I plugged my iPhone 4s into my macbook air and it asked me if I wanted to update to the latest iOS update and when I did, it stayed on the black update page for a few hours now and it is not turning on. How do I get my phone to restore?

After plugging my phone into my computer, it asked me to update and then got stuck on the update page and the bar hasn't moved at all.
Then I plugged it into my computer after it died just like it told me to and it asked me if i wanted to restore my phone. i pressed 'okay' and it is stuck on the black page again for a few hours without the bar moving at all and my phone is completely useless.
How can I get my phone to update and restore?

If you're in recovery mode, all data is ALREADY lost. You've no choice but to restore.

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I restarted my computer and it went to the screen withy the Apple logo and processing bar and it loaded half way but has been stuck there for a few hours now, and I don't know what to do?

I restated my computer and the apple logo and processing bar came up and it loaded half way then stopped and has been sruck like that for a few hours and I don't know how to fix it? I really need to use my computer because I have a big test and all my information is on there

OS X 10.9 Mavericks/ 10.10 Yosemite
1. Repair Disk http://support.apple.com/kb/PH5836
2. Reset PRAM: http://support.apple.com/kb/PH14222
Best.

When I plug my iPhone 5 into my Macbook air it just repeatedly flashes the trust question whilst vibrating and will not connect. My iPad connect to the macbook fine tho. Any ideas on how to fix this?

I want to connect my iPhone to my macbook to backup all my photos but it just vibrates constantly and flashes the trust computer question over and over.
Any help would be great.

Talked to AppleCare and it's most likely the fact that my MacBook has 3.0 USB ports and my non official charging cable can't support that. So yeah, I'll try a new cable, hopefully that's the fix.

So I have been using my iPad for a few months now and I recently noticed that the time display next to the playlist name in the music app that is supposed to display the total song count and time of a playlist is way off. I have a 25 song playlist that 2

So I have been using my iPad for a few months now and I recently noticed that the time display next to the playlist name in the music app that is supposed to display the total song count and time of a playlist is way off. I have a 25 song playlist that is around 2 hours on my computer appears as 2003 minutes on my iPad. It's a smart playlist limited to 25 songs if that makes any difference. Is this happening to anyone else? Any help would be appreciated!

Greetings,
First make an iCal backup, File > Export > Archive.
Remove the following to the trash and restart your computer:
Home > Library > Caches
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
__NOTE: Removing these files will remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
Once the computer is back up and running open iCal and test.
Hope that helps.

I've had my iPod 5th gen for a few months now and out of nowhere the microphone has stopped working.

I've had my iPod 5th gen for a few months now and out of nowhere the microphone has stopped working. It won't pick up anything, I can't use it for recording, face time, siri or anything else. Every time I try and record and play it back its just all fuzzy, is there anyway of fixing it without having to send it off for repair?

- Make sure the mic hole is clear and unobstructed. It is the little hole on the back by the camera lens(if has back camera). For the 16 GB one without the back camera the mic hole is on the tope edge near the center.
- Open the Voice Memos app and see if you see movement on the VU meter needle with changes in noise level trying to be recorded.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You can also send it to Apple.

I'm trying to download my movies to my iPad for a trip but it only says watch not download. How do I get it to download?

I'm trying to download my movies to my iPad for a trip but it only says watch not download. How do I get it to download?

Hi WOLF86,
Welcome to the Support Communities!
The first thing I would suggest is to quit the Mac App Store application. Then go to the Apple - My Apple ID website and click on "Manage your Apple ID" to confirm your settings. If you can't remember your password, you can reset it from this website.
The next thing I would try is to open your iTunes application, and on the menu bar, click on Store > View Account. Make sure your billing information and shipping details are correct. (You may be requested to re-enter your credit card security code, then be sure to click Done).
Finally, restart your computer and launch the Mac App Store and try your purchase again.
These articles will provide additional information:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
iTunes 11 for Mac: Manage your iTunes Store account
http://support.apple.com/kb/PH12299
Troubleshooting the Mac App Store
http://support.apple.com/kb/ts3624
I hope this information helps ....
- Judy

The rainbow circle has been spinning for about 4 hours now and I can't do anything on my MacBook? How can i get it to stop?

The rainbow loading circle has been loading for about 4 hours now on my log in page for MacBooks when you first turn it on.

Jessie_1091 wrote:
It won't shut down, otherwise I could just restart it. that's the problem! It's only a year old. I guess I'll have to wait until it dies
If you are still under warranty and/or have AppleCare, call them. Let them deal w/it.

My phone randomly went into recovery mode and will not turn on, how do i get it to turn back on without lossing my information on the phone?

How do I get my phone turn on and get out of recovery mode and save my data on the phone?

Try using RecBoot to kick it out of Recovery Mode.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

HT5654 ok, ...ok... you win. I've gone around and around these "Restore" pages for over two hours now. Generation 1 ipod touch. need to restore and update.... HOW ?

Please. without all the merry go round.

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

I've been running Windows XP over bootcamp on an iMac for a few years now and I can't seem to get any sound from external devices into the machine. Any ideas?

