I phone touch screen
Whenever I am using the phone, my face somehow inadvertently causes the call to either go to mute or speaker phone. I am not touching the screen at all. Is there a way to minimize the touch? I can't possibly be any further from the screen when I am talking to someone. It happens quite frequently during each conversation I have had during the past 3 days.
When the screen is close to your face the proximity sensor will lock the iphone so that you can't hit the buttons.
Try putting it closer to your face so that the proximity sensor can work.
Another possibility is that you have a case on the iphone that is blocking the sensors so they do not work. If you have a case, take it off and see if that helps.
http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf
Similar Messages
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I phone Touch screen Dead Zone
I have had my I phone since it first came out.
Now a year and a week after I got it. My lower1/4" of the touch screen dose not responde to touch making the phone useless.
It kind of ***** because I treated this thing like baby the whole time I had it.
The phone is in perfect not one single mark on it never been dropped or wet.. I took it to get check out and all they did was run a restore.. that didn't help.
They said it would have to be sent in but since my warranty was over a a week ago I would have to pay $199...
dose any one know a way to fix this with out having to pay 199 on a phone I paid $499 only a year ago.
Please helpYou have really take a diplomatic approach. Apple has some longitude in certain areas.
Try to go into an Apple store and tell them that this issue had started to appear and you didn't pay close attention to it, and now that you are 1 week out of warranty it appears to be a defect. Face to Face interaction at the store is the best place to start.
If that fails try calling customer service. If you still have problems, then right a letter. Yes, good old fashioned pen and paper - NOT EMAIL. Politely detail the timeline and attempts to get this fixed. There are other threads about this issue (search for them), so maybe mention that others have experienced this too, but be prepared to have references (the thread or newsgroup where you found the issue). When your letter is finished send it registered mail/return receipt requested to Apple customer service.
It never hurts to mention how satisfied you are with Apple products and a loyal customer. Don't lie or go over the top. Be truthful, polite and factual. Ask to have your device repaired or replaced, but don't ask for a new 3G unit as they will then think you are trying to scam them.
You want to make a good case for yourself, and acting in good faith, try to show them that this is something that they should cover under warranty. If you can show lots of others had the same issue, then they will most likely cover this for you.
Good Luck! -
My I phone touch screen is not responding ????
MMy touch screen on my I phone 5s is not working?????
Try the solution on this website: http://en.kioskea.net/faq/3778-iphone-the-touchscreen-is-not-responding
Or reading this website: http://www.ifixyouri.com/blog/what-to-do-when-your-iphone-screen-is-not-respondi ng/ -
Hi , can anyone tell me ,what to do as my iPhone 4S , suddenly, seem like hanged, I could not open or close my iPhone 4 S.
The phone touch screen can not activate lock in or lock out. So I could not use this phone at all.
Hope Apple Service can help me. What to do or visit their Apple agent in Singapore.
Thanks.. Stevchin.RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost). -
Hi, I have noticed some problems with the phones touch screen.
1.when I am scrolling down a Web page, and if I momentarily rest my Thumb on the upper right part of the phone then some times the page gets zoomed out, as if I double tapped it
2.when I am using gesture input to write something then all of a sudden the finger tracing gets broken and it results in the formation of multiple small words. For example - "si meek du " occurs when I try to write "somebody"
I am using a screen protector
These things happen rarely, so there's no guarantee that I can show it in the service centre
Any suggestions will be appreciated.I suggest you remove the screen protector,see if the same occurs.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien -
my phones touch screen isnt working. im trying to sync everything to my laptop. since i cant unlock my phone, i cant sync it. what do i do?
The tip that you were reading when you posted this was about forgetting the phone's passcode. If that is what has happened the only way to recover data is already described in that tip, by restoring the phone on the last computer you synced it to. If it is asking for your passcode then you are not using that computer. The only option is to restore the phone from Recovery Mode as a new phone. All content will be lost. If you have an iCloud backup you can then restore from that.
