I-POD TOUCH UNRESPONSIVE TO TOUCH

IPOD TOUCH UNRESPONSIVE TO TOUCH.

If still problme:
- Restore from backup. See:                                                
iOS: How to back up                                                                
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                      

Similar Messages

  • Is there anyway to transfer purchases without homesharing or plugging up your i-pod touch??

    I have a first generation 8GB I-pod touch. For some reason, it will no longer come on (it randomly cut off after being on with a full battery, and now when I press the power button, the apple appears but never fully comes on). I've tried charging it and plugging it up to the computer but it won't respond. My problem is that I've purchased songs from my account on the I-pod itself and never transfered them to my computer. When I go onto my account from my computer, it tells me that I've already purchased those songs when I look them up. So I can't "rebuy" or "redownload" them. It just says "purchased". Is there anyway I can download them again or something? I've considered sending it in for repair, but still that does me no good because I will lose all the data from my I-pod if Apple fixes it, or replaces it. And I don't think homesharing will work since you have to authorize the share on the original device? So is there anyway to get my purchases from this unresponsive I-pod before sending it in if they haven't been transfered? Thanks in advance.

    First try:
    Can I change the answers to the security questions for my Apple ID?
    Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your Apple ID. Sign in with your Apple ID name and password, go to the section Password and Security and click Reset your security information.
    next
    Rescue email address and how to reset Apple ID security questions
    Last contact iTunes by:
    https://expresslane.apple.com/Issues.action
    Click on "Account Management" and then on "Forgotten Security Questions". That will take you to a page where you can talk to iTunes Support right away, or you can schedule a call to talk to them. They should be able to get you squared away so that you can log on to the old Apple ID.

  • I-Pod Touch. I-Tunes has six purchased songs that do not show up on my I-Pod when I sync the two.

    I have six out of 83 purchased songs in I-Tunes that did not sync to my I-Pod Touch. 32 GB.  Why not?

    Open itunes, connect ipod, click File>Transfer Purchases
    Make sure your computer is authorized for the account from which the songs were purchased.

  • I have two questions and appreciate anyones help, First I can not seem to copy music from a legitimately purchased CD into my iTunes library or i pod, can anyone help me with this? it used to work. i have i pod touch and second-.

    Thank you for any help I appreciate it. Apple products came highly recomended to me, and I have been largely happy with my i phone, i pod, i pad mini and macbook. I admit I tunes always confused me, it is so hard to copy things back and forth from computer to device or vice versa. Most importantly my partner has given me a set of CD with audio books, legitimate CD's not burned copies, and I wish to play them on my i pod touch. I have donethis before with CD''s, however now I look i see all the songs and audio books from CD's have been removed from my device after synch with my itunes on my macbook??? and I can no longer cooy the new CDs on to there? i try put them in the library, and they show up but they are not in black printing like the other songs, they are a faded grey color. They play on the mac book in itunes, so i know they are THERE, they just wont go on my device??? What am I doing wrong and why did all my other ones turn to grey gaded text and go off my i pod.
    Furthermore, i thank anyone who takes time to help me, it isnt your job, it is apple's job, but they want me to pay forty bucks for the priviledge of contacting them for help because my warranty expired !! They obviously did something with a new update of their i tunes, there should be NO DIFFICULTY copying audio books i legally own the CD for onto my i pod, why is it so impossible? I have asked my father, my brother, my flat mate, no one can work it out, so its not just that im an idiot.
    People warned me that apple does things like this, makes stupid programs like i tunes, that make nothing but trouble so you have to pay to ask for help, and make it so you have to buy everything from their library not on CD. I woudl buy from them if they had the audio books and songs I wished to purchase but they don't always have what i want. And if they did why shoudl i pay AGAIN when i paid for the CD already , i paid for the I pod, i legally own them both so why can i not put my own music on there??? It makes me miss my simple MP3 player where i just plugged it to my computer and copy/paste. It really makes me wonder why when i POD is so much more expensive why its so much more trouble and you have to pay to ask for help??? I really have enjoyed my macbook (After being windows used all my life), i love my i pad and i phone, and until now i adored my i pod, but if it's not going to let me listen to my own music and audio files i may as well throw it in the trash and go get a mp3 player, and warn everyone I know.     If there IS a way to copy my own music to the device then WHY IS IT SO HARD?? Just to make people pay to ask for help or what?
    I am a loyal apple customer, All my devices are apple and until now i have been happy and willing to pay more for a good product. But i tunes is ridiculous! It's already synched things i didnt want synched and deleted things i didn twant deleted, and thats fine i told myself maybe im too dumb and dont get it. buT i've been trying all week and asked other peopel and still cant get this simple task done, and after purchasing their devices and recommending them to my friends, its a slap in the face to say they wont even let me ask a support question without paying forty bucks!  Thanks for nothing apple.
    A very unhappy customer-- not just that i cant pplay my music and audio books, but that i cant even contact anyone for help without paying after i purcahsed four different products off them in the two years!

