I plug my Apple TV in and nothing happens
I just got an Apple TV and I followed the instructions to set it up. And, when I turned my TV on and put it on the correct HDMI source, nothing happens. The screen is just black and then a minute later the Apple TV turns off. I don't know what to do. I've tried all the HDMI plus, a different HDMI cable and still nothing. I have a Philips 42pfl3704d/f7 42-inch 1080p lcd hdtv. Any help or tips would be SO appreciated!
It's a problem with the Vevo app. When an Adertisement fails to load up after your video is finished playing, all you get is a black screen, and the original music video reloads itself. The ad is supposed to load in a diffrent higher resolution, so the apple TV goes black expecting to be reset to the Ad's resolution.
Because the Ads were programmed to not let you exit until they are completed, the menu button effectively becomes useless. The ad is supposed to overright the cached video(which is your music video) and load from the cache, but as it fails to do so, your original music video will instead load again(including the playback controls) without showing the duration in the "timeline" as well as other issues.
Changing the HDMI options in your TV's Service Menu may bring back the picture and reveal the change of resolution occurred but the proper video(the commercial) failed to load up on the device.
You can't solve this problem until Vevo decides to update their app to fix it themselves. Perhaps enabling the use of the menu button during commercials.
Similar Messages
-
Help! iPod Touch 5th gen.
It worked fine earlier today, I was using it with no issues. I just picked it up to use it again and it's dead...nothing happens when I try to restart/shut off. I plugged it into my PC and nothing happens, my pc doesn't acknowledge it. Please help, I have 1500 pic of my daughter on here and they aren't backed up ..If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
I plug my iPad into charger and nothing happens?
I plug my iPad into charger and nothing happens?
The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
i have not used my clasic ipod for a while. I plugged it into my computer and nothing happens. I dont see a page to get songs from
You may want to attempt a restore to the iPod Classic since it has not been used in a long time and then attempt syncing of the content.
-
My IPhone shut off by itself and I can't turn it back on. My lock screen button is broken and I tried plugging it into the wall but nothing happened. Can you guys please help me.
IIf the battery was completely drained it might take some time before the phone will respond. Wait at least 30 minutes with the phone connected to the charger. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the phone starts up let it continue to charge until it's 100%.
if the broken button will not let you do the reset Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. -
when i turn on my itouch the screen tells me to plug into itunes, i do that and it tells me my ipod is in recovery mode and to restore it, i click ok and click restore then it does it all over again and nothing happens. what do i do?
Hi tgoit2015,
If you are having issues restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
Ever since I updated to the IOS 6, I no longer can play my music in the car! It is plug and play! It just sits there saying connecting and nothing happens. A couple of my friends have said the same thing. Any ideas? Help please!
Hello ..do you have a history on the phone? did you get it wet? was it dropped? have you been using an authentic ORIGINAL apple charging cable?
this problem occurs when there is a short circuit in the phone... you most likely got it wet at some point and maybe didnt even realize it? The moisture in the phone hasb probablly oxidized one or several capacitors, integrated chips thereby short circuiting the phone. that is why he phone is acting erratic because these short circuits inadvertently "activates" other circuits.. eventually the phone will not turn on anymore- the heat will stress the citcuit board and you will have discontinuity along your main power lines and the phone will cease to function..i see this alllll the time in our shop
the fact you upgraded to ios6 will even work the phone harder because its a more powerful operating system taking full advantage of the A4 chip.. -
My I phone is frozen and I can't get it to work. I have tried to restore it several times and nothing happens. All it does is show the iTunes logo with the plug and arrow. Is there anything I can do to get it to work I am in sales and need my phone. The closest Apple store is 45 minutes away
and I have appointments all day tomorrow.
Thanks in advance.
MaryTry to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414 -
I just updated my phone and it said connect to itunes, I plugged it in and opened itunes and nothing happened, what do I do?
Hi Millers0,
If you are having isssues with your iPhone after a software update and you are being directed by the screen to connect it to iTunes, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
The latest version of Itunes is installed on my work station. I plug my I phone 5 to sync and nothing happens when it used to work just fine. Suggestions?
If you have a Windows computer: http://support.apple.com/kb/TS1538
If you have a Mac: http://support.apple.com/kb/TS1591 -
i am setting up an ipod touch for my daughter, created her an account, had it verified, but when I get to the section that reads 'connect to itunes' I plug it into the computer with her log in and nothing happens. HELP. I have been at this for 4 hours
Hello GJS6,
Thank you for the details of the issue you are experiencing when trying to connect your daughter's iPod touch to the computer. I recommend the following article:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M. -
a friend of mine said this happened to her, and apple told her to leave it plugged in for a while. I've already had it plugged in for several hours and nothing has happened. I haven't been able to get to apple yet but I was wondering if there was anything I hadn't tried yet?
Try to connect in recovery mode to your computer, explained in this article:
iOS: Unable to update or restore -
My iPhone 4 died and I have tried charging it and plugging it into the computer, but nothing happens execpt the dead battery thing that pops up when you charge it when it's completely dead.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
When i plug my shuffle into my computer nothing happens, in doesn't sync or anything. But i plugged it into another computer and something popped up asking me if i wanted to sync my ipod. what is wrong with it?
Is it recognized by iTunes? If not the following may help:
Windows: http://support.apple.com/kb/TS1538
Mac: http://support.apple.com/kb/TS1591 -
i just updated my iphone to the latest update and my phone now has a picture of the connection cable with an arrow pointing to itunes. I plug it in and connect to itunes and nothing happens. HELP.
Hello JBH 1162
Check out the articles below to get your iPhone to show up in iTunes so it can be restored. Start with the first one to see if you can make any change to show up in iTunes and if it does not, then pick either the second or third article for the type of computer that you have.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G.
Maybe you are looking for
-
Is it still worth getting one?
I have someone offering a G5 2.0Ghz Dual Processor with a 20in display. The Mac itself is what Im interested in and its in prestine condition. 3 yrs old and used only for graphics design. Has 3GB ram and Im not sure about HDD, but thats no problem. M
-
N6110 Navigation don't recognize loaded ovi maps
After reformatting my memory card, I had many troubles. Firstly the restore from pc suite didn't work. I tried to start the card program. I stopped after 50% with an error. After many hours and searching the intranet I could start the card program. I
-
PR created by MRP only one item each PR
Hi Gurus, I ran MRP using T-Code MD01. Running succesful. But when I check PR created only had one material each PR, so too many PR Created in the system. The requirement is How can we run MRP then PR created in lot (each PR has many items) ? I've se
-
UCCX RECORDING STOP WORKING AFTER AGENT´S PC UPGRADE FROM XP TO WINDOWS 7
Dears, We have a customer with UCCX 8.0(2) already working, some agents upgrade per company policy theirs PC´s to Windows 7, After that, supervisor are unable to monitoring/recording the upgrade agent´s PCs. We installed Ethereal in those PCs and se
-
how do i transfer stock from one sales order to another and why would i need to do this? thanks!