I phone software update iphone software with another pc whit out lost my data and contacts

my lap tap is broken and had not been able to sync my iphoe sofware; can i update my iphone sofware with another pc

Does anyone even bother to search these forums or Google before asking questions? Apparently not...
Anyways, yes. Connect to the new computer, open iTunes and then "Store >> Authorize Computer", then sign into the store, then "File >> Transfer Purchases". Then sync your iPhone.

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Ios 8.0.2 update - lost all data and contacts no back up

My husband updated my phone to the new ios 8.0.2 version. He then reset my phone to factory settings without me having a back up of all my contacts and data. How can I get this back. I noted some software but if I try the free tests it keeps on showing what I currently have on the phone and not my old contacts.

Hi baleslie,
Thanks for giving the details of the error you are getting. That would frustate me too.
Recovery from the error "3014" is discussed in this article
Error 3194, Error 17, or "This device isn't eligible for the requested build"
It primarily sounds like an issue contacting the update server. Please check it out.
Take care,
Nubz

HT1430 I have an iphone 3GS, I went to back it up / update apps through my itunes. I did this, but a certain app I download wouldn't work on my phone as "my iphone software needed updating". So I did now I can't restore & my phone shows itunes logo with p

I have an iphone 3GS, I went to back it up / update apps through my itunes. I did this, but a certain app I download wouldn't work on my phone as "my iphone software needed updating". So I did, now I can't restore & my phone shows itunes logo with plug?

Happy to have been of help. Hope all goes smoothly.
BTW, for the sake of others who may help you here, it's usually most polite if you mark the post that answered your question as being the one that "solves" it, not your own post. That's how people get points here, if a questioner marks their post as either "helpful" or "solving". It's not an issue for me, but for those just starting out in the forums it may be important to them. See:
https://discussions.apple.com/static/apple/tutorial/mark.html
and
https://discussions.apple.com/static/apple/tutorial/reputation.html
Regards.

"iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone." Anybody else experienced this when trying to update iPhone software to 5.1.1???

"iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone."
Anybody else experienced this when trying to update iPhone software to 5.1.1???
How have you resolved this issue.
Any help anyone can give will be warmly received!!
Thanks,
R.
London.

Hello jsachi,
The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Cheers,
Allen

HT4623 Help with restoreing phone after update to software

I followed instructions to update my iPhone 4 software to version 7.0.3., including first backing up the phone to iTunes. Once software update was downloaded, I followed instructions to restore everything from iTunes and according to the message on my phone - it was restoring. However, when it appears to be completeI cannot use my phone, it continuously asks me to set up my phone and back to the message about restoring from iTunes. Not sure what to do now - any suggestions?

Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743

When I updated Iphone software and synchronized with MacBook, newest calendar entries were deleted. Other experiences with this? If so, how do I prevent this? I have Iphone 3G

On at least 2 occasions, when I updated Iphone software and synced with MacBook, my newest calendar events were deleted. The information in Ical and on IPhone reverted to an older version of events instead of defaulting to the new information. I know of at least 1 other person who experienced this; is this a common occurrence? What is the reason for it and the remedy? How do I prevent this from happening in the future?

When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

I am updating my iPhone4s with the most recent OS7.3software update and its been almost 3 hrs now and it has not completed its update. It is still " verifying updated iPhone software. How long does it take for the update to be completed. Thanks

i am updating my iPhone4s with the most recent OS software update and its been almost 3 hrs now and it has not completed its update. It is still " verifying updated iPhone software. How long does it take for the update to be completed. Thanks

Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck

IPhone went bad after software update - iPhone 5 is now stuck on Itunes connect and has vertical lines

iPhone went bad after software update - iPhone 5 is now stuck on Itunes connect and has vertical lines.
I found a video on youtube with similar issues - http://youtu.be/Xuuqxx18-bA
EVERYTHING HAS BEEN TRIED: Restore, Reboot, Recycle, Replacing Cables, etc....
I don't have Apple Care, what to do? Spend more money and buy a new phone?

