I phone wont turn on - usb and itunes graphic displayed

trying to turn on my iphone. usb and itunes graphic display.
Now silver apple but won't turn on

You may have to put it back into recovery mode again, so it shows the iTunes and USB cable icon, then try restoring the iPhone again.

Similar Messages

My ipod touch 4th gen suddenly turned off and wont turn on again and itunes doesn't read it

this is the second time my ipod does it. My ipod just turns off. Last time I found the ipod like that i tried turning it off and hard resetting it also and nothing happens. I also tried connecting it to itunes and itunes cant read it. yet, after like an hour i tried again to reset it and it worked. but this time i did the same thing and it wont turn on..

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I tried to update my phone and it shut off and said I need to plug it into a computer for itunes and I dont have a computer to connect it to. My phone wont turn on either and I can't use it until I connect to a computer.

Phone says i need to connect to itunes but dont have a computer???

Two options. Create a guest user on the computer and there will not be any content on the "guest" iTunes. Or if unable to do that set up the iPhone as New. Do not subsequently synch the phone.
Third option is to take the phone to the Genius Bar at an Apple store.

HT1766 my phone wont turn on and has a itunes picture and the usb picture on it what do i do

my phone wont turn on it has a itunes pic and a usb pic on it i take it i need to conect it to itunes but cant find out where or how anyone help please

iPhone is in recovery mode.
http://support.apple.com/kb/HT1808

My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!

My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
& it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.

Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!!

TS3694 i recently purchased an iphone 3gs every time i try to update it keeps failing and getting error 1015.the phone was purchased second hand so know nothing about its history .all i get now is pic of usb and itunes logo.we went on itunes and now wont

i recently purchased an iphone 3gs second hand .wanted to use i tunes and whatsapp but kept saying need to udate to lastes firware or what ever so went on itunes to update. update started but keeps failing now phone wont work at all .all we get is either apple logo or pic of usb and itunes logo.andy help would be gratefully recived only had phone a day.has sony experia and wanted to change to apple and fist time its now useless.

Sorry to be the bearer of bad news, but the iPhone 3GS can only be updated as far as 4.2.1
Requirements for WhatsApp are iOS 4.3 or later. This app is optimized for iPhone 5.
As noted here > WhatsApp Messenger for iPhone on the iTunes App Store
So that app cannot run on the iPhone 3GS.
I stand corrected but apparently you may not be able to update the device regardless.
Message was edited by: CS

HT4623 i down loaded ios 6 now my phone wont turn on it has been 2 days and it is really bugging me it keeps saying link to itunes but it wont link itunes asks me to restore the phone and i dont want to loose my info ps i have itunes 10.7

i down loaded ios 6 now my phone wont turn on it has been 2 days and it is really bugging me it keeps saying link to itunes but it wont link itunes asks me to restore the phone and i dont want to loose my info ps i have itunes 10.7

you must restore i would put in dfu mode if it isnt asking to restore when you plug it in

HT201210 i updated my iphone 3gs to iphone 6 . while installing the software it gets error and closed. then i restored my previous version. when i turned on the phone it gets usb and itunes symbol on screen. when i run itunes error is coming like server c

i updated my iphone 3gs to iphone 6 . while installing the software it gets error and closed. then i restored my previous version. when i turned on the phone it gets usb and itunes symbol on screen. when i run itunes error is coming like server contact problem. what can i do to start my phone???? plz help me

I will need a little bit of information about your phone. What kind of error are you getting?

Phone displays usb and itunes logo but wont restore

my daughters iphone has stopped working and has a usb and itunes displayed on phone, and when i plug it in to laptop it says it has to be restored so i did this 4 times but keep getting the error 1002 come up,i have clicked around itunes for help but just end up going around in circles as it gives no advise as to what to do. can anyone help please.
the phone is a 3gs and is a reconditioned phone it has worked ok for a month but now has this problem and wont work at all.

iTunes: Specific update-and-restore error messages and advanced troubleshooting

My imei number in my iphone 4 circuit board doesnt match my box or sim tray,when i go into itunes,preferences,devices and wave the mouse over the iphone,it doesnt tell me my imei number and my phone wont turn on too check it that way,any ideas?,

i need help to find my imei number in i4,phone wont turn on tried all reset procedures,sim tray different to circuit board as advised by apple when it went back for warranty,cant view in devices in itunes either,any ideas?

Try doing a restore in recovery mode or what is known as DFU.
Instructions to boot into DFU can be found here:
http://www.youtube.com/watch?v=34v8HMC9B98
Once in DFU mode, plug into iTunes and click Restore.
I know you said you tried all reset procedures, but I want to be sure.
Note: This will delete all your data on the Phone, hopefully you have a backup.

I have assisive touch so I cannot use power button on top but my phone wont turn on I tried plugging it in and pressing the home button but nothing is working?

I have assisive touch so I cannot use power button on top but my phone wont turn on I tried plugging it in and pressing the home button but nothing is working?
please help

- Connect to computer and it it shows in iTune restore via iTunes
- Then try letting the battery fully drain. After charging for an hour try the reset (both buttons) and connecting to computer and restore.

My iphone won't work after fatal error occurred installing iOS5.1 have followed allsteps to reconfigure software onto windows still no phone just a usb and itunes picture on screen

my iphone won't work after fatal error occurred installing iOS5.1 have followed allsteps to reconfigure software onto windows still no phone just a usb and itunes picture on screen

Connect the phone directly to the computer, not a hub.
Disconnect all other USB devices except keyboard and mouse.
Disable your firewall
Disable your antivirus
In iTunes if it recognizes the phone click "Restore"
If it doesn't recognize the phone:
Disconnect the phone from the phone end, leave the USB cable plugged into the computer
Hold the HOME and SLEEP buttons until the screen turns black, excactly 10 seconds, then release the SLEEP but continue holding the HOME (If an Apple logo appears you have held SLEEP too long; do it over)
While holding HOME connect the cable to the phone
As soon as iTunes recognizes the phone release the HOME button and it should restore.
If neither procedure works note the exact error message and post it.

I tried to update my iphone 4 to i6.1 and now the phone wont turn on or charge

i tried to update my iphone 4 to i6.1 and now the phone wont turn on or charge

Um, connect to iTunes?

I was updating my iphone 3gs and when i came back to check on it, all i had on the screen was a usb and itunes logo. error -1. now my phone won't work. what do i do?

I have a iphone 3gs and while trying to update tot the new software my phone gave error -1 and went to usb and itunes logo page and says it is in recovery mode. I have tried to get it out of this mode but have had no luck. My iphone is not jailbroken, so i don't know why this is happening.

The device is in recovery mode. Connect it to iTunes and the computer and you need to restore it.

I was texting and locked my phone and now it wont turn back on and i tried charching it and everything.. any other ideas?

i was texting and locked my phone and now it wont turn back on and i tried charching it and everything.. any other ideas?

Try reseting. You may lose everything on phone though
To reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
'Home Button' is the Black depression in the Iphone that you can press
'Sleep/Wake Button' is the black raised area at the top of the Iphone

I phone wont turn on - usb and itunes graphic displayed

Similar Messages

Maybe you are looking for