I-Pod Sync Test says not found

Having problems with syncing-newer songs not going to I-Pod. I ran the connectivity and Sync Test - Connectivity says I-pod found, next screen Sync Test says no I-pod found. Does this system know I have a Nano and not the Touch or are there settings I need to adjust.

Check this Apple document out -> iPod not recognized in 'My Computer' and in iTunes for Windows
Is the iPod recognized by Windows? Try clicking Start > Right click My Computer > choose Manage > click Device Manager > click the + next to USB devices.

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