I pre order an iphone 6 but its on hold it says to call and i tried but it says it can't be located

I pre order an iphone 6 but its on hold it says to call and i tried but it says it can't be located

I'm not sure that answers the question Candice.
I'm in the same situation.  I was up trying to get on the Verizon page at 11:55, kept getting the ECPD error.  When finally got through, the Silver Iphone Plus 64 showed arrival of 9-19.  At every step of the process, it seemed that I was ordering a phone that would arrive on day1.  At no point did it say this was an estimate.  At no point did it say it might change.  In a big yellow box, it said "9-19".  Ordered it, then got confirmation email stating it should arrive at 9-19.   Seems like all should be good, right?  Order site said 9-19, I've got a confirmation email saying 9-19, done and done.
Then I check the website, and suddenly it changed to 10-14?!?!?!?  I feel like this was a bait and switch.  I was able to pickup an iphone5 in a local store on launch day, and would not have locked myself into a preorder through Verizon if I had known this would happen!
So, that leads back to the original questions.  Lets assume I walk into a Verizon store on 9-19, and there is an available iphone6 plus just sitting there, can I either get that phone as fulfillment of my pre-order.  Or, cancel my pre-order and buy that phone right then and there?
JJK
PS:  It seems there are many people you misled this way.  For every person who takes the time to post on this site, there are going to be many many more who are silently ****** off.

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    Follow us on Twitter @VZWSupport

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  • I pre-ordered an iPhone 6 Plus and the delivery date now says October 14th. The point of the pre-order is to get it on release day (or shortly thereafter). Can I go to a Verizon store to pick up my new phone on release day?

    I pre-ordered an iPhone 6 Plus and the delivery date now says October 14th. The point of the pre-order is to get it on release day (or shortly thereafter). Can I go to a Verizon store to pick up my new phone on release day?

    I'm not sure that answers the question Candice.
    I'm in the same situation.  I was up trying to get on the Verizon page at 11:55, kept getting the ECPD error.  When finally got through, the Silver Iphone Plus 64 showed arrival of 9-19.  At every step of the process, it seemed that I was ordering a phone that would arrive on day1.  At no point did it say this was an estimate.  At no point did it say it might change.  In a big yellow box, it said "9-19".  Ordered it, then got confirmation email stating it should arrive at 9-19.   Seems like all should be good, right?  Order site said 9-19, I've got a confirmation email saying 9-19, done and done.
    Then I check the website, and suddenly it changed to 10-14?!?!?!?  I feel like this was a bait and switch.  I was able to pickup an iphone5 in a local store on launch day, and would not have locked myself into a preorder through Verizon if I had known this would happen!
    So, that leads back to the original questions.  Lets assume I walk into a Verizon store on 9-19, and there is an available iphone6 plus just sitting there, can I either get that phone as fulfillment of my pre-order.  Or, cancel my pre-order and buy that phone right then and there?
    JJK
    PS:  It seems there are many people you misled this way.  For every person who takes the time to post on this site, there are going to be many many more who are silently ****** off.

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    dymonds88 wrote:
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