I pod touch frozen screen

On 18th October 2007 I purchased an i pod touch in the USA (I live in Britain), however I have now found that the lower half of the screen is no longer touch sensitive. As this is where the unlock function is located I'm sure you can understand my frustration! The top half of the screen does work as I can slide the off button/slider. I have reset the i pod both through my PC and by holding the two buttons together but the bottom half of the screen still won't respond. I can still control the i pod through a remote control on a docking station but this is not much use if I'm not at home.
I attempted to use the service features the apple website but I think I have tried to order a part-when really I feel that it is the screen that needs replacing and I wouldn't be able to do that myself-it's all a bit confusing! It would be great if anyone could let me know how I could go about getting someone to look at my i pod and if it needs fixing how to go about sending it away or where I could take it (ovbiously I cannot take it back to where I bought it).

Call call 1800 92 38 98
Apple Ireland website:
http://www.apple.com/ie/support/
Call and tell them what's wrong - they should arrange a service call to send it in for repair/replacement.
Scott

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