I pre ordered a albumn but doesnt download into itunes

i pre ordered the new album from kid cudi from itunes store. it says i have them availble but doesnt download at all!

HAs the album been released yet?

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I purchased "Man of Steel" in a pre-order. I tried to download it today but it said "Insufficient credit." What is that supposed to mean?

I purchased Man of Steel in a pre-order and I tried to download it today but it said "Insufficient Credit". What is that supposed to mean?

Thanks for THAT tip: iTunes acct. history DOES show my (few) Mac app purchases, buried in with my MANY iPhone and iPad apps! So I CAN prove I bought it (7 months ago, not 6), but you wouldn't know it from the App Store app on my Mac! But that does leave a few other ?'s hanging: like how could I download it again, or check for updates (as I said, the version installed has the "update" button greyed out! Ancestry.com (who sells it online and support it for other buyers said update info for App Store purchasers comes through the App Store.
I may just be out of luck with this because after 7 months of ownership, they (Ancestry) just replaced FTM with a new version (Family Tree Maker for Mac2) that is NOT an upgrade (though prior owners get $4.00 off on a $52.00 purchase!!). I'll probably just plump for that....direct from Ancestry.com...and give up on the Mac App Store, because the new version reportedly has major enhancements in sync-ing your family history record between your computer and the cloud program available online. Genealogy software, like everything else is migrating to the cloud, but one really does need a resident program on their device because you're often collecting data "in the field" in libraries, historical archives, cemeteries, etc. where you really can't get online in many cases. Fortunately, more and more of the source data is coming online, so more and more can be done from home!

HT201272 I pre-ordered an album, but only 2 of the songs from that album are showing up to download. What do I need to do to get the rest of the album that I already bought?

Not sure what is going on here. I pre-ordered an album. One of the songs was available for instant download so I have that in my library now. I received an email saying that the rest of the album is available for download. When I go into my purchased songs as instructed, it only shows 2 other songs from that album. Not sure what I need to do.

Hi libby2350,
Welcome to the Support Communities!
