I pod restore won't work

My MAC won't recognize my ipod at all, there is an apple logo on the ipod and I saw at one point a folder with an exclaimation point. I tried ipod updater, but the restore and update items don't highlight - I think because the computed doesn't recognize the ipod.
Please help!

probably the next thing to try is a reset, and then see if you can get recognition for the restore if you put the ipod into disk mode. see
iPod: Only Apple Logo appears on display when turned on
Putting iPod into Disk Mode

Similar Messages

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    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
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    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
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    Hello,
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    Message was edited by: Admiral
    Message was edited by: Admiral

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  • Since iOS 7.1 my phone won't turn on and is asking me to connect to iTunes. I connect to itunes and it says it needs to be restored. Not sure why. I try to restore it and then it says something went wrong and it won't work. So I've been without my phone

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    See iTunes Connection Issues here...
    iTunes for Windows: Troubleshooting security software issues
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