I pod nano 2nd gen is not recognised in i tunes

when i plug my nano into my mac i tunes loads up but does notshow it in the listings

iPod not recognized in iTunes and Mac desktop

Similar Messages

IPod Nano (2nd gen.) not displaying in finder or desktop

iPod Nano (2nd gen.) not displaying in finder or desktop BUT shows up in iTunes, it used to show up on the desktop, I don't get it
help would be appreciated
Thanks

Have the same issue but with latest iPod nano 7 Gen, second day trying

My ipod nano (2nd gen) is not syncing to itunes.

Hope someone can help.
I have an IPOD Nano (2nd Gen) and all of a sudden i can no longer get my IPOD to sync with Itunes.
It has worked in the past but just recently the ipod icon does not show on the source pane, when i go in to devices all items are greyed out so i can not select anything.
Any ideas????

Hi Thecraggs,
Thanks for using Apple Support Communities. If your iPod isn't recognized by your computer or iTunes, this article may help:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Ari

IPod shuffle(2nd gen) is not recognised by Windows XP

I instaled iTunes software from the website
and transfered the songs to the iPod.
When i unpluged the iPod and turned it ON, the green light on one side is glowing continuously.
I neither responded to any of the button press.
When I plugged it in again, the system was not able to recognise the device.
Do help me resolve the issue.
Thanks in advance
Einstine A J
iPod shuffle 2nd Gen Windows XP
Windows XP

Hello,
I had a similar problem. I posted my problem in this link:
http://discussions.apple.com/thread.jspa?threadID=836301&tstart=0
Would you read that and see if it sounds like something you're experiencing? If so maybe we can both scream for help on here at the same time, and get some answers!

My iPod Nano 7th gen is not recognised by either PC or iTunes

So I just downloaded some new MP3 files and was looking to connect my 7th gen iPod Nano to my PC to sync them on.
Upon connection, I recieved a message from iTunes saying:
"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again. If the problem persists, uninstall iTunes, then install iTunes again."
Not only have I disconnected and reconnected the iPod more times than I can count, I have stopped the iTunes service once, restarted my PC twice, reset the iPod four times, unplugged my printer's USB, checked the cable (it is the original iPod cable) and a whole host of other things in order to get it to work. I still cannot get my PC or iTunes to recognise the iPod.
Please, any ideas? I'm really stuck here...

Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer.
Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
Then you restart your computer again.
Mine is working perfectly again now.
I hope it works for you,
Carmen.

Trying to get Nano 2nd Gen to be recognised by itunes

Hi there, I have just bought my wife a new gen Nano 4gb. I also use a 30gb Video which is working fine. I am trying to get the Nano to be recognised by itunes. I have reinstalled the software again but no joy. Do I have to register the nano some way. Please help.
PC Windows XP Pro

I'm cutting in on the post, sorry. I'm having the SAME issues, and it's for ALL THREE different computers in my home! Windows recognizes my Ipod nano 4gb but not Itunes.
I HAVE done ALL that was said to do in the article mentioned and still nothing. It's frozen or something. I plug in my Ipod and the screen "do not disconnect" NEVER GOES AWAY. I use the "safely remove hardware" and then it comes back "to life" but then I remove it. It still doesn't show in Itunes. HElp!!

HT201413 ipod nano 7th gen is not recognised by itunes or computer despite re-installing itunes and the ipod itself

Very frustrated, ipod nano suddenly no longer recognised by itunes or computer, can anyone help?

Hello there, bradfordfan.
The following Knowledge Base article provides some great information for troubleshooting your issue:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Ipod nano (t7th gen) usb not recognised

I plugged ny new(ish) nano into my laptop (windows XP) to charge. When I came back, no charge, no screen. So I tried to charge it from mains plug. Now the computer doesn't recognise it. I get 'One of the USB devices attached to this computer has malfunctioned and Windows does not not recognize it'.
The cable etc seem ok, I plugged my husband's in and his is charging recognised, synching from itunes all as normal.
Not having any battery I can't see if anything's showing up on the screen.
Anyhelp please?.

