I phone Touch screen Dead Zone

I have had my I phone since it first came out.
Now a year and a week after I got it. My lower1/4" of the touch screen dose not responde to touch making the phone useless.
It kind of ***** because I treated this thing like baby the whole time I had it.
The phone is in perfect not one single mark on it never been dropped or wet.. I took it to get check out and all they did was run a restore.. that didn't help.
They said it would have to be sent in but since my warranty was over a a week ago I would have to pay $199...
dose any one know a way to fix this with out having to pay 199 on a phone I paid $499 only a year ago.
Please help

You have really take a diplomatic approach. Apple has some longitude in certain areas.
Try to go into an Apple store and tell them that this issue had started to appear and you didn't pay close attention to it, and now that you are 1 week out of warranty it appears to be a defect. Face to Face interaction at the store is the best place to start.
If that fails try calling customer service. If you still have problems, then right a letter. Yes, good old fashioned pen and paper - NOT EMAIL. Politely detail the timeline and attempts to get this fixed. There are other threads about this issue (search for them), so maybe mention that others have experienced this too, but be prepared to have references (the thread or newsgroup where you found the issue). When your letter is finished send it registered mail/return receipt requested to Apple customer service.
It never hurts to mention how satisfied you are with Apple products and a loyal customer. Don't lie or go over the top. Be truthful, polite and factual. Ask to have your device repaired or replaced, but don't ask for a new 3G unit as they will then think you are trying to scam them.
You want to make a good case for yourself, and acting in good faith, try to show them that this is something that they should cover under warranty. If you can show lots of others had the same issue, then they will most likely cover this for you.
Good Luck!

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Try the solution on this website: http://en.kioskea.net/faq/3778-iphone-the-touchscreen-is-not-responding
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Hi,
This appears to be a very common fault.
I hope HP QA are aware of this.
A firmware patch moving the position of the [OK] button would make this printer usable for another few years.
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I bought an iphone a while ago and after some use it seems like an entire line on my phone will not work. On the main screen, if you have 4 rows of icons, between the 2nd and 3rd line that entire line is dead. I cannot use the quick ipod controls to skip songs or even pause. It has become quite an annoyance. Anything I can do to fix or have replaced? I completely enjoy the iphone otherwise...
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Hey Loki1002,
Try removing any screen protectors or cases from the iPhone.
Try the tips in this article:
http://docs.info.apple.com/article.html?artnum=305689#faq5
If the touchscreen is still not responding, the iPhone may need repair.
You can make a reservation to see a Mac Genius at a local Apple Store here:
http://www.apple.com/retail/
You can also call:
U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
http://www.apple.com/support/contact/
Jason

I phone touch screen

Whenever I am using the phone, my face somehow inadvertently causes the call to either go to mute or speaker phone. I am not touching the screen at all. Is there a way to minimize the touch? I can't possibly be any further from the screen when I am talking to someone. It happens quite frequently during each conversation I have had during the past 3 days.

When the screen is close to your face the proximity sensor will lock the iphone so that you can't hit the buttons.
Try putting it closer to your face so that the proximity sensor can work.
Another possibility is that you have a case on the iphone that is blocking the sensors so they do not work. If you have a case, take it off and see if that helps.
http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

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Hi , can anyone tell me ,what to do as my iPhone 4S , suddenly, seem like hanged, I could not open or close my iPhone 4 S.
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RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

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Thanks,
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Weird acting touch screen

Hi, I have noticed some problems with the phones touch screen.
1.when I am scrolling down a Web page, and if I momentarily rest my Thumb on the upper right part of the phone then some times the page gets zoomed out, as if I double tapped it
2.when I am using gesture input to write something then all of a sudden the finger tracing gets broken and it results in the formation of multiple small words. For example - "si meek du " occurs when I try to write "somebody"
I am using a screen protector
These things happen rarely, so there's no guarantee that I can show it in the service centre
Any suggestions will be appreciated.

I suggest you remove the screen protector,see if the same occurs.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

HT1212 my phones touch scren is no longer able to be used. i am trying to sync what i have now on there so i can transfer it to my new phone when i get it. how do i do that when i cant unlock it?

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The tip that you were reading when you posted this was about forgetting the phone's passcode. If that is what has happened the only way to recover data is already described in that tip, by restoring the phone on the last computer you synced it to. If it is asking for your passcode then you are not using that computer. The only option is to restore the phone from Recovery Mode as a new phone. All content will be lost. If you have an iCloud backup you can then restore from that.

