Apple store for more information.
This has happened before and when I tried to restore it, it kept giving me the Error Code 1013 (unknown.) I had it restored yesterday at a Vodafone store (the local seller and network provider for the iPhone) and it was working perfectly until this evening (a whole 24 hours of use.) The Restore he did also installed the new iOS4.
Has anyone else come across this problem and can advise of what can be done to rectify it?
Thanks in advance.
Message was edited by: maffiew

I bought a brand new 3GS in March. Now it keeps doing same thing: imei:unknown iccid: unkown
. Well, in the end you have to RESTORE your phone. However, if you leave it long enough, it'll actually fix itself somehow (Fully charged battery? Reset? I don't know why it suddenly fixes itself). Then the problem will be opening apps. Just install and update or get a free app, it fixes the closing windows.
My question: WHY? This is the 8TH TIME IT HAS STOPPED WORKING, THE 3RD I'VE ACTUALLY HAD TO FULLY RESTORE!! This SHOULD NOT BE HAPPENING WITH A 4 MONTH OLD PHONE!
The WORST part (Can ANYTHING BE WORSE??)?! The nearest Apple Store: 3 hours away!!!!!!!!!
Best Buy where I purchased all 3 of our family's IPhone LITERALLY told me, "Well, I'm sorry you didn't buy the black tie protection" and the guy LITERALLY HUNG UP ON ME!!!!!!
Of course I called back requesting a manager.
This is a TRAVESTY! I had NOT even installed the newer versions of the IPHone updated software OR ITunes-so I KNOW it's NOT that. It's STILL occurring AFTER I DID Update: I KNOW it's NOT that!
How many hourse am I going to need to waste on this? My suggestion: The 1ST TIME IT DOES THIS: INSIST! INSIST THEY GET YOU A NEW PHONE!!!! It's NOT something that's going to go away!!!!

How to fix iphone 4 Imei and iccid unknown ?

After The Update to ios 5 get a Error -1 and Imei unknown

Alright. By the way, if you were to restore, remember to first back up your phone.
You can put your device in DFU mode (Device Firmware Update) to flush out the entire of the current firmware and reinstall it with the update file. After you got the update file,
Charge your phone to a decent battery level
Connect your phone to a USB port that's fully functional, not one that detects then undetects your device constantly as that's likely to brick your iPhone while it updates
Hold Power and Home buttons for 10-11 seconds
After the 10th second or so, let go of the home button, keep holding home
iTunes should tell you an iPhone is connected and put in DFU mode, please restore it
Restore it, it will take much longer than a normal reset and restore because it uploads and rewrites the firmware.
After everything's done, test it out again.
Note: if your Music files don't play after the restore, simply uncheck sync music and sync music, after all's done, check and sync it again.

My ipad is showing imei no. and iccid no. and its stuck

My ipad is showing imei no. And iccid no. N its stuck

Hi there hetal,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.

I phone 5 problems; Siri, music, and wifi problems

On my iphone 5, music will randomly start playing, and also Siri will randomly turn on without pushing any buttons. Another problem I'm having is, my phone won't say connected to my home wifi. Anybody else having these problems, is it just a iOS7.4 problem that they have to update?and do you know how to fix it?

Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414

Phone restored itself during class and I lost 300 pictures!

I had the beta of iOS5 and my phone randomly decided to restore itself while I was in class. I lost about 300 pictures in the camera roll. Can I get them back? They were really important and can't be duplicated!! And why the heck would my iPhone AND iPad suddenly restore themselves? They weren't plugged into anything!

BUMP! This is extremely important!

New phone restore problem

I just bought iphone5 but the guy at the store didn't restore my new phone from icloud. What can I do to fix this? I lost all my videos and text messages.

Restoring to an iCloud backup has to be done in the initial setup process. If you have any data on your phone now that is not in the backup that you want to save you'll need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens as as was done when the phone was new; just follow the on-screen directions. At one point you will be given the option to Restore from iCloud Backup (see image below). Choose this option. Be sure you are connected to wifi and your charger as this will take some time to finish.

I phone restore problem

I have just tried to update my Iphone 3GS and am now stuck on the screen that has the itunes with a CD/musical note and the connector. When I try to restore the itunes screen no longer has my iphone info and the restore fails. Can anybody help me? I have a backup in devices preferences but cannot seem to access it.

http://support.apple.com/kb/TS3694#error6
This is an unusual error, but try the above tip first.

Dear Apple I buy a refurbish iPhone 5s the IMEI ******* and ICCID ******** and i restored the device when i restored its locked to iCloud and i don't know the username and password i hope to help me about the problem asap. Best regard

Dear Apple
I buy a refurbish iPhone 5s the IMEI ******** and ICCID ********** and i restored the device when i restored its locked to iCloud and i don't know the username and password i hope to help me about the problem asap.
Best regard
<Edited by Host>

This is a user forum. You aren't talking to Apple here.
Return your iPhone for a refund. There is no way to remove the Activation Lock. Apple won't get involved.
<Edited by Host>

HT1349 i lost the IMEI AND ICCID NO. ON I-PHONE HOW I CAN RESTOR THEM BACK TO THE PHONE

how to restore my IMEI AND ICCID ON MY I-PHONE FROM i-tunes

You're hosed. Missing IMEI and ICCID indicate a critical failure. It can't be fixed. The phone is now a paper-weight. Congratulations. You may as well open it up with a hammer and a screwdriver to see all the cool stuff inside. Google isn't going to help you. Nothing will. It is truly destroyed.

My 16b 3gs was working perfectly. The battery died and I plugged it in correctly to charge and it also neohook up to itunes for restore. It also had a little exclamation button that reads: IMEI:unknown and just below it read ICCID: Unknown. Nothing else

My 16gig ipone 3gs was working perfectly since it was replaced only a month or to prior. I was visiting with some friends around the ole pipe and low and behold the phone was completly dried of it's go juice. One we noticed I reached into the kitchen and plugged it in to the outlet.,,, The battery died and I plugged it in correctly to charge and it also said Emergency calls only in various foriegn languages. It also said to plug it into your itunes. All the while haviing no calling options to say the least. I followed the apple instructions perfectly when it said that there was a new version of itunes I should download first, prior to refreshing it. It went through all of the installing and so on then at the end you still get a useless phone that doesnt work. IMEI: unknown and ICCIC; unknown (both of which can be found by you on the box or on the sim card case. I completley removed the sim card and it worked in my hubbies 3g.   I tried several times and also AT&t had made sure the imei and iccic where correct. So I spent hours getting nowhere with this. Its new and nice and broken.. Im going to leave that Apple store with a brand new iphone 4 tomorrow. Simply b/c it is for my pain and suffering and for giving me a crappy refurbished phone. Fair is fair. So if you've found a way to fix great, but Im going to get that free iphone 4 xoxo toodllloooo

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
The missing apps could have been done by setting the Restrictions that can hid those apps. If the backup was made with those retrictions set the the Restrictions are also restored.
Thus, if you get it to work restore to factory settings/new iPod, not from backup
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201263 my phone is in recovery mode and wont restore. instead i receive the error message 1604. i have used alternative usb cables and am at a loss. has anyone else had this problem?

Hi,
my phone is in recovery mode and wont restore. instead i receive the error message 1604. i have used alternative usb cables and am at a loss. has anyone else had this problem?

Hi there hstear93,
You may find the information in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.

I Phone Restore Problem IMEI Unkown, and ICCID Unknown

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