Hello there, bradfordfan.
The following Knowledge Base article provides some great information for troubleshooting your issue:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My iPod nano 6th gen is not recognised by my computer or itunes, but still charges?

My laptop recently came back from repairs and wiped everything off of it, so I have had to reinstall everything again. The only way I have got my music is on my ipod, so I cant lose any of the music stored on the ipod.
I have tried everything to connect it to my laptop, but it just wont connect.
I have followed all instructions from other people who have had the same problem, but nothing works. I have tried uninstalling itunes, where I delete everything and reinstall it. I have tried uninstalling all my usb ports and reinstalling them. I have tried to download apple usb driver, but it didn't work. I have reset my ipod many times - but nothing works! My computer just wont show my ipod, but it still charges it.

And you have a tried a different USB cable to verify that the current cable is not faulty or damaged? If so, that points to a hardware issue with the Nano, likely its dock connector port. Look for signs of damaged/bent/corroded pins or debris that could be blocking a proper connection.
B-rock

TS1369 My iPod nano 7th gen is not recognised by iTunes in windows 8.1

When I plug, it reads a message (I translate from spanish): an iPod has been detected but it can't be read correctly. Unplug and plug and try again. If it perstists reinstal iTunes and try again. I've done all of that. I plugged the iPod when iTunes wasn't installed and it worked fine as an external disk. The iPod's screen shows that it is plugged until iTunes fails to recognise and then it shows the messsage when you explulse the iPod.
Any help may be useful.

Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer.
Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
Then you restart your computer again.
Mine is working perfectly again now.
I hope it works for you,
Carmen.

Ipod nano 2nd gen

ipod nano 2nd gen will not connect to my computer or itunes but when plug in the usb it charges it

Hello there, Stevo002.
The following Knowledge Base article offers up some great information for troubleshooting the issue you are describing:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

When i connect my ipod nano 2nd gen, it charges but does not appear in windows or itunes. I tried the reset but it didn't work. how can i fix this?

I bough a 4g Ipod nano 2nd gen for my cousins birthday. When i plug it into my computer it charges but does not show up in windows or itunes. I tried reseting it, reinstalling itunes, everything the site said but it didn't help. I am trying to sync songs to it for my cousin, but it won't work with it not connecting. Could the wire have something to do with it or is there a bigger problem here?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I tunes does not find ipod nano 2nd gen

about a month ago i got a nano 2nd gen...installed itunes and downloaded songs to my nano. Now my computer doesnt recognise it and itunes does not find at all. I completed the 5 r s and still nothing. My nano has been charged several timesbefore but will not charge now. HELP

