I pod nano frozen

Question

my ipod nano is frozen its the new one generation 5 i think and i had locked it but its not showing the screen to unlock it and i tried the R's thing i know i need to restore it but when i plug it in to the computer the little icon doesnt pop up that shows that its plug into the computer help!!!

Answer 1

Am I correct that you're getting the "Enter Code" screen, but your iPod is not being recognized by your computer when you connect it? Or is this the Hold switch "lock" symbol that you are referring to?
If the first case is so, then let's first try forcing your iPod into disk mode.
For instructions on how to do that, see this:
Putting iPod into disk mode
With the iPod in disk mode, connect it to your computer, and see if it gets recognized in iTunes.
If it does, then let it sync through with iTunes, eject the iPod if needed, and disconnect it.
After doing that, your iPod should be past the "Enter Code" screen (although the code will still be stored on your iPod).
If this issue was the second possibility (that I can think of) with your issue, then have you tried rapidly toggling your iPod's "Hold" switch back and forth many times? After doing that for a little while (perhaps for 15 seconds), connect it to your computer, and see if that works in any way for you.
-Kylene