I-Pod Touch Problem Switching On - I-Tunes, USB Cable and Arrow on Screen
Hi folks.
When I switched on my i-pod touch this morning, an image appeared with a usb cable and an arrow pointing to the i-tunes logo. I have tried to switch off and restart the i-pod touch (16GB) but I cannot get past this stage. Do I need to have access to i-tunes on my computer to bypass this? I am at work and don't have access currently....
I've had it for just approximately 14 months.
Please advise....
Many thanks,
D6.
It sounds like the ipod is in recovery mode. Plug it into you computer when you get home.
If it doesn't fix the problem, then take it to another computer running itunes and plug it in. It should tell you that an ipod has been detected in recovery mode and do you want to restore it. It should ask to download and install the software. After the install, plug it back into your computer and it should restore your apps and music.
This has happened to me with every update ever since the 3.0 software has come out.
Strangely enough, it didn't do it with ios 4 which should have told me that I was in for problems!!!!!!
Similar Messages
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In the attempt of updating my ipod touch, i am faced with the problem of not being able to be connected to the itunes in my computer (windows xp ) because my ipod touch got blocked up, leaving the icon of USB cable and itunes on my touch screen. I am asked to restore my ipod first, but i have tried using all the examples stated and still can't help. Please please, can some one help me out ? Ones in the process of trying, i see an error code: 1656 and most of the time nothing. Thanks
See if placing the iPod in Recovery mode will allow a restore via iTunes
Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have a computer or iPod problem. -
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Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software
If necessary:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
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I updated I tunes today , now I am unable to open my I Pod I Touch, the screen shows the I Tunes logo with a USB cord and arrow pointing back up to the icon, can't access my Home page
The screen indicates that your device is in recovery mode. It has to be restored by connecting it to a computer with itunes. Restore to factory settings.
This happens sometimes. Hopefully you have a backup.
HTH -
My Ipod touch is frozen. The screen shows only USB cable with arrow point to the word Itunes. What is the problem? This is the second touch I have had that has this same problem. HELP!
This time try restoring the iPod to factory defaults/new iPod instead of from backup. You may have some corruption that is causing the problem and it may now be in the backup. If the problem persists after restoring to factory defaults/new iPod. then you likely have a hardware problem and ana ppointment at the Genius Bar of an Apple store is in order.
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I bought a used Ipod touch, was supposedly factory refurbished, and it worked when I first used it. Then I noticed the previous owners User ID on the Apple log in and thought i should delete all info and start clean. I hit the delete button, Now all I get on the screen is a picture of the usb cable and above it the itunes logo. What do i do now?
Connect it to your computer, launch iTunes.
Right or control click the iPod under Devices left side of the iTunes window.
Click: Sync
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Hi,
my phone is in recovery mode and wont restore. instead i receive the error message 1604. i have used alternative usb cables and am at a loss. has anyone else had this problem?Hi there hstear93,
You may find the information in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. -
Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
Am in the process of installing ios 7.0.4 for my ipad 2 however, all I see on the screen is the USB cable and an arrow pointing to iTunes icon. It has remained so for more than 1 hour. When I put it off and switch it on again, I see the same thing appearing again. what sholud I do?
This is the solution to your issue.
I wish you the best of luck.
http://support.apple.com/kb/ht1808?locale=en_AU&viewlocale=en_AU -
my iPod touch was frozen for a several hours and whe i hooked it up to iTunes, it has the USb cable and iTunes logo. ITunes says i need to unlock my iPod, but i can't do that if it has the logos and stuff...what do i do?
See Here
http://support.apple.com/kb/HT1808 -
My screen on the touch is frozen. the screen shows a usb cable and the itunes logo above it. How can I get it back to the main screen
The screen is telling you to connect the iPod to a computer with iTunes via the USB cable. iTunes should open and give you instructions. If not, open iTunes and retore the iPod via iTunes.
-
Does anyone else have problems with the lightening to USB cables, particularly the longer version, when using the iPad and charging at the same time?
If so, am I doing anything wrong?Not using any mouse pad, I have a very smooth desktop. But I just tried to use a sheet of A4 printing paper, but no result, the problem persisted.
Someone on this forum suggested, that USB3 may interfere with the magic mouse.
I have 2 LaCie HDD's about 70 cm away from the mouse, I use them on Thunderbolt. But in operation or not - the result is the same, the mouse plays up! Just now I was clicking the desktop and the mouse created a new folder!!
Thanks for the advice, Bee
Cheers, Gerd -
HT201412 it shows itunes logo and usb cable with arrow after that it switch off itself
iPAD shows itunes logo and usb cable with arrow after that it switch off itself
If the Restore doesn't work, force your iPad into Recovery Mode:
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me??, my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me?? anything would be helpful!
What exactly happen? If it started and froze, at what stage did it freeze?
Maybe this:
Hang during restore process
Following Troubleshooting security software will frequently resolve this issue. This issue can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
There are two ways to resolve this:
You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
I would first try restoring on another computer. -
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