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Where to buy touch screen for Sony xperia z1
where to buy touch screen for Sony xperia z1
Hello Help me!
Faced with the problem of maintenance.
I busted my phone touch screen. And I do it or who can not be repaired.
Tell me where to order and buy (delivered to Krasnoyarsk in Russia) touch screen on the Sony Xperia Z1????We do not sell the individual components of our handsets to prevent unauthorised repairs of our handsets as this could lead to further damage of the device, voiding of warranty and even personal injury if the handset is not repaired correctly. With this being the case I would advise you to contact your local Xperia Care team to have this arranged for repair by an authorised repair agent.
Don't forget to mark posts that answers the topic as Accepted Solution.
If you find any post helpful, press Kudos.
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If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page. -
Touch screen on Iphone slowly, over a few days stopped responding. Went to Genius Bar and was given a new 3GS because they didn't know how to fix the issue. Cool. Went home synced with Macbook Pro (new-12/2010), two days later same issue. This time when I went to Genius Bar they restored the phone to factory settings and instructed me to load as a new phone in Itunes instead of restoring information of the previous phone, which is an option good for when your replacing phone not fixing one Anywho, did everything they told me to do. SAME ISSUE A FEW DAYS LATER. This time I was told the software issue is with my Macbook and I thought this made sense, so I took it in along with the phone. That was yesterday. Phone working intermittently since leaving Apple. I was given instructions that if their "daily" fix didn't work to erase hard-drive and reinstall software that came with the macbook and start fresh. This would definately fix the issue. Extreme yes, but I need use of my phone, especially since we got rid of the house phone and all use cell phones. So last night I did the required erase of hard-drive and re-loaded all software that came with it and Microsoft Office for Mac. Plugged in the phone to set up in itunes and thought that was it. My phone is still not working. Can't answer when I try, can't make calls, etc. What the heck do I do? I'm starting to feel like a major lamo having to keep going back to Genius Bar, but I know enough to know these issues should have been resolved with the steps I've taken. I even went as far as to restore through my husbands computer and same thing. Could there be a problem with Itunes? Could the magnetic stripe in my debit card be hurting the device somehow, although that's a long shot since I have had the same or similar case since getting the phone. Frustrated beyond belief. Apple support not open at this hour so I'm trying my luck here.....
Thanks for any input.restore iPhone as new and start again
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I can't open apps on my iPhone. The touch screen doesn't work. I have restored it already but it still won't work. What can I do.
If the touch screen is not having any response then you probably have a hardware failure. Take your phone to an Apple Store or authorised service provider to have it checked.
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After the iOS 7 update my iPhone 5's touch screen is unresponsive some times ,can't even open the lock screen , I had to turn the phone off and turn it on again ,any solutions ?
Hello kumarsenthil210317
Check out the article below to start troubleshooting issues with touchscreen response.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Regards,
-Norm G. -
how can i remove pictures from my droid turbo without having to use the touch screen on the phone at all? my screen is cracked and i am waiting on a replacement phone. as far as i can tell in order to access the phone storage through my computer, i have to use the touchscreen to enable it so that the computer will see it as a camera. I can't do that as the top half of the touschscreen is unresponsive. any suggestions? teaches me to use the backup services offered in the future, but i still need a short term solution for this time.
I'm sorry to hear your screen is cracked spence425. I know its difficult to use the phone while its damaged. I'm happy you are receiving a replacement device. Have you saved any of your pictures and other data to the cloud? Here is a link about the cloud http://vz.to/1mF0GIx . Unfortunately, you will be unable to remove any data from the phone if the screen is unresponsive but if you are looking to transfer data to your new phone, it would have needed to be saved via the cloud first. Keep us posted.
Kinquana_VZW
Follow us on Twitter @vzwsupport -
Hello all, I could use some help with my iPhone 4, I hope this is the best place to ask!
