I plugged my I phone in to my computer last night, it asked me if I wanted to download new itunes applications, there was an error and now my phone is locked with the itunes logo and the plug shown on the screen
my phone is locked, I tried to hard boot, nothing is working. I have the i tunes logo on the screen with the plug showing, but I can not get away from the screen, what do I do?
Same thing happened to me last week had to update than said some sort of error so it told me to restore I did that and it said restore couldnt be completed !! So I called my service provider and I had to press the circle button and the power button and hold for 15 seconds while still plugged in to the comp , than to try and restore and than update !! And it worked !! Hope that helps!!
Similar Messages
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I was downloading the software update for ipod touch 2gen and after it was done downloading it showed that there was an error with my ipod and when i saw it was on the lockscreen loading. its been like this for 4 hours already
What did the error message say?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I upgraded my iphone 4 to ios 6.1.3 and now it won't sync with my itunes. When i try to download the new itune software it says the itunes update server could not be contacted. What do i do?
Hi drgpeck,
This article is for a similar issue, and the troubleshooting steps would be recommended for your specific issue:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Cheers!
- Ari -
I have a different iPhone, and now it won't sync with my iTunes.
I have a different iPhone, and now it won't sync with my iTunes.
I had an iPhone 3GS, but my husband had a newer one, so he gave me his when he upgraded to the iPhone4. When we uploaded everything, it took it all except my music. Now when I try to download my music from iTunes, it will not sync with it.
No error messages
It pops up the box where it asks if you want to view folders, download your pics, etc. There is nothing in the box about music (iTunes).
I have rebooted my phone and computer. Downloaded the lastest version of iTunes, Deauthorized and reauthorized the phone. Not sure what to do now. -
I have no idea what to do. It was going fine and then suddenly told me there was an error. What the heck do I do?
Place the device in DFU mode (google it) and restore.
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i bought a movie and it wont dowload it says there was a error purchasing it
No one has an answer?
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I was trying to update my iphone to 7.2 anf now my phone is frozen/stuck with a itunes symble on the screen
Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
iTunes on my Windows 8 computer updated on January 22, 2014. Since that time it will not recognize or sync with my iPhone 4s. I have removed and the downloaded my iTunes and the problem persists.
Help!I followed the thread and used the link provided to download iTunes version 10.6.3 (again). The same error message keeps coming up, telling me that I do not have it installed. I tried restarting the computer following the install, but it still won´t acknowledge that 10.6.3 is installed. Any other solutions?
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Hi,had a problem with my iphone4, phone was reset at the Apple store BUT now it is not being recognised by my computer. Itunes is up to date & i have tried my usb with my ipod & everything is ok.Any idea what to do next please??
iOS: Device not recognized in iTunes for Windows
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Help, Ipad stopped working!!!!
i do have same problem.. after update ios6.1.. tha
cagordon59 wrote:
Help, Ipad stopped working!!!!
i think u need high speed internet connection. i did same problm with u .. and has been fixed -
Please help!
you may have to do these steps a few times http://support.apple.com/kb/HT1808
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Cannot Download Updates In SCCM: There was an error downloading the update (16389)
When trying to download and deploy updates using SCCM we receive this error message everytime. Despite that, the patches always seem to download to the specified folder.
I have searched the forums, this is not due to an expired update and a reboot has not fixed it (in fact we had the exact same error message with the previous site installation).I encountered this error a few times when creating my initial patch deployments. On Server 2008 R2, I found that when it occurs I can fix it with a couple methods:
Control Panel > Internet Options > Security, select the "Internet" zone, uncheck "Enable Protected Mode", and click OK. Close and restart IE if necessary. After disabling protected mode, retry the patch download.
If the first option didn't fix it, close and re-open the Configuration Manager Console and retry the patch download.
I've had a 100% success rate with this. Of course, you should re-enable IE protected mode when finished. -
Hello! I want to set up an appointement with Genius Bar but when i choose the available date and try to confirm there is this message appears : We're sorry. There was an error processing your request. Click OK to try again. HELP ME PLEASE
I have called the store with the same problem but the answer is this must be done on line. I was told to use a different browser but it has made no difference - I am still having the same problem
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itunes told me there was an error downlaoding 2 songs. I looked in my music library and there were 4 songs with a ! in front of them. How do i fix this?
I fixed it! Here's how:
I downloaded MICROSOFT FIX IT PROGRAM (IT'S FREE) and I REALLY RECOMMEND IT!
http://support.microsoft.com/fixit/
IT FIXED MY ERRORS FOR INSTALLING AND UNINSTALLING. I WAS NOT ABLE TO PROPERLY UNINSTALL ITUNES/BONJOUR ECT.
THEN I REINSTALLED AND IT WORKED!
I have trying to updat my itunes for almost a year I think. So I am excited!!!! -
Hi, I'm having trouble with my Ipad 2. I was recently playing a game and my ipad just shut off on me. Then when I turned it back on it was stuck on the Apple Logo and it won't go to the home screen at all. I plugged it in my itunes but I don't know what to do from there. I left it charged hoping the apple logo would dissappear but it didn't and now for some reason the battery is always dead. I really need help. Does anybody have any suggestions? Please.
Did you try rebooting the iPad? You will need to have some battery power for this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This may be helpful
iPhone, iPad or iPod touch: Not responding or does not turn on
Frozen or unresponsive iPad - Apple
iPad: Unable to update or restore
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