I pod touch is frozen on hook to itunes screen
My i pod touch is frozen on the hook to i tunes screen after updating it and i tunes is not recognizing my i pod
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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My i pod touch has frozen and wont turn on or charge
my i pod touch has frozen and wont turn on. how do i get it re-started? i have tried pressing both home button & sleep button at the same time but this does not work.
Try here. iPhone and iPod touch: Frozen and unresponsive
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My daughters i pod touch is frozen up
My daughter i pod touch is frozen up, was performing up date when it happend. Need help thanks.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My I pod touch 32 G has a totally white screen, no matter what I do to reset it. I've only had it maybe a month. What do I do?
- Try restoring it via iTunes on your computer. First restore from backup and if problems persists restore to factory defaults.
- If itunes does not see the iPod see if placing the iPod in recovery mode will make it visable,
iPhone and iPod touch: Unable to update or restore
Next try placing it DFU mode and restoring it.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If restoring to factory defaults does not solve the problem then an appointment at the Genius Bar of an Apple store is in order. -
my ipod touch is showing the "connect to itunes" screen.. and on connecting to itunes and clicking on "restore" it shows error 3014.. what do i do?
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
Hook to itunes screen, Itunes says enter password on ipod when I can't*****
One day I wanted to listen to music...
But it said "Hook to itunes"
I was like "Okay why not"
And then I hooked it up and it said "Cannot connect enter password on ipod"
So I go to my ipod and all it can do is show the hook to itunes screen
Nothing else, I even reset it
So what do I do?It's ugly but this will work. Reset the iPod. Plug the USB into th iPOD while holding the home button which puts the iPod into recovery mode. Select restore. It wipes everyhting out but then you will have a chance to restore from backup (hopefully you have one).
THere is an official support document that shows how to do this "recovery mode". -
ipod touch is frozen. i tunes logo and cable logo appear. can't get past that. already reset ipod
This happened to me when the logo and cable comes on it either means that you have clicked to restoreit already try connecting it to itunes and click on the small little icon on the left of an ipod scroll down and click restore as nothing will happen if you don't restore it and syncing will not help it will stay the same.
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my ipod touch is frozen with the itunes icon with an arrow and an image of a usb to attach to computer.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My I pod Touch is frozen
Try a hard reset. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
B-rock -
IPod Touch frozen on Connect to iTunes Screen and cannot be restarted
My iPod Touch is frozen on the connecting to iTunes screen (The one with a usb plug pointing to iTunes logo) even when I plug it into my computer. Windows do give sound when I plugin, but it was not the successful connected sound but repeating the first note for three times =_=" iPod then appears the connect to iTunes logo, but it just stuck there. I hold the sleep/wake button for 5 seconds, it goes black directly, and windows would give unplug sound alert. But the iPod actually gives the white apple logo immediately without me pressing any button and goes back to the connect to iTunes logo. AGAIN. And computer gives ridiculous plugin alert then everything just go round and round and round.
Now iTunes won't detect it, therefore no restoration; Restart won't work either. If I press the sleep/wake button for 2 seconds without connecting it to the computer, it appears the apple logo, then go back to the connecting to iTunes screen immediately, and goes dark in 30 seconds.
Everything started after I updated new iOS for iPod touch, and I dunno how long would it take to run out the battery under this condition -_- I have updated to the newest iTunes version too.
