I plugged my phone into my computer, it tried to update the phone and the update failed. Now my phone won't turn on.

My phone won't turn on. The update failed when plugged into the computer and now it wants to restore it to factory settings. I don't want to lose everything. What do I do?

Hi,
With your iPhone plugged in can you see the Summary window?
You may be able to restore from backup, if you have backups on your computer.
If not, maybe you should try Recovery
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon. Could this be because I have an old iphone and it's not compatible with the latest version of itunes?

I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon. Could this be because I have an old iphone and it's not compatible with the latest version of itunes?

Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

My iPod Classic just emptied itself of all my music and now iTunes freezes when I plug my iPod into my computer. What is happening to it and how can i fix it?

My iPod Classic was charging and after I ejected it from the USB cable all of my music is somehow gone and now when I plug it in iTunes freezes. my question is WHY???

See Corrupt iPod classic.
tt2

HT3819 I have an iphone4s and recently purchased a 5 for my wife. If I plug her phone into my computer will the music in my player sync into her phone? When I connect it I'm prompted to chose set up a new phone or backup, not sure what to do. Her phon

I have an iphone 4s and recently purchased a 5 for my wife. When I plug her phone into our computer I'm asked if I want to set up as a new phone or back up. I'm not sure what to do her phone is already set up with an icloud account. Can I sync her phone with the player that I have installed and transfer content to her phone or will my phone be removed from the player?

Set up as new, since it newer has been connected to iTunes. Your iPhone will remain on iTunes. I have 4 different devices on my iTunes with no problems.
And regarding the sync - it will sync whatever you tell it to sync on iTunes.

I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well.

I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well. However, itunes can not do anything with the phone because the phone is locked and I can not unlock the phone because the screen is black.
>CURVEBALL!!!<
The screen does work though! Through trial and error along side a little troubleshooting, I was able to figure out that the screen will cut on after the phone dies completely. The phone has to die completely with no battery power left. Then if I plug the phone into a charge and wait a while for it to charge, the phone will turn on like nothing was ever even wrong with it. I charge the phone up to like 30% and turn it off then bam the phone turns on but the screen is solid black again.
I am currently in the process of waiting for the phone to die and when I turn the phone back on I am going to completely remove the auto-lock and lock code off of the phone for the time being.
Any other suggestions? Please help!

Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.

I created a new apple id account so that I didnt have to share my icloud with my brother, if i plug my phone into my computer onto my new account and sync it, then delete my old icloud from my phone will my new icloud be backed up and have all my pics ect

I've just created this new apple ID account and i need to know that if i plug my phone into my computer and sync my phone onto my new account, then delete my old icloud and apple account from my phone will my things be backed up onto my new icloud? such as my pictures notes contacts music ect... ?

Providing your Apple ID is not a .me or a .Mac address, you can change it with Apple and continue to use your account.
Start here, change your country if necessary and go to manage your account.
Once who have done this you can then correct it on your mobile device.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
If however, your Apple ID was a .me or a .Mac address, then you will need to create a new account, follow the instructions above for deleting your account on your mobile device and then tap the "create Apple ID" button to create a new account.

Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in, any ideas?

Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything. Looks like the screen is on it's just unresponsive and black obviously. Has anyone had this problem? I was updating via wifi right in front of my router and my computer.

Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.
My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue. It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more. Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.
My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department. Make them aware of this problem!

HT4859 my brother accidentally plugged my phone into his computer which has downloaded his itunes and wiped my phone - how do I get mine back - all the data and itunes /ocloud account on there is under his account and wont let me change it?

My borther accidentally plugged my phone into his computer which wiped everything off my phone and downloaded his itunes imediately. I have icloud but everything I try to do on my phone just has his accounts detaiils - how do I change it back. I am now home and plugged my phone into my computer to try to restore and all I get up on my computer is his itunes account - what do I do?