    The sort fields should generally be empty unless you've putting in custom values to sort solo artists by their surnames. You can apply common changes to thousands of tracks at once, just don't apply the wrong change because there is no undo.
    It is a good idea to backup before undertaking large scale changes. See this backup tip for a suggested approach.
    tt2
    Message was edited by: turingtest2

  • My I pod Touch keeps telling me to connect to I tunes. When I do I get a box pop up that says I need to enter my pass code. But the I pod Touch doesnt give me that option. So right now I' stuck with the I pod Touch that I can't use because it won't let me

    Mi I Pod shows me that I need to plug it in to I Tunes. When I do  I get a pop up stating that I need to enter my passcode in order to do so. Unfornuately my I pod Touch won't give the option to do so. Any suggestions anyone?

    You will need to restore the device. You will also need to put the device in Recovery Mode.

  • Buletooth is not working in ipod touch 4g. When i want to connect my i pod touch with my friend ipod touch same 4g we can not able to connect.

    Buletooth is not working in ipod touch 4g. When i want to connect my i pod touch with my friend ipod touch same 4g we can not able to connect.

    The BT profiles on the iPod do not support direct iPod-to-iPod use.  There are apps that support peer-to-peer gaming between iPods and maybe transfer like for photos.  Also see:
    iPhone, iPad, iPod touch: Supported Bluetooth profiles

  • Can anyone help me!!! i have an i pod touch and the 4 digit passcode has been forgotten. i have tried a number of times to restore the factory settings on i tunes and have put the i pod into recovery mode, but attempts keep timing out

    my son has forgotten his 4 digit pass code for hios i pod touch. i have been instructed to disable it and connect to i tunes to restore factory settings. when I do this the download time is anything up to 20 hours and it keeps timing out. it is now saying that i tunes cannot connect to the i pod because it is locked with a passcode and saying that i must enter the passcode - can anyone help?

    - To get around the passcode issue, place the iPod in recovery mode. For how to see:
    iPhone and iPod touch: Unable to update or restore
    - If you are getting a network timeout error during the restore, disable the computer's security software during the restore.

  • Moving I-pod Touch app from one library to another on the same account

    I have an i-pod classic my daughter has an i-pod touch. We each have our own i-tunes library (on the same computer) but we share the same apple account. I sometimes download apps for me to use on her i-pod. I inadvertently downloaded an app to my library. How can I get this app to the i-pod touch or my daughter's library (so I can sync it to the i-pod touch).

    Download it to your library the way you download it to hers, or search your computer for items with the ipa extension and drag it into the open iTunes window.
    (49926)

  • How do I get rid of a previous apple i.d. so that I can have the same one on my I Phone and my I Pod Touch

    Previously I had an Apple ID with my I Pod Touch using an old e-mail address with @gmail.com.  I just recently got the I Phone 5 and set it up using my new apple ID with an @hotmail.com.  How can I change the I Pod Touch to the new e-mail address so that the music from my I Pod Touch can be put on my new I Phone.

    iTunes/App store purchases are locked to the account that purchased them. You have to log the iPod into the account that purchased them to sync them to your iPod. To change go to Settings>iTunes and App Stores and sing out and sign back in.
    iTunes on the computer also has to be logged into the account.

  • HT204053 My family shares one apple id among 4 devices.  How do I make it impossible for my children (i pad mini and i pod touch 5) to see my contacts and texts, but yet still share all of my apps? Been trying to figure this out for hours.  Please help.

    my family shares one apple id among 4 devices. how do i make it IMPPOSSIBLE for my children (i pad mini and i pod touch 5) to view my contacts and texts while still sharing my apps? please help. been working on this for hours.