I've been running Windows XP over Bootcamp on iMac for a few years and I can't seem to get any sound from external devices into the machine. Any ideas?

O.K. fgonoz98
I would do 1 thing at a time:"now the micropohone is not working in facetime"
Here is what you can check to get your mike working in facetime:
1. Hold down option while you click on the speaker next to time a. date,
under input Device see if your mic is marked. If not: ✔️
2. Click the apple top left/System Prefs./click on the Sound speaker:
under Input highlight microphone.
3. When you have factime on go to video above scroll and see if your mic is marked ✔️
If that does not get it to work there is more you can check:
(Utilities/Audio, midi setup)
For any other audio device you do this for input and output.
If you get stock post back

I plug my iphone 5s into my macbook pro, itunes says: The iPhone "iPhone" cannot be synced. An unknown error occurred (1723).

Every time I plug my iPhone 5s (32 GB) into my macbook pro, iTunes says: The iPhone "iPhone" cannot be synced. An unknown error occurred (1723). And none of my recently bought songs or my ringtones will transfer to my iPhone. I have iOS 8.1.2. I have only had this iPhone for about a month and a half. A week ago when I plugged it in it would say something along the lines of " This iPhone cannot be synced because the Photo library is not set up. Please try again later." What does that even mean? And now it is saying that it can't sync because of an unknown error. Well, how do I fix this? I have not yet downloaded the Yosemite update because it got horrible reviews and everyone I've talked to said their computer has gotten extra slow because of it so I was wondering if I need to download Yosemite so my iPhone will sync. I have tried turning my computer on and off, quitting and reopening iTunes, restarting my iPhone, and nothing has worked. I would really like to be able to transfer my music and ringtones etc. onto my phone.
Thanks you!

You have told us you have iOS 8.1.2, and a non-current version of OS X Do you also have an old iTunes? Current is 12.0.1. I'm quite certain iTunes 12 is required to sync with iOS 8.
The current iPhoto version is 9.6. You are probably behind there as well, and that likely caused the first "photo ..." error. As you may know, iOS is changing its approach to managing photos in iOS 8, so I would imagine it would be important to be current with this application.

I have a document that has been "uploading" for a few days now and I can't work on it from my IOS 5 device or my iMac

I have a document that has been "uploading" to icloud from my iPad for a few days and I can not access it from any of my apple devices including my iMac. Anyone else having this problem?

Basically that's the way to go, with some modifications:
Instead of<br>
''1) putting it back as it is 2) then renaming the profile folder''
follow these instructions:<br>
Create a new profile and copy the old one over it.
http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it
The same goes for<br>
''4) putting back the whole original backup folder so it creates a second profile''
Make sure to create backups of your profiles.
http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

How do i fix my ipod touch it is stuck on the startup screen for like 7 hours now and it wont load

i need help fixing my ipod touch 2nd Gen it is frozen on the main startup screen for like 7hours now and i have tried to restart it but it just keeps doin the same thing..plzzz help

well the thing is ive tried to reset and restart and i cant restore because it wont sync to itunes

I synced my IPhone but OK'd the wrong button (back-up from old IPhone) and deleted all my data, such as contacts, pictures, videos, notes etc. How can I get my data back, restore all my lost file?

I connected my IPhone 4 with my PC/iTunes to transfer my pictures/viedos to my PC. Unfortunately, I clicked on the wrong button when asked to sync with the old back-up files and ll my data werde deleted from my IPhone.
Is there a program for the IPhone -as it exists for my Windows PC- to restore the data by chosing the date and time when datas are lost?

Hi Khuram1981 - thank you thank you thank you! All sorted! dont suppose you know how to fix another problem I have??? for weeks now, since updating to ios5 I think, for some reason every time I have tried to log onto app store it says CANNOT CONNECT TO ITUNES STORE. It's nothing to do with my computer, and I've been to the Geniius bar but they couldnt help and nothing I seem to do lets me update my Apps and even worse, I cant even buy any more. Any suggestions?
Again thank you SO much for helping with other problem = a real relief.
Chatterwind xx

2011 MacBook Pro dead not turning on, how do I get all my files off it?

Hi,
I have an early 2011 15" MacBook Pro. Basically it's completely died on me, a few things have been going wrong so I know it's times up. I just want to know how I can get all my photos, documents & files off if it's completely died & won't turn on? Are all my files ect on the hard drive or on amother part of the computer. Any help would be really appreciated as I have a lot of photos of my 2 young children on there which will break my heart to lose.
Thank you in advance for any help
Shelley

Remove the drive from the Mac and place it in an external drive case. You may be able to access the files.
buy yourself an external drive and start backing up, this need not have been a problem.
there is a recall in place on your Mac, for graphics problems, take it to an Apple Store, if yours qualifies there is a free repair available

I plugged my iPhone 4s into my macbook air and it asked me if I wanted to update to the latest iOS update and when I did, it stayed on the black update page for a few hours now and it is not turning on. How do I get my phone to restore?

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