Until yesterday, I finally received a 4th Gen 20GB iPod (around 2 years old)from a friend and asked me whether I could fix it for him, which has been left untouched as a paper-weight for almost 2 months.
I tried to turn it on, and the screen was completed blank and the device looked dead. Before doing anything I prepared the following:-
1. A window based PC
2. A Mac computer
3. An USB iPod cable
4. A Firewire iPod cable
5. An iPod AC charger
As the iPod was previously formatted on a PC, therefore I tried to plug it with a PC via USB cable, it did not response and not able to get recognized by the PC. I ejected the iPod and connected with an AC charger, after a few minutes, I did a Reset for the iPod
How to reset iPod
http://docs.info.apple.com/article.html?artnum=61705
The iPod showed an Apple sign, it stuck there for almost a minute, the screen then showed a battery with an exclamation mark sign, and after a minute, the iPod turned off itself. I was sure that the iPod carried very low battery, and could not be charged by connecting it with any computer (both Mac and PC).
I decided to let it have a charge with an AC charger for a bit longer, after 10 minute I did the Reset again, this time a sign of folder with exclamation mark showed up after the Apple sign, and again could not get recognized by a computer.
I changed my mind, and put the iPod into disk mode
Putting iPod into disk mode
http://docs.info.apple.com/article.html?artnum=93651
Instead of connecting with a PC, I plug it with my Mac using a Firewire cable, it did not response, so I switched the cable to an USB, interestingly, the iPod got recognized and a window pop up indicating that the iPod needed to do a Restore. Therefore I clicked “Restore”, after a few seconds, an Error message pop-up with Error Message 1417, the sign that I have been waiting for quite sometime.
I ejected the iPod and the screen immediately showed a folder exclamation mark (a sign indicating a corrupted or a failure iPod OS). I am forced to put the iPod into disk mode again, connected with the Mac computer and open the Disk Utility
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
It managed to complete the Restore process, and started to sync with the iTunes. However, it got stuck at the song no.238 from the total of 2000. I left it for an hour, but with no process, instead the iPod became “Hot” and the iTunes showed an Error message of 1428. I ejected the iPod from my Mac computer, the iPod’s screen turn to show the famous killer icon;“The Sad iPod“.
This time it was totally dead, even failed to put it into Disk Mode and non of the computer could recognize it. Sigh, I hated to do it but I knew that I must did the following:-
Holding the iPod in my Palm, and hitting it on a surface of a Sofa with 5 attempts.
Did not surprise me, the iPod turned on and it showed the Language Menu on the screen. So, I put it into Disk Mode and connected with my window PC.
The PC showed a sign and indicated that an USB device had been connected with it. I opened the iTunes and did a Restore there.
However, an Error Message 50 showed up, but I were not worried about it, connected it back with my Mac computer with it in Disk Mode. As expected the iTunes opened and allowed me to do a Restore there.
This time it managed to complete the process and a window of register pop up. After the completed the process, the iPod started to sync with the iTunes again, which finally managed to complete the process.
I left it connecting with the AC charger overnight. In the next morning, I switched it on and have a play with it, I am so glad as it is working like a charm.
From the above experience, I would like to share it with the user the following:-
1. It always better to charge with an ac charger instead of the computer, as when an iPod carrying with very low battery, it may not able to get charge from a computer
2. Try to connect the iPod with a computer, switching between USB and Firewire
3. Try to format an iPod with HD problem, with a different kind of computer e.g. Mac or PC, as the formats are totally different, the way it formats may able to solve the bad sectors on the HD
4. It may get better chance to get your iPod recognized, if you put it in Disk Mode
I hope the following works in your case as I did.

I need to get the music off my Ipod Nano 2nd GEN onto either ITunes or in a music foldes on my new computer. Not all the music was purchased from Apple Itunes HOW DO I DO THIS WITHOUT LOOSING ALL MY MUSIC??

I have not had a computer for several years and I just got a new one. My old computer got a virus and when that happened all my music was lost. Thank goodness I had it all on my Ipod Nano 2nd GEN. Now my problem is that I don't know how to get the music off my Ipod Nano onto my new computer!!! I was able to get the songs that I purchased thru ITunes by just authorizing my new computer. But I have alot more music that is on my Ipod nano that I can't put into my ITunes library. In fact, I can't even get my music into a file folder on my computer!! I really need help. I don't have any copies of the music anywhere else and some of it is hard to get. How do I get my music either into ITunes or into a file folder on my new computer or even if I could get my computer to recognize my Ipod and sync all the music into windows media or something like that. Every time I connect my IPod all that happens is that it tells me if I sync the IPod that it will replace all the music from my ITunes library on to my IPod. And I am guessing that means all my music on the IPod will be erased. PLEASE HELP ME!!!! Thanks from the bottom of my songsters heart

From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod.

My ipod nano 2nd generation stopped being recognised in itunes. using windows 8, all our other ipods are fine

My ipod nano 2nd gen just stopped being recognised in itunes. I'm using windows 8.1..and not had any problems with ipod touch 5th generation or nano 7th gen.
The ipod charges up as indicated by the battery icon but not being recognised at all in itunes or as a connected device or drive on my PC. was working fine the day before then just stopped. I can still listen to the ipod but obviously not load on new songs as not being recognised.

Make a Genius Bar appointment at your nearest Apple Store and get it serviced. Sounds like the headphone jack has failed.

I pod nano 2nd gen is not recognised in i tunes

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