Hey TBL64,
Welcome to Apple Support Communities, and thanks for the question. I found the following information that should help you out:
...to restore from an iCloud backup, erase your device (by going to Settings > General > Reset > Erase All Content and Settings). When prompted to set up as new or to restore from previous backup, select Restore from iCloud Backup. Enter your AppleID and password when prompted.
via:
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Cheers,
David

So I plugged my phone into my computer and it changed my phone to another iphone on my same icloud. How do I get it back to my phone?

Hey y'all! So I plugged my phone into my computer and it changed my whole phone to my mom's account (with all her pictures and stuff) but my number still remained the same... So how do I get my phone back information onto the phone again?

You will need erase your data then sync it with the correct computer, are you both using the same computer for syncing iTunes media?

I have a 3GS iPhone, version 3.1.2. I have never plugged my phone into a computer or synced with iTunes. If I do so now, I will I lose everything? What steps need to be taken to ensure that all of my data, contacts, photos, etc. are not lost?

I have a 3GS iPhone, version 3.1.2. I have never plugged my phone into a computer or synced with iTunes. If I do so now, I will I lose everything? What steps need to be taken to ensure that all of my data, contacts, photos, etc. are not lost?

IOS: how to back up http://support.apple.com/kb/HT1766

I bought songs on itunes through my iphone. When I went to plug my iphone into my computer to sync, itunes asked me to restore. I backed my phone up, but now i cannot find the songs i purchased through my phone. How do i get back the songs?

I bought songs on itunes through my iphone not too long ago. When I went to plug my iphone into my computer to sync, itunes asked me to restore my phone. I backed my phone up, but now i cannot find the songs i purchased through my phone. I've looked for the songs in the itunes store, but it said that i had not purchased any of the songs.How do i get back the songs?

There is a backup plan after doing the Restore. Read this.

When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore?

When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.

This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!!

Long story short. plugged i phone into my computer and my sons itune acct. came up ithought it was mine and hit restorenow i have all his stuff and mine is gone. turns out i never backed up. Help

Long story short. plugged my i phone into my computer and my sons itune acct. came up ithought it was mine and hit restore now i have all his stuff and mine is gone. turns out i never backed up. Help. I have a new ipad which had 238 photos and it only would share 190 with my phone. I pretty much just deleted his stuff, reset to dfault to get my clock and calendar back. The biggest problem now is my old icons show up but wont launch so I figured I coul delete them then re install them but HIS apple account keeps showing up with his account info. How do I change that to get my name and password back on there?
Stupid I know but I cant take it back.

Hi there cz1959!
I'm sorry to hear about the loss of your data. It sounds like you need to sign into your own Apple ID again on the iPad, then download your previously purchased iPad apps again. We have an article on how to do exactly this, and it can be found right here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Also, you may want to consider signing up for a free iCloud account and turning on automatic backups. This will allow you to back up your iPad in the background and without connecting to a computer, so that this issue of data loss will be minimized if this sort of issue ever happens again:
iCloud: Backup and restore overview
http://support.apple.com/kb/ht4859
I hope this information helps resolve your situation. Thanks for using the Apple Support Communities!
Cheers,
Braden

When I plug my phone into my computer it dosnt show up anymore, i want to download the pictures off it

When I plug my phone into my computer it dosnt show up anymore. I want to download my pictures onto my computer, in windows

Hello arndozer,
Thanks for using Apple Support Communities.
When you connect your iPhone to your computer, an iPhone icon should appear in iTunes in the left column under Devices. But if it doesn't, this troubleshooting assistant can help.
For more information on this, take a look at:
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Best of luck,
Mario

HT1296 I plugged my phone into mac computer and now everything is gone from phone. How do I get it back?

I plugged my iphone5 into my computer and now all of my info is gone from phone. How do I get it back?

When you connected it to thecomputer did it give you any errors?
Did you have your phone backed up to icloud or to another computer?
connect your iPhone to your computer with a usb cable
open iTunes
go to Storage
find the "Restore" button
click on it.
your data will be restored.

I plugged my phone into my computer, it tried to update the phone and the update failed. Now my phone won't turn on.

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