I Pod will not connect to internet

Please someone help. I can the same as the last post I pod says its connected to Wi fi but will not connect. We have our own BT broadband Wi fi box and all our other laptops and computers connect to it. My son and I have both new Ipods 4th generation which we bought last week. Neither will connect. It is driving us daft. The Wifi details show up on the Ipod and it shows a tick beside it. It lists the Ip address but as last post said no details in router and we don't know what to do to fix this. PLEASE SOMEONE HELP.

Diligent1 wrote:
Its necessary for me and many others who have a problem with wifi constantly dropping off. Certain routers require this. Turning off, resetting, etc. worked for me but only for a short time. I always had to keep turning off and resetting etc until I started using MAC filtering. I havent had a problem since. Thats where I got the idea. How bout that? Dont tell me its not necessary. Certain peoples setups, it is necessary.
It shouldn't be necessary. It may solve your problem and that's fine but this doesn't generalize to all routers. I really haven't seen other posts where turning on MAC filtering was done for any other reason than as substitute for turning off encryption security when it was the encryption that was causing problems.
If you are having to do this you probably have a problem with your router. I'd check for a firmware update or look for a replacement. Routers aren't that expensive these days.
But if it's working for you now then, hopefully, you will continue to be problem free with MAC filtering.

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Message was edited by: AWAC

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Hello pp585,
Thank you for using Apple Support Communities.
For more information, take a look at:
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http://support.apple.com/kb/ts1368
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If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
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Have a nice day,
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Some things to try first:
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http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
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~~~~~~~~~~~~~~~
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