Needs help urgently and thanks a lot!!Sorry to hear that you're still having a problem. The only other help I could find is at http://www.everymac.com/systems/apple/consumerelectronics/ipodfaq/ipod-how-to-restart-frozen-begin-troubleshooting.html
Hope that helps. -
My ipod touch has frozen and i have a screen with blue lines in it what does this mean
my ipod touch has come up with a white screen with blue lines in it
what does this mean and how do i fix it the ipod will not turn off can
someone please help me.Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
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My ipod touch 4th gen was given to me by a friend. It worked fine until it got the recent update ios6. when i went to install it gave me a black screen that had the connect to itunes symbol.I plugged it in and it instantly told me to restore my ipod. All i want to do is be able to use my ipod again so i said yes. Half way through each time it tells me there is an error something is not connected or timed out and it stops.I have tried holding down home/sleep button and rebooting but each time it brings me strait back to plug into itunes screen and does not give me slide to shut off option. I have tried plugging it into a different computer (my home and my lap top) i have plugged it into the wall. i have done everything i have seen imaginable.I tried calling apple one guy said he'd help even though it wasnt under warrenty but had to call me back and (surprise) he never did and the second before he would connect me to help said i needed to pay 20 bucks. I dont have the money to do phone service and the genius bar is an hour drive away. Is there anything i can try that i havent yet? Or a way to completely shut it down and turn it on like brand new out of the box? Im really stressing out over this because ive never had to deal with this before. Please help!!
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
I recently purchased a new laptop after my old one ceased to function. Therefore, I had lost ,my old iTunes, and my iPod is no longer authorized by a functioning computer. I downloaded the latest version of iTunes, plugged my iPod in, and tried to install the new iPod Touch software update. I got the error message that the installation had failed, and iTunes automatically ejected my iPod, leaving it in the "connect to iTunes" screen, in which it has been stuck ever since (about 9 days now). I have uninstalled and re-installed iTunes, have rebooted my computer numerous times, I have tried various holdings of the power button and home button as recommended on several help forums, etc. to no avail. I am using a Windows 7 (64-bit) system on a brand new HP Pavilion dm4 laptop with plenty of space and the newest version of iTunes installed. My iPod Touch (3G) is not being recognized by iTunes or by my laptop. I would like to, if possible, restore my iPod to original factory settings so that it can be authorized on my new laptop and will sync approrpiately. Any help anyone can provide will be immensely appreciated. Thank you.
Also, the iTunes is the version for a 64-bit Windows OS.- First I would remove and reinstall all the Apple software using the following and then restoring the ipOd.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Next see if manually placing the iPOd in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next try another computer/cable to help determine if you have a computer or iPod problem.
- If the other computer works and yours does not see:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
IPod Touch still stuck on connect to iTunes screen after the restore. iTunes went blank.
Hi, I'm having problems with my iPod Touch. My iPod went off because the battery was empty. And when I tried connecting it to my laptop to recharge, the "connect to iTunes" screen suddenly appeared. According to iTunes I need to RESTORE it for it to work. And that's exactly what I did. However, after the restore and all, the screen is still stuck on the "connect to iTunes" screen.
By the way, it's a 2nd generation iPod Touch. And it's an MC model.
And to make things worse, my iTunes screen is totally empty. The RESTORE option is gone and I really don't know what to do anymore.
Hope you guys can help me out! I'd really appreciate it. Thank you!I really don't know what happened but my iPod Touch is working now!!! Thank you so much! I'm not really sure if it went to DFU mode or not but all of a sudden I can access iTunes App Store already!!! WOOOOAAAAHHHH! And it asked me to type in a new name for my iPod! So everything's good! Thank you so much! Thank you! You have no idea how happy I am right now!
For my iTunes:
Thank you!
P.S: Grrrrrrrr! My bad! I'm new here and I kind of messed up the Correct Answer and Helpful Answer buttons. Sorry. Dunno how to change them. -
IPod Touch is stuck on "Connect To iTunes" screen
My iPod Touch won't turn on correctly. I'm able to reset it, and then turn it back on. But when I turn it back on it says that it needs to be connected with iTunes. So when I plug in my iPod, it comes up on iTunes saying that my iPod could not be registered because it's locked. Now I've realized that it says it's "locked" because there's a password you have to type in before it goes to the main screen.
There's no way to type in the password, however. Which means that it won't connect to iTunes. Which, in turn, means that it's always stuck on the "Please Connect To iTunes" screen.See this: http://support.apple.com/kb/HT1808
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