I Pod Shuffle / 3rd gen. - New computer

Question

Good morning;
I purchased the above shuffle as a gift for my wife in January. We downloaded I tunes to her Dell Inspiron running Windows XP. Both I tunes and the shuffle performed flawlessly. She has since added 1.5 gigs of music to the shuffle; a process that has taken a substantial amount of time.
I purchased a new Acer laptop running Windows 7 for her on Sunday to replace the Dell Inspiron. We successfully downloaded I Tunes to the new computer and attempted to transfer the music files present on the I Pod Shuffle to her new computer. The program does not appear to allow for music file transfer and instead, wants to erase everything from the I Pod by re-syncing to the new computer. I downloaded the music files to a 2 gig SD card but am unable to transfer those files, or force I Tunes to even recognize them, into the new computer.
What am I doing wrong and how do I transfer the music files from the I Pod into the new computers I Tunes program?
Many thanks!

Answer 1

Amen to that!
The main problem, as I see it, is that the old Dell laptop did not have a burner. Instructions are provided on how to transfer files via DVD / CD by disk -+if the machine has a burner+. I’ve gone so far as to insert an SD card reader / adapter into the USB port on the host Dell laptop computer, download the music files onto the card, remove the card from the laptop, insert it into my new Dell office desktop (Vista 64 os) that has a burner, transfer the files from the SD card onto that hard drive and then burn those MPEG4 files onto a 4.7 gig DVD. Subsequent top that, I inserted said disk into the new Acer and added all files to the Itunes library.
The file transfer took, but the music will only play if the disk is in the drive.
I also attempted to load the files using the Apple tutorial for importing CD’s. Only problem is, there is no import function present as shown on the tutorial. Itunes is, without a doubt, a major source of aggravation and a complete waste of my past two days! And... no Apple has virtually no support!
Does anyone have a suggestion?