The Problem:
I want to do a full backup of my iphone to either itunes or to icloud. Unfortunately the iphone got wet and isn’t working properly. The phone turns on and still works, but the touch screen no longer works. I have a passcode lock on the phone so iTunes will not allow me to backup it up until I type in the passcode (which I cannot physically do). WiFi had been turned off before it got wet so it won’t connect to any known WiFi networks either to backup automatically to iCloud.
What happened:
I had been travelling for 6 months and went tubing on a river with my iphone in a dry bag. Unfortunately the dry bag failed and filled with water ruining my iphone.
What I’d like to do:
It’s an old phone and I was planning on buying a new iPhone anyway. I would love to do a full backup to either iCloud or to my computer so when I get a new iPhone I don’t lose anything. I’ve already connected it to my PC and downloaded all the photos and videos off the phone so at least I haven’t lost that, but I would like to be able to recover all the text messages, WhatsApp messages and notes I had created during my 6 months of travel.
The last time it was backed up to my pc or to icloud was in April, so there are 6 months worth of very meaningful data I would love to keep to remind me of my travels!
Is there anyway to force a full backup of the iPhone without typing in my passcode lock or is there anyway to force it to connect to a WiFi network so the phone can backup to iCloud??
iTunes recognizes the phone just now and I tried upgrading the phone to iOS7 in the hopes that it would first backup and then upgrade. Unfortunately all that happened is the phone upgraded to iOS7, but it didn’t backup to iTunes. Now the phone is stuck at the iOS7 welcome screen and I can’t do anything else with it.
Any ideas or tips would be welcome!
NOTE: This is NOT a jailbroken iPhone.If there is no other way around this, is there anyway to completely wipe the phone then??
The Apple store agreed to give me a new iPhone 4 as a warranty replacement for $150 (I travel a lot and I have a factory unlocked phone, so this is still worth it for me). But before I trade it in, I would like to make sure all my data is backed up on the device first.
When I try and restore the phone now on iTunes, it says I have to turn off Find My iPhone on the phone first before I can restore it. Now since I can't use the screen I can't really do that.
So how do I completely wipe the iPhone???
Thanks! -
my touch screen is broken and i need to back my files up but it wont let me connect to itunes because i have a passcode on my phone which i cant enter because my screen is broke
Bummer. Hope you've been backing up to iCloud so you can restore your information after you get the phone replaced.
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Touch screen doesn't work after resetting the phone. Could the screen be locked?
After following the previous touch screen not working message, I reset the phone but still doesn't work. Could there be a screen lock? Or any other way for the touch screen to work?
Hi there Angelicness3011!
The touch screen responding correctly is pretty important for you to even use your phone! I'm sorry to learn you've been having issues with it. Let's review some options together!
You mentioned you reset the phone. Does this mean you removed the battery & put it back in? Or does this mean you able to complete an actual Hard Reset?
Instructions on a Hard Reset can be found here: http://bit.ly/Q00sJ9
Your information is generally backed up to Google or Backup Assistant and your SD Card. If possible, please sign in to double check.
If you're unable to hard reset and removing the battery doesn't resolve the concerns we may have to look in to replacement. Does your phone have any physical or liquid damage? How long have you had your phone? Do you have insurance?
I look forward to your responses!
Melissa_VZW
Please follow us on twitter @VZWSupport -
I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides the screen is completely fine-the screen will not recognize my finger anymore. I am not trying to fix the phone, but I need to have my contacts. The pictures have already synced, but I need my password to do a full backup. Unfortunately, I can't type in my password. Is there any way around it? If I take my phone to the apple store, will they be able to help me? I am not willing to replace the screen just to do this, however, so that is out of the question.
Someone else may have a workaround, but, as far as I know, if you cannot interact with the screen on the iPhone, there is no way to unlock it so you can get to your contacts.
Were you saving them to iCloud by chance? If so, you can restore them to your new phone.
~Lyssa
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