I plugged my iPhone for the first time to my computer,the iTunes screen came up and asked if I wanted to register the phone as a new phone or with the backup from my iPod. By accident, I clicked on the backup from my iPod, and I lost everything.
Hi,
I plugged my iPhone for the first time to my computer. The iTunes screen automatically came up and asked if I wanted to register/set-up my iPhone as new phone or using the backup from my iPod. Without knowing what was going to happen, I clicked on the backup from my iPod and then I lost everything I already had in my phone: mostly contacts and pictures. Although afraid of the answer, is there a solution to retrieving the info, especially the pictures?
Thank you!
by any chance did you do a back up to iCloud? if not there isn't a way to retrieve lost info with out a back up.
Similar Messages
-
i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.
Hi, raneth's boyfriend!
Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore. If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences. All backups made are timestamped and are identified with the iPhone's name at the time of the backup. Look for:
• a backup of the phone using the new phone's name prior to the erase and restore, or
• a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!). This may be the case if the new and old phones have the same name.
If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
If no backup was made prior to erasing and restoring the phone initially, then there is no way to
undo it, meaning your phone's original data has been lost.
--tonza -
I plugged my iphone in for the first time to my computer. I synced it with my itunes and it deleted everything. Now I don't know what to do because I did not even have the chance to back it up! everything is gone please please help me!
When you saw this dialog box, did you choose "Erase and Sync"?
If you did, your iPhone was erased, then your iTunes Library was transferred to it. If your iTunes Library was empty, your iPhone will be also.
Your previously purchased music, apps, books, and videos are still yours. You just have to download them again.
Read: Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I am trying to intall iTunes for the first time on my computer/ windows 8. I can get through the installer, then at the end, i'm getting an error: 0x80071A3F ??? Please Help
Hey 78463,
Welcome to Apple Support Communities! I didn't see that particular error message in any documentation, but issues installing iTunes are resolved a majority of the time by completing the troubleshooting steps in the following article:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
David -
I need help with my music. I got the Iphone 4s and plugged it in my new computer..I can see the list of my songs but as soon as i click to listen to it.. jumps into next song and I can't play any of them. I did my back up to Icloud yesterday..but not sure how to restore from that back up..also would like to have all this songs transfered to my computer
thank youDid you by chance have photo stream turned on? If so then they might be there. When you restored your phone it deleted everything and they will be unretreivable from your computer.
-
I bought an iPod mini and I was able to work on it one night. Now it says I need a 4 digits pass code to initiate and is blocked. What can I do?
You will need to restore your iDevice from the same computer that you most recently synced to.
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try recovery mode.
Read this: http://support.apple.com/kb/ht1808 -
So, iTunes is trying to get me to answer two questions 'what was my childhood nickname' and 'what is my favorite sports team' and i can't remember them, what do i do? help please!
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(89263) -
I am trying to create an Apple ID by using the Itunes icon on my iphone 5s for the first time. It opens up a screen with the 54 pages of Terms and Conditions and it does not allow me to even accept the Terms and Conditions... no Accept option or place to click!
The only option is to Send the terms and conditions via email... which also does not work...it keeps asking me to "try again"... Has someone else had this problem?Hello, Wyseup.
Thank you for visiting Apple Support Communities.
Most likely this email address has been attempted to be setup as an Apple ID at some point. You can reset your Apple ID password via the steps in the first article below. If you do not have access to the email account, need assistance or are not receiving the password reset link, see the second article.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
Once ipod pluged in for the first time, can you sync it on a different computer/
once ipod pluged in for the first time on a computer, can it be synced on another computer?
See this.
How to use an iPod with more than one computer. -
Connecting iPad to computer for the first time
Thanks to community members who have helped me by answering my queries... when I connect my new iPad Air for the first time to my computer...as I want to copy some apps from my iPad 2,... Do I click 'new' or 'restore'.. Bit confused as what to do, as I particularly want to download the Mystery Manor app and content from my iPad 2 as I do not want to have to start at level 1 because I am now on level 225 thank you.
