I photo won't upgrade message about bought by different user or cancelled

upgraded to Yosemite, iphoto upgrade posts the message, can't upgrade because bought by a different user or cancelled, neither of which is correct, worked perfectly before upgrade, any suggestions

I have the same problem. I deleted all the apps that needs for updates. And was trying to redownload again. But stil the same message appear. Why like this? I thought my ipad has problem, but im relieved i am not alone. Hope someone can help us.

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Updating pages, message says bought by other user?

I'm trying to update Pages, and I keep getting an error message -- This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. I (stupidly) have 2 Apple ID's, and get the same messages for each one. I bought iWork with my first iMac, when it came on a disc!
How can I get the new versions?

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept it and the other iWork applications into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
(116513)

Messages on the mac, different user accounts

If you sign into messages on your own password protected user account on a shared mac with different user accounts, will other user accounts be able to access your messages from their account?

Hi,
This is really a yes, no, maybe answer.
If you set up new Mac user accounts on your Mac and never use any of the details that you use in Messages (any account) then, No.
If however you set up a Mac User account to test and entered the AIM Screen name you use then the Keychain and the .plists may remember some of that account details.
This could be a problem if you then let someone use that Mac User account.
There are ways to get the password info in the Keychain.
To explain a bit more of the how.
If for instance you created a test Mac User account and set up Messages here.
You could then turn On Parental Controls if it is not an Admin account
If you set the Messages settings then you can not add Buddies to the lists
You cannot chat to Buddies unless they have been added to a list in Parental Controls.
At thie point all your Buddies are Blocked.
Going back to your regular account will find they are blocked there as this function flags the Buddies at the Server end.
If you then add some Buddies but not all then in the AIM Account they become the Allow Specific People list and everyone not in the list is Blocked.
The Allow/block situation remains the same (even if you move computers or try a web login to AIM)
The same regarding using the same Apple ID in this Mac User account as it's details are held in the .plist
Also if you had an older Apple ID that you then registered for iCloud and received an @me.com email ID in addition and later an @iCloud.com one you can use these Apple IDs independently of each other with regards to iMessages.
However the server will keep trying to add these to your iMessages account in Messages.
I have not tried creating a separate iMessages account and testing this yet to see if the main Apple ID would try to get added to the other set ups
Basically the answer is no.
However be careful if any of these Mac Users Accounts were set up before and have tested anything you use in your Messages app.
9:35 pm Friday; December 6, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I have bought macbook recently and also have an iPad with both devices logged in through same apple id. To update apps in macbook its showing "update not available for this apple id either because it was bought by different user or has been refunded"

Apps not being updated probably due to error of same id login in 2 devices . please help.

Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
Step 2
If you get the alert when trying to update a bundled iLife app, select the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 3
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 4
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
Step 5
According to a report, the error can result from changing the language setting of your Apple ID account. I can't confirm.

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
Which version of iPhoto did you upgrade from?
The upgrader is only necessary, if you have been running iPhoto7.1.2 or earlier.

Upgraded to Yosemite, Created new apple ID as couldn't remember last one now can't update iPhoto receive message this update not available for this apple Id either because it was bought by a different user or item refunded or cancelled.

upgraded to Yosemite and now can't update Iphoto or Imovies receiving message this update not available for this apple ID because it was bought by a different user or item refunded or cancelled. Is there an easy fix

Unfortunately, anything obtained at the app store remains tied to the Apple ID used to obtain it forever. You will either have to start over with your new ID or try to recover the original ID.
Frequently asked questions about Apple ID

I ran the update and then firefox stopped working completely ggot a message about .dll that won't work with windows. tried toreinstall new copy of latest but they won't.

I just ran the update to .4 as the dialog box said to. Now firefox won't work at all. Nothing happens I get a message about a .dll file that is incompatible. Tried to doanload a new copy but that doesn't get any further starting to extract files then it fails to finish. Any thing I can do or have I lost evrery thing including my bookmarked sites?
== This happened ==
Every time Firefox opened
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SIMBAR={7B37EC33-AF75-48D2-9930-4E9EF2ABA545}; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Thank you,
Morbus! It worked like you said. Anyway I think the problem starts with maybe needing to completely clean up my OS and drives as they keep "filling up" real fast - much faster than my usage. Uninstall wouldn't work so I just oened up programs and fond the .exe and then deleted it. Scary moment as I really have seen others so mess up everything doing this but download went well of new copy and yes I have all my bookmarks and settings. YAYS!! so thank you again. Also running so much faster and no glitches like tabs not working th way they should. In end I think I need to get an upgrade from Vista home basic. and just then add my files one at a time to see how all goes.

Why is photo booth giving a message saying no camera attached when it has a web cam? it did work okay when I bought the computer six months ago?

Why is "photo booth" giving a message saying "no camera attached" when it has a web cam? it did work okay when I bought the computer six months ago?

