I plug the Apple TV in and it just says setting date and time.

When I plug the Apple TV in it just starts up setting date and time. Tried unplugging  it and resetting using the remote but it is unresponsive

Welcome to the Apple Community.
Assuming this is not the first time you have used your Apple TV
You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

Similar Messages

  • Trying to setup my new ATV and it won't set date and time, and won't allow me to log in with my apple ID.

    Trying to setup my new ATV and it won't set date and time, and won't allow me to log in with my apple ID to homeshare OR to test te network, which I know is correct since I changed it. I live in an apartment complex and the router is in my roommates room. ANY suggestions? I'm at the point where I may return this because it has been nothing but a hassle. I'm very annoyed and just want the product that I paid for to actually work.
    The ABOUT section says Network Time: Skipped (reachable) and Activation: Failed (skipped)
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    I had a similar issue wuth my new Apple TV.  If you (or your roommate) are able to change the router firewall settings, do that first.  I don't know the ports that you need, except that 123 is one of them (to set the time).  Then restart the Apple TV.  See if that will get you through the activation process.  I actually ended up restoring mine to factory settings, but I'm not sure if that step was really necessary.
    I understand your frustration, though.  Getting the Apple TV to work was such a pain -- it almost feels like it is not really an Apple product.

  • My apple tv keeps saying setting date and time

    My apple tv keeps saying setting date and time

    This vexed me for a long time. Now we finally have a fix!
    All credit goes to Ed Gainer, our Network Admin.
    Version update 5.2.1 (6025) seems to have changed the way its searches for time. According to the Apple website’s list of ports used by Apple, the time protocol NTP would normally communicate via TCP or UDP. This was the case in previous versions, but when the update for 5.2.1 was introduced, the Apple TV displayed a “Searching for Time and Date” indicator upon restart. The only remedy was to select “Menu” on the Apple Remote. At that point, the main menu now only displayed “Computers” and “Settings” options. All the icons for other online content options such as YouTube, HuluPlus, Vimeo, etc. were missing.
    After running a packet trace the ports, NTP (123), DNS (53) and ports 49152 – 65535 were used in booting the Apple TV. After some trial and error it appears that the Apple TV is searching for the time via the NTP protocol through UDP. When port 123 was opened in the firewall over TCP/UDP it still did not communicate. The solution was to specifically indicate the NTP protocol over UDP. Keeping the NTP protocol specified via TCP is also recommended.
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    Name
    Protocol
    Source Ports
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    NTP
    UDP
    Default (0-65535)
    123
    http
    TCP
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    80
    https
    TCP
    49152-65535
    443
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    Name
    Protocol
    Source Ports
    Destination Ports
    NTP
    TCP
    Default (0-65535)
    123
    3689 (iTunes Library)
    TCP
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    UDP
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  • HT1595 how do i access apple tv when screen is stuck at setting date and time

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    Welcome to the Apple community.
    Assuming this is not the first time you have used your Apple TV
    You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    Also try restarting the router.
    If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    If this is a new Apple TV, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

  • Screen keeps saying Setting date and time, tried to reset and or restart still won't reset

    Screen keeps saying Setting date and time, tried to restart and reset but does not work,did follow direstions unplugging apple TV  still not resetting/restarting, any help?

    Aha! A bit more searching and I found the answer that just fixed it for me.
    Press Menu and the Back arrow at the same time until a broken chain icon appears on the top left of the screen.
    Let them go....
    Press Menu and Right arrow (forward arrow) until a "fixed" or "whole" chain appears.
    This enabled my apple tv to once again respond and get off the "setting time and date" screen.
    Hope it works for you.

  • Im trying to download itunes and it just says thank you and no downlaod comes up please help

    I had to re download itunes and i am on apple website but when i choose download it just says thank you for downloading and no download occurs does anyone know why?

