I Pod 'syncs' but no songs show up on I Pod

I've recently bought a new Nano (4th generation), to replace an older model. But now, when I connect the I Pod to my laptop, syncing starts, but it still says '0' songs on my I Pod, even though I tunes has updated the songs (it shows as blue - for 'audio' - on the memory bar).
Then when I plug my I Pod in at a later date, the songs that were 'synced' are now showing up as 'other'.
Basically I tunes doesn't seem to be recognizing my I Pod correctly.
I've tried the 5 R's to no avail. Then, when I tried removing i tunes (in order to reinstall it), I got this message saying:
+The feature you are trying to use is on a network resource that is unavailable.+
+Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below."+
When I try to download new I tunes 8, I encounter the same problem. I can never get beyond that point. So I cannot remove i tunes, and I think my I Pod isn't being recognized in the correct way.
Any idea what the problem might be, or how to fix it?
Barney

I've had the same problem with my iPod nano. I'm running iTunes, the latest version, on a Dell Inspiron laptop with Windows Vista, but I've managed to get the iPod to sync on a Dell computer and laptop that run on Windows XP.
Basically, iTunes says that the sync was successful, right? And then, once ejected, it says 0 songs are on the iPod? The same things has happened to my iPod.
If anyone has a solution to this, please share!

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http://support.apple.com/kb/HT5637
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