Here is another person who has a problem with the iPhone 5 screen https://www.youtube.com/watch?v=sc1ZPWSA8dc and they have just received them NEW!!!!!
I myself, two days ago purchased a 2nd hand iPhone 5 that was advertised as having a line of squares at the bottom of the screen. I Googled it and found people saying it was a screen issue and to replace the screen, so I did this and it is still happening with a new screen.
I am starting to dislike Apple intensely after reading forum posts and watching videos where people are asking for help and telling us about issues that they are having with their phones.
Why is Apple getting it so wrong with their updates and manufacturing that they are completely destroying iPhones that cost a lot of money and then expecting the owner to purchase another phone unless they are still in warranty.
Apple you should be going out of your way to put things right for people but instead there is a wall of silence over so many of the issues destroying peoples phones.
SHAME ON YOU!

Attempting to update iphone software via pc. itunes engaged. back up does not appear to have occurred. device now locked requesting restore action. anyway to save photos in this status? or restore after ?

attempting to update iphone software via pc. itunes engaged. back up does not appear to have occurred. device now locked. requesting restore action. anyway to save photos in this status? or restore after?

it was just the biggest mistake of today, not my life :P
restoration steps i took were:
1. connect the dead phone to another pc with itunes turned on
2. follow the notifications on that itunes
3. restore the phone
4. disconnect the phone after the restoration without clicking any buttons of that itunes
5. connect the phone to my own pc
6. my own pc can recognize the phone and itunes will try to restore the backup of my phone
7. restore from the backup on my pc
8. sync everything (tick all the apps in itunes manually since there is no such button to select all) and reorganize all the apps
9. after ca. 25 min, the phone is back to the previous sw version

Updated iPhone Software to vers 2.0. Now "Sent" messages & folder are gone

*Just downloaded (40 mins) & installed iPhone Software version 2.0.*
Contacts/Phone/Bookmarks/Music Library/Picts are all OK. _PROBLEM IS I've lost all my Sent Email messages and Sent Folder for each mail account and no longer have access to any messages sent from my iPhone_. It's ironic because during iPhone 2.0 update, there was a message about backing up mail/contacts/picts et al. After update & firmware update, iTunes restored info to my iPhone, but all sent messages are gone. Everything else appears to be OK.
*Does anyone have any idea how i can retrieve them.* (Seems if they were backed up to iTunes, that it should be possible to restore the same information).
[I turned off "Push" by navigating on the iPhone:SETTINGS>FETCH NEW DATA>PUSH- "off". Since turning PUSH off, new sent messages (i.e. after 2.0 upgrade) appear in sent folder, but older sent messages are still missing in action.
Your thoughts & comments are greatly appreciated!
Geoff

This may be odd... responding to my own posting, but for anyone with similar issue, I just spoke with the people at "1-800-myiphone".
Result: "Sent Messages, and Sent Message Folder are both temporary, and are not part of itunes/iphone syncing or backup features".
To restore the prior Sent Messages that existed in the earlier iphone software version 1.14 is impossible as messages are not stored on AT&T's servers, and iTunes does not sync "sent messages." The only work-around to re-populate missing sent messages is for the recipients of those messages to forward messages back from their computer, not their iphones, (Remember iPhone strips attachments from forwarded messages, therefore recipients who have iphones must 'forward back message from their computer only).
After migrating to iphone software version 2.0, it is a really good idea to do a "Bcc:" (Blind Carbon Copy) to onself on all future messages. That way messages will arrive in your 'inbox' which can be synced and restored via iTunes software.
In short, I think Apple is using a technical glitch in it's software update to coerce users to use the "MobileMe" service that Pushes and syncs messages to an iPhone and the user's other computers.
Hope this posting is helpful to others.
Sincerely,
Geoff

Unable to update iPhone software - no error messages

I recently purchased an iPhone a week ago and have just tried to update the software (to 1.1.2). I get as far as "restoring iPhone software..." and that's it. The updating status bar will get to a point, and just stay there. No matter how long the iPhone is connected, the progression bar stays where it is. Has anyone else dealt with this problem?

Here is my advice, DONOT update the phone if you can at all avoid. I received a similar message and the update put my IPhone back to factory setting and I lost ALL data and will now have to readd everything... There is a post that states there is an issue. I don't know if it is happening with the MACs, but there is something wrong in my opinion with the upgrade when using the PC

Firmware 3.1 update sitting at "Updating iPhone Software" for about an hour

I am running on 10.6 OS X, iTunes 9, my phone backed up successfully, but it's sitting at the Updating iPhone Software for nearly an hour now. It is at around 75% on that step and looks like its only 10% on the phone itself.

Here is a list of actions logged in the consols
9/9/09 4:51:41 PM [0x0-0x81081].com.apple.iTunes[1138] Child process initialized.
9/9/09 5:08:39 PM [0x0-0x81081].com.apple.iTunes[1138] Child process initialized.
9/9/09 5:08:39 PM AppleMobileBackup[1413] BackupAgent starting up...
9/9/09 5:08:39 PM [0x0-0x81081].com.apple.iTunes[1138] 2009-09-09 17:08:39.116 AppleMobileBackup[1413:903] BackupAgent starting up...
9/9/09 5:21:36 PM [0x0-0x81081].com.apple.iTunes[1138] Child with pid 1413 exited normally
9/9/09 5:26:31 PM [0x0-0x81081].com.apple.iTunes[1138] iTunes: Read failed
Anyone care to offer up some info on this? I'm a little worried about that last one on the list....

"Verifying updated iPhone software" message for 4 hours now, please help!

I'm trying to update to 1.1.1 for 4 hours now, and after downloading and extracting the "Verifying updated iPhone software . . ." message doesn't disappear, nor does it advance or anything.
my phone has never been hacked in any way nor have there been any 3rd party things installed. I signed up as a new at&t customer on day 2 of the iPhone release and never had any trouble till now.
I'm currently overseas and won't be back for the next month. so I've been using me iPhone as an iPod and mail device (wherever I have wireless access) since at&t isn't working here.
could that be why it is not verifying the software and "stuck" in this mode for more than 4 hours now?
I haven't gotten any of the error messages that are mentioned in the other threads, but I'm afraid to disconnect it, as I'm not sure what's going to happen.
Please help!

never mind. I disconnected it, had to restore it to factory settings, but it all came back and now it's working with the new udpate!

While updating iphone software to 5.0.1, I am getting error message that Iphone cound not be updated because the firmware file is not compatible. Can anyone help me to resolve this issue.

While updating iphone software to 5.0.1, I am getting error that Iphone could not be updated because the firmware file not compatible.
Can anyone help me to resolve this issue.

Using iTunes 10.5.2.11 on a PC running 64 bit Windows 7
First did a full back up of iphone using iTunes
Put iphone into Recovery Mode ( http://support.apple.com/kb/ht1808 ). Erases all user data and settings!
Disconnected USB cable from iphone
Powered off iphone by holding down Sleep/Off button until slider appeared, slid to off, waited until screen dark
Pressed and kept holding Home button while plugging cable back into phone
I still saw the graphic on the iphone that said to plug into iTunes, so I unplugged and re-plugged cable. (I may have released the Home button too soon)
Recovery Mode alert came up in iTunes.
Followed all iTunes prompts to restore phone - it downloaded and sucessfully installed iOS 5.0.1
iphone did not appear in iTunes due to missing pairing file (that made me nervous)
iphone was now at factory settings. I followed prompts on iphone screen to start reactivation process
Eventually the iphone asked if I wanted to restore from a back-up (whew!)
A window opened in iTunes and I was able to select my previous back-up file for the restore
A full restore from back-up then occured
I also allowed a carrier settings update to occur when prompted (not sure that happens in all cases)
When the restore was done I had to re-enter some passwords, but everything was there
iOS is now 5.0.1 (9A406). The whole process took about an hour.

Having problems updating iphone software to version 5.0

I currently have version 4.3.1 and finally decided to update iphone software to version 5.0. It goes through the 6 minute process, but then I get the error message: "There was a probem downloading the software for the IPhone -----. The network connection ttimed out. Make sure your network setting are correct and your network connection is active or try again later."
I've tried several times and keep getting the same message. My network connection is active and I've just the firewall and made sure it allows itunes updates.
Please help! Any other suggestions? When answering please be very specific - I'm really clueless with the computer.
Thanks in advance!

try this,
Plug in, click update software, and click download ONLY.
Let the ipsw file download complete,... then click update.
This way is much better. If you keep having error message, its either your internet connection is inconsistent or Apple's server is inconsistent... usually more likely the former.

I phone software update iphone software with another pc whit out lost my data and contacts

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