Backup your iPad 2 to either iTunes or iCloud and restore that backup to your iPad Air.
iOS: Transferring information from your current iPhone, iPad, or iPod -
Husband got everything when sync for the first time... Help
I sync my husband iphone for the first time to my computer. I already had sync my iphone a long time ago. Some how he got all my apps and outlook calendar along with his stuff. What can I do to fix this? He doesn't want my stuff and I don't want his. How can I fix it so we have separate but on the same computer. The computer show two different iphone with our name.
When you copy all of your data from old computer to new computer (inluding entire /Music/iTunes folder), it will sync just fine.
It won't even erase the iPhone. -
Installing SAP B1 for the first time
Hi all i`m trying to install SAP B1 client side for the first time in my computer
i get the Install Shield status bar that preparing for installation but afterwards nothing is happening. after i`m closing the program with "Task Manager" (of windows XP) i`m getting an error msg "1628: Failed to complete installation".
I dont know what is the problem
i`ve on my computer several of DB`s such as DB2, DB2/400, MS-SQL, MySQL, Oracle and btrieve.
I hope someone can help me...Hi Mark,
Yes, I did visit you guys in Israel a couple of months ago. I hope all of you are doing well.
Is there another computer on your network that has more or less the same configuration as yours? Same databases, etc. Does your computer have the same network settings as the others where it is working?
Adele -
Ipad 2 locked for the the first time now what
i can not unlock my ipad 2....HELP.....!!!!!!
FORCE IPAD INTO RECOVERY MODE
1. Hold Sleep/Wake button down and slide to turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"... -
for the first time i want to sync music from the itunes on my desktop to my iPod touch 5th gen. it kept taking forever to back up! is backing up needed? all i wanna do is sync the music and the back up is taking way too long....
i have not yet until now tried to sync music to this ipod touch it always syncs music on to my ipod classic..please please help me! im dying to have music on this ipod touch...It depends how much you have to backup..
You could also have a problem.
Is any progress showing?
How long as it been backing up?
Any other text in the status bar in addition to saying backing up? -
i plugged my iphone 4S into my computer for the first time and then my photos were replaced with the ones from my old iphone, how do i get them back?
Try restoring from the backup created at the beginning of the sync process:
Without connecting your phone, open iTunes, go to Preferences, on the Devices tab check "Prevent...from syncing automatically"
Connect your phone, right-click on the name of your phone when it appears on the left sidebar in iTunes
Select Restore from backup, choosing your most recent backup to restore from
Disconnect your phone and confirm that your photos are back
Go back to iTunes>Preferences>Devices and re-enable automatic syncing.
Maybe you are looking for
-
Billing information being asked for when purchasing free apps and signed in with apple id
Hi, I have the iPhone 5 a couple of months now and I have set up my apple id since the day I bought the phone. Only over the last week when I have to update my apps (free apps) or try to download free apps I am asked for my billing information. As th
-
ORA-01591: lock held by in-doubt distributed transaction
I am using oracle wcf adapter to connect to oracle to insert. I am getting the ORA-01591: lock held by in-doubt distributed transaction. Any ideas as to what could be the resolution. I have followed the below mentioned steps. but that's not a permane
-
I'm having problems installing lion on my mac
When I try to install Lion on my iMac I get - This disk is not formatted as Mac OS Extended (Journaled). Use Disk Utility to enable journaling or reformat the desk
-
Concurrent managers fail to start
Dear all: after used "adcmctl.sh stop apps/xxxx" to stop the concurrent manager, cannot restart the cm with "adcmctl.sh stop apps/xxxx" . The cm run smoothly before. what should I do ? my environment is : EBS 11.5.9 | DB:ORACLE 9.2.0.5 | PLATFORM: LI
-
Trouble accessing BBC content on WP8 Lumina 625
Various issues accessing BBC content: i player app not installing correctly - despite repeated attempts - always throws up error message. When I try to access directly from web-site, message pops up that device is not supported. Listen Again app dow