I plugged my phone into my computer to update and my photos and text messages disappeared
I updated my phone and my pictures and existing text messages disappeared, help?
Did you set up your phone to sync Contacts with iCloud? If not sure, you can log in to https://www.icloud.com and see if your contacts are there.
Similar Messages
-
My borther accidentally plugged my phone into his computer which wiped everything off my phone and downloaded his itunes imediately. I have icloud but everything I try to do on my phone just has his accounts detaiils - how do I change it back. I am now home and plugged my phone into my computer to try to restore and all I get up on my computer is his itunes account - what do I do?
Hey TBL64,
Welcome to Apple Support Communities, and thanks for the question. I found the following information that should help you out:
...to restore from an iCloud backup, erase your device (by going to Settings > General > Reset > Erase All Content and Settings). When prompted to set up as new or to restore from previous backup, select Restore from iCloud Backup. Enter your AppleID and password when prompted.
via:
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Cheers,
David -
i just want to update to 4.3 so i can have icloud, any help?
4.2.8 is the latest version for the CDMA (Verizon) iPhone. You cannot update it at this time.
-
I downloaded the new version of itunes and when i plug my phone into the computer and try and do something in itunes it wont let me because my device is synced to another itunes library. how do i get my old itunes back? or how can i sync my stuff into the new itunes with out deleting anything off my phone? HELP
Copy the iTunes folder from the old computer to your new one.
-
I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well. However, itunes can not do anything with the phone because the phone is locked and I can not unlock the phone because the screen is black.
>CURVEBALL!!!<
The screen does work though! Through trial and error along side a little troubleshooting, I was able to figure out that the screen will cut on after the phone dies completely. The phone has to die completely with no battery power left. Then if I plug the phone into a charge and wait a while for it to charge, the phone will turn on like nothing was ever even wrong with it. I charge the phone up to like 30% and turn it off then bam the phone turns on but the screen is solid black again.
I am currently in the process of waiting for the phone to die and when I turn the phone back on I am going to completely remove the auto-lock and lock code off of the phone for the time being.
Any other suggestions? Please help!Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement. -
I updated to 7.1 and now when I plug my phone into the computer, it says there are no pictures?????? When I have 500 pictures on it!!!!! Im soooooo mad I did the update! Worst decision ever!!!!!!!!!! I am SOOOO ready to leave the IPHONE alone- maybe throw it in the river or lay it on the train tracks. Its been NOTHING BUT TROUBLE since the update!
Just to be clear: Tap on the Photos app to start the app. Then tap on Albums at the bottom of the screen. You might have several albums but only one is named "Camera Roll." Are there photos in that album?
If there are NO photos in the Camera Roll album there are no pictures to import. The remaining albums might have come from a sync with your computer or they might be your PhotoStream.
If there ARE photos in the Camera Roll album, connect your iPhone to your computer and start your camera application on the computer. Your phone should be recognized as a camera. -
I've just created this new apple ID account and i need to know that if i plug my phone into my computer and sync my phone onto my new account, then delete my old icloud and apple account from my phone will my things be backed up onto my new icloud? such as my pictures notes contacts music ect... ?
Providing your Apple ID is not a .me or a .Mac address, you can change it with Apple and continue to use your account.
Start here, change your country if necessary and go to manage your account.
Once who have done this you can then correct it on your mobile device.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
If however, your Apple ID was a .me or a .Mac address, then you will need to create a new account, follow the instructions above for deleting your account on your mobile device and then tap the "create Apple ID" button to create a new account. -
I have an iphone 4s and recently purchased a 5 for my wife. When I plug her phone into our computer I'm asked if I want to set up as a new phone or back up. I'm not sure what to do her phone is already set up with an icloud account. Can I sync her phone with the player that I have installed and transfer content to her phone or will my phone be removed from the player?
Set up as new, since it newer has been connected to iTunes. Your iPhone will remain on iTunes. I have 4 different devices on my iTunes with no problems.
And regarding the sync - it will sync whatever you tell it to sync on iTunes. -
Hey y'all! So I plugged my phone into my computer and it changed my whole phone to my mom's account (with all her pictures and stuff) but my number still remained the same... So how do I get my phone back information onto the phone again?
You will need erase your data then sync it with the correct computer, are you both using the same computer for syncing iTunes media?
-
I have a 3GS iPhone, version 3.1.2. I have never plugged my phone into a computer or synced with iTunes. If I do so now, I will I lose everything? What steps need to be taken to ensure that all of my data, contacts, photos, etc. are not lost?
IOS: how to back up http://support.apple.com/kb/HT1766
-
I want to download my previous purchases from my computer to my IPhone 4. Everytime I plug my phone into my computer it says Apple mobile devices service is not started. How do I fix this?
Hello EFierro79,
I find it easiest to download my purchases directly to my iPhone. You don't even need to connect your iPhone to iTunes. As long as you are signed in with the same Apple ID you used to purchase the items, you will not be charged.
You can find the steps to do this under the section titled "Apps, Books, Music, Movies, or TV shows on iOS" in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Additionally, you can follow the steps in the article below to resolve the error "This [device] cannot be used because the Apple Mobile Device Service is not started."
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thank you for using Apple Support Communities.
Best,
Sheila M. -
When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!! -
When I plug my phone into my computer it dosnt show up anymore. I want to download my pictures onto my computer, in windows
Hello arndozer,
Thanks for using Apple Support Communities.
When you connect your iPhone to your computer, an iPhone icon should appear in iTunes in the left column under Devices. But if it doesn't, this troubleshooting assistant can help.
For more information on this, take a look at:
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Best of luck,
Mario -
I have over 300 pictures on my phone...my question to someone iphone savvy is why, when I plug my phone into the computer is iPhoto showing no pictures? I want to delete them for space issues. Thanks
I've seen this happen when the phone was encrypted... Other than calling apple/deleting passcodes I don't know of any solution.
If you're keen on waiting, upload your photos to dropbox, that's the way I do it. -
help! techo phobe online. I have an unlocked iphone 3 with an unlocked sim. i have plugged the phone into the computer to set up itunes, but it just says on the phone screen "connect to itunes" nothing else is happening/
Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.
Maybe you are looking for
-
Hi All Can you clear up my confusion please. I am transferring data from one DSO to another DSO in an attempt to perform a merge. The records in DSO1 have been modelled incorrectly so one logocal record can appear as 2 physical records. These get mer
-
Can I get 5.1 Surround Sound from Mac to Apple TV?
Hi, I have an iPad, iPhone and an Apple TV, and I love airplay, such a great feature! I'm thinking of replacing my desktop for a mac and I was wondering; if I had a 5.1 surround encoded video file on my mac, would I be able to push the whole screen t
-
Installed Maverick and now iPhoto wont open, help
I've just installed Maverick from using Snow Leopard and now iPhoto won't open and the message"You can't open the application "iPhoto" because it is not supported on this type of Mac." appears. Since I have hundreds of photos in iPhoto and iPhoto was
-
Unable to connect to mongod web service over LAN
I have mongod running on the standard port 27017. The web service is running on 28017, as I've verified I can access it from localhost. But I'm running the computer headless and would prefer to get it on another box. Any attempt to connect to port
-
Removing the ability to drag columns
In 11g the end-user has the ability to change the position of columns on a request... change the order, make them section headers etc. I want to remove that ability - any one been able to do this and can let me know how its done, please? Thanks - and