    What worked for me was to clear the browser cache and then try downloading again.  Also, give it some time to download.  I noticed that when the file was finally downloading, I still got the "thank you for having downloaded" page, even though the download was nowhere near complete yet.
    (It didn't help to try downloading on IE instead of Firefox.  Got the same "thank you" message on IE even though nothing was downloaded.  I double-checked my downloads folder and I'm sure nothing was downloaded)

  • HT204291 whenever i turn on apple tv the screen just shows 'setting date and time'

    i also get an error code 200500 on my macbook when i try using airplay

    It sounds like there's a problem with either the software or hardware of your AppleTV.  Try unplugging AppleTV for at least 15 seconds, then plugging it back in. If AppleTV still does not work as expected, try the troubleshooting and restore process outlined in this support article: http://support.apple.com/kb/HT4367.

  • HT3180 My apple tv 3 keeps saying "setting date and time", but it's not connected to Internet, and I've restarted it for more then five minutes at a time. It also won't let me click menu to go back, but my apple tv light flashes. What do I do now?

    I'm about to call, but this is my last chance. What can I do?

    Aha! A bit more searching and I found the answer that just fixed it for me.
    Press Menu and the Back arrow at the same time until a broken chain icon appears on the top left of the screen.
    Let them go....
    Press Menu and Right arrow (forward arrow) until a "fixed" or "whole" chain appears.
    This enabled my apple tv to once again respond and get off the "setting time and date" screen.
    Hope it works for you.

  • The apple tv is stocked at setting date and time

    I Updated the Apple TV and now it requested to start the configuratio all over again and is stocked at setting date and time, can somebody help me?

    http://appletv2.com/stuck-on-setting-date-and-time-fix/

  • What happened to the Get/Set Date and Time utilities from RT 7.1?

    I'd like to use the Get/Set Date and Time utilities that were available in 7.1, but disappeared after that. I see that the 7.1 utilites  call a dll that does not appear to be installed with LabVIEW RT 8 and later. What do I need to do to use the utilites from 7.1 that do not appear in later versions?

    In Labview 8.2 and later there are two directories for vi.lib. settime.dll is located in National instruments\Labview 8.2\Targets\NI\RT\ vi.lib
    This is the dll you want to use in order to call it use the same Vi as in 7.1 (RT set date and time.vi) and link it to the correct dll.

  • I am getting a message "setting date and time...." but nothing happens

    My Apple TV has stopped working. I start up and it says "setting date and time...." but I cannot access the internet.

    Assuming this is not the first time you have used your Apple TV
    You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    Also try restarting the router.
    If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
    If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

  • HT1551 Locked on setting date and time

    Lost power to Apple TV. On the reboot, it goes to a screen that says Setting Date and Time...and the wheel keeps grinding with nothing happening. I try to reset, it won't. I cut the power and reboot, and it goes right back to this window...which totally locks up my ATV2, getting frustrated! Can someone help? It's getting like Groundhog's Day over here...same thing over and over...with no solution!
    Thanks!

    Welcome to the Apple Community.
    Assuming this is not the first time you have used your Apple TV
    You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    Also try restarting the router.
    If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    If this is a new Apple TV, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

  • Stuck on setting date and time

    Apple TV is new, straight out of box.  I'm getting to the screen that says "Setting date and time. . ."  Then it stays stuck there.  If I bypass this screen, everything except date and time is set up, and because this is not set up, nothing is working.  All other devices hooked up to wifi in the house are working and I've unplugged and reset the Apple TV and the router.  How do I get this device to set the date and time?

    Welcome to the Apple Community.
    Assuming this is not the first time you have used your Apple TV
    You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    Also try restarting the router.
    If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
    If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

  • My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it

    My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it
    Its been like this for awhile and I can not fix it

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My ipod stays at the apple logo whenever i try to turn it on and Itunes doesn't recognize it when i plug it in to the laptop. What do i do?

    My ipod stays at the apple logo whenever i try to turn it on and Itunes doesn't recognize it when i plug it in to the laptop. What do i do?

    Try This...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    If no joy...
    Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

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