I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
You can't "copy" your photos to the "library manager", there is just no way to any such thing.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Just upgrade Pages and now I keep getting this asinine message about a new version when I attempt to open Pages 09

I just upgraded to the new version of Pages that was released today.
Before that I could start up either the old Pages 09 version or the new version whichever one I visit.
Seeing as how I have a lot document that use feature not included in the newer version I have been running the older version most of the time.
Now if I attempt to do that, I get this asinine message about a new version which takes me to the new version and gives me now way to open the older version.
Is any one aware of a work around for this problem?
I am going the express my displeasure on the Apple Feedback page now also.
Allan

This is the App Store Help instructions:
Manage app subscriptions
You can change renewal settings for subscriptions and re-subscribe to apps in App Store.
Choose Store > View My Account, sign in, then click Manage (next to Subscriptions).
If an app is set to renew automatically, do any of the following:
Change your renewal duration:
Select a setting in the Renewal Options list.
Turn off automatic renewal:
Select Off as the Auto-Renewal setting.Your subscription continues until it ends, and is not renewed automatically.
If an app is not set to renew automatically, click the Subscribe button next to a duration. If your current subscription has expired, this renews the subscription to the app and turns on automatic renewal.
Apple does say it won't respond to feedback.
Peter

Can't open my photo library after upgrading to iPhoto 11. is it possible to load iPhoto 9.0.1 after loading 11? have followed all other instructions but it still won't let me open iPhoto.

can't open my photo library after upgrading to iphoto 11. Is it possible to download iphoto 9.0.1 after installing '11. Have followed all the other instructions and am in a loop which doesn't allow me to access iphoto or my photos.

when iphoto wouldnt open we read the trouble shooting info and it said that we may have needed to download 9.0.1 if we had an older version. We obviously didn't download it before the upgrade and wondered if it would cause problems or indeed solve the problem if we downloaded it now!
When we try to open iphoto is says:
To open your library with this version of iphoto it first needs to be prepared
To prepare the library use the iphoto library upgrader available from Apple.
We have downloaded this twice now and it still sends us this message when we try to open iphoto.

Problem updating to iphoto 9.6 after upgrading to Yoesmite I am getting the following message when I try top date iPhoto This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canc

problem updating to iphoto 9.6 after upgrading to Yoesmite I am getting the following message when I try top date iPhoto This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canc

"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." ?
This error message will appear erraneously, if you skipped the update to Mavericks and iPhoto 9.5.1 and went straight from an earlier MacOS X version to Yosemite, without first updating to iPhoto 9.5.1 and associating iPhoto to your AppleID.
Try first to buy iPhoto with your AppleID instead of updating. Delete iPhoto from Applications, but don't empty the Trash, then go to the main page of the App Store and search for iPhoto. If you are lucky, it will show as free and you can buy it directly.
If iPhoto is not showing as free, there is no help but contacting the App Store Support: Ask for a redemption code. You will need to provide a prove of purchase for your mac with iPhoto preinstalled.
http://www.apple.com/support/mac/app-store/contact/

ITunes won't upgrade to10.5. Error message "There is a problem with the Windows installer package. Contact the package vendor". I need help.

iTunes won't upgrade to10.5. I'm on 10.1.17.
When installing 10.5 it terminates with an error message "There is a problem with the Windows installer package. Contact the package vendor".
It does not provide an error code or details/description to further troubleshoot. As a result I can't upgrade my Apple devices to leverage the cloud.
Any smarts out there who could help?
Using PC Win-7 w/IE 7 (should that matter)
Thanks much

I know there's a million threads like this, but I thought I'd record my experience. I, too, was having the original poster's error when I tried to update iTunes on Windows XP. I think I was stuck on 10.
I solved it by un-installing iTunes and every other Apple app. I discovered that Apple Software Update would not un-install as its MSI file could not be found. I used the "Windows Install Cleanup" tool from Microsoft to remove Apple Software Update from the list of installed programs. Google "kb290301" for a Microsoft page that includes a download link for it. After that, I was able to install a fresh copy of iTunes 10.5.2.
I'm not sure why this app's folder and MSI were missing from my computer. I had once used Laplink PC Mover to move everything from my old computer to this one, and perhaps it missed a bit.

Itunes was working fine. Tries to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue.

Itunes was working fine. Tried to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue. Program still works, simply cannor upgrade.

Thanks b noir,
I tried this solution without success. After FixIt ran and didn't find a problem, either in looking for issues with "software upgrade" or "iTunes" it kindly offered to help me uninstall iTunes. I had thought of this as a possibilty but it seems to me that if you do that you lose a lot of "non-native-to-Apple" information you might have entered. I did this once and recovery was painfull. Is there a way to uninstall iTunes without losing all of that sort of thing? Any help would be appreciated.

I photo and 4 other mac apps won't upgrade in Yosemite

Had a fellow at the genius bar install Yosemite for me. Now that I am home I see a gray circle with a bar through it superimposed on my iPhoto icon. I clicked on it an it seemed to take me to an iPhoto update page but when i clicked install I got the message: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled". My machine told me I had 5 updates so I tried to up date them. The update for my printer seems to have installed OK, but I get this same "This update not available...." for iMovie, Keynote, Page, and Numbers. Any body else having this problem? Is there a fix?
Thanks, Bob

Log into the App store under the Apple ID that was used to set up the computer or to purchase iPhoto to do the update/upgrade
If that does not resolve then contact App store support using the link on the right of the App store window
LN

Since upgrading to Yosemite I cannot get directly to Netflix. I get a message about having to download Microsoft Silverlight. I can't get that to work and don't want it anyway. I just want to open Netflix and play the movies. What should I do?

Since upgrading to Yosemite I cannot get directly to Netflix. I get a to Netflix and there is a big message about having to download/install Microsoft Silverlight. I can't get that to work and don't want it anyway. I just want to open Netflix and play the movies. What should I do?

I can't get that to work and don't want it anyway.
You need Silverlight. That is the application that plays the Netflix movies.
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

I photo won't upgrade message about bought by different user or cancelled

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