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where to buy touch screen for Sony xperia z1
Hello Help me!
Faced with the problem of maintenance.
I busted my phone touch screen. And I do it or who can not be repaired.
Tell me where to order and buy (delivered to Krasnoyarsk in Russia) touch screen on the Sony Xperia Z1????

We do not sell the individual components of our handsets to prevent unauthorised repairs of our handsets as this could lead to further damage of the device, voiding of warranty and even personal injury if the handset is not repaired correctly. With this being the case I would advise you to contact your local Xperia Care team to have this arranged for repair by an authorised repair agent.
Don't forget to mark posts that answers the topic as Accepted Solution.
If you find any post helpful, press Kudos.
What are your thoughts about this forum? Let us know by doing this short survey.
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If you're new to our forums make sure that you have read our Discussion guidelines.
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Dead zone on iPhone touch screen?

My iPhone 5 suddenly has a dead column on the touch screen where it won't respond at all. It started suddenly in the middle of texting. I've had this phone for almost a year and never had a problem. Any advice? I tried turning it off and back on, etc.

Well it was clearly a dead column in the display...I took it to the Apple store and they installed a new display module while I shopped. Came back 1/2 our later and it was as good as new! And it was under warranty so I paid nothing.

Touch Screen is Dead

My HTC Incredible 2 Touch Screen has dead spots and when stopping buy the store I was asked "Do you have insurance, because if you did I would just give you a new phone. But your touchability is being lost so now you have to buy a new phone."
I am 19 months into my contract. Please correct me if I am wrong, but isn't the insurance for the first year only?
I was told the best solution is to turn my phone on and off until the screen was usable. Come on, is this tech support?
I visited this website and it gave me steps to follow to reset the phone, claiming the touch screen prolems were caused most likely by a 3rd party app.
OK, so I reset the phone to the factory default.
Now the touch screen has more dead spots and I cant even do the initial set up on the phone. I am worse off than before. I am eligible for an upgrade, but do I want to spend more money to get into more problems with the same type of phone?
I hesitate to visit the store just to be told I need a new phone. I have not met anybody who hasn't heard the same solution, turn it on and off, if that doesn't work buy a new phone.

Brosiek, thank you for your post and explaining what you did to attempt to resolve the issue. There aren't any settings in the phone that could cause parts of the touchscreen to stop working, so that is why there wasn't much troubleshooting. It does sound like the phone needs to be replaced. The warranty is covered for one year unless you have an extended warranty. Insurance is for when the phone is damaged, lost, or stolen. Also, you mentioned purchasing the same type of phone with an upgrade. When eligible for an upgrade, you can choose any phone that we have available, but the pricing will vary. Upgrading would be the best option at this point unless you have an extended warranty.
MarquiaF_VZW
Follow us on Twitter @VZWSupport

I have an issue with my iphone touch screen not responding, apple replaced phone and still having same issue. They say its software, what can I do I need my phone to work

Touch screen on Iphone slowly, over a few days stopped responding. Went to Genius Bar and was given a new 3GS because they didn't know how to fix the issue. Cool. Went home synced with Macbook Pro (new-12/2010), two days later same issue. This time when I went to Genius Bar they restored the phone to factory settings and instructed me to load as a new phone in Itunes instead of restoring information of the previous phone, which is an option good for when your replacing phone not fixing one Anywho, did everything they told me to do. SAME ISSUE A FEW DAYS LATER. This time I was told the software issue is with my Macbook and I thought this made sense, so I took it in along with the phone. That was yesterday. Phone working intermittently since leaving Apple. I was given instructions that if their "daily" fix didn't work to erase hard-drive and reinstall software that came with the macbook and start fresh. This would definately fix the issue. Extreme yes, but I need use of my phone, especially since we got rid of the house phone and all use cell phones. So last night I did the required erase of hard-drive and re-loaded all software that came with it and Microsoft Office for Mac. Plugged in the phone to set up in itunes and thought that was it. My phone is still not working. Can't answer when I try, can't make calls, etc. What the heck do I do? I'm starting to feel like a major lamo having to keep going back to Genius Bar, but I know enough to know these issues should have been resolved with the steps I've taken. I even went as far as to restore through my husbands computer and same thing. Could there be a problem with Itunes? Could the magnetic stripe in my debit card be hurting the device somehow, although that's a long shot since I have had the same or similar case since getting the phone. Frustrated beyond belief. Apple support not open at this hour so I'm trying my luck here.....
Thanks for any input.

restore iPhone as new and start again

I cant open apps on my iPhone 4 the touch screen doesn't work. I have restored my phone and still nothing works.

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If the touch screen is not having any response then you probably have a hardware failure. Take your phone to an Apple Store or authorised service provider to have it checked.

I phone Touch screen Dead Zone

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