I-pod "not recongised", malfunctioned??

When i plug my i-pod in it says it doesn't recognise it and that it has malfunctioned? i have not been able to install my i-pod yet and what should i do? thanks

This forum is for troubleshooting compatibility issues between Macs and Windows, not iTunes and iPods.
You should repost your question in either of those 2 forums:
http://discussions.apple.com/category.jspa?categoryID=146
http://discussions.apple.com/category.jspa?categoryID=150

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    http://docs.info.apple.com/article.html?artnum=301343

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    Hi
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