    Delete your account in 1. "Settings > iCloud" + 2. "Settings > Messages > Send & Receive" + 3. "Settings > FaceTime", but still let them using your account for iTunes and app purchases in "Settings > iTunes & App Stores". Of course, please make sure that they do not know your password to set up your account for iCloud again or purchase anything alone.

  • How do I access my e-mail account on my i-pod touch?

    I would like to set up my e-mail account on my i-pod touch so that I can quickly access it.  Not in list of Mail Accounts currently when I hit the "MAIL" icon.  Any help gladly accepted.

    Most email accounts require use of a passward to both send and receive email. That is the password that you enter.
    I woukld Google for the following: How to setup XXX email on iphone. XXX is your email provider.

  • How do i fix my white i pod touch screen

    how do i fix my i pod touch 4th generation when it has a white screen and wont let me do anything

    See  Display Shows White Screen Here
    http://support.apple.com/kb/TS2771
    If no joy... Try letting the Battery Fully Drain... Then Charge the Device for at least 30 Minutes...

  • When I plug my i phone 4 into i tunes on the same computer that is used for the i pod touch it changes the e mail over to the i pod touch and i cant figure out how to get it back on the i phone account.  how do i fix this?

    Hi,  i need help.  When i plug into i tunes with my i phone 4 it changes the e mail account over to my daughters i pod touch account and i can't figure out how to separate the 2.  when i click on store,  it show up as my account but if i try to update an app or purchase anything it shows on the phone as her email and i need her password to do what i what.  it also puts her apps on my phone.  any advice would be appreciated.  thanks

    If you are being prompted for her Apple ID password when updating apps it means that there are one or more apps on your phone that were purchased with her ID.  (Apps and their updates are permanently tied to the ID used to purchase them regardless of the settings on your phone.)  It's possible that you are inadvertently syncing her apps to your phone.  .  The only way to stop this is to delete these apps from your phone.  You may want to check which apps are checked on the Apps tab of your iTunes sync settings before syncing next time to be sure her apps aren't selected.
    To change the Apple ID used for purchasing, go to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using the ID you want to use.

  • How do I use my i-pod touch as a mic for my ps3, how do I use my i-pod touch as a mic for my ps3

    How do I use my I-Pod Touch as a mic for my ps3 system?

    Sure wish I was more patient. What I ended up doing was temporarily reactivating the phone since I knew it worked after I initially stopped using it. I downloaded the apps I wanted then I turned it off and reactivated my iphone. All appears to be well but I will file your instructions away for possible future reference. Thanks a bunch!
    Date: Sun, 10 Feb 2013 15:48:20 -0700
    From:
    To: >Personal email address deleted<
    Subject: Re: How do I use my deactivated Droid 2 as a media player? - Re: How do I use my deactivated Droid 2 as a media player?
                                                                                    Re: How do I use my deactivated Droid 2 as a media player?
        created by tikibar1 in DROID & DROID 2 by Motorola - View the full discussion
    See if this works to bypass the activation screen: On the Welcome screen with the 'touch the Android to begin' icon, tap each of the four corners of the screen, starting with the top left, i.e.:- Tap the top left corner of the screen, then- Tap the top right corner of the screen, then- Tap the bottom right corner of the screen (just above the grey bar), then- Tap the bottom left corner of the screen (just above the grey bar) Wait a few seconds and you should see the home screen
    Message was edited by: Verizon Moderator

  • How do I set up a new e-mail address on my i pod touch

    Please can anyone advise on how to set up a new e-mail address on my i pod touch.
    I have recently changed internet provider and have made the changes in Apple Store and that is working fine with new password but I can't access the Apps Store on i pod as it is still showing my old e-mail address.

    Go to Settings>iTunes and App Store and sign out and sing i with new one.
    Also did you create a new Apple ID or just edited the original ID?
    Note:
    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

  • I cant  download apps from i tunes to my i pod touch..

    please help me .... i cant download the apps which i purchased in itunes to my i pod touch ...
    my i touch version is 3.1.3 (7E18) 
    please help me......................

    Many app are not compatible with iOS 3.1.3. I suspect  that you have an the first generation (original) iPod touch. That can only go as hgih as 3.1.3
    Identifying iPod models
    To more easily find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Vintapps 3.1.3 - paid app.
    Apple Club - filter apps by iOS version.
    If you purchased a paid app that is not compatible try getting a refund
    How to Get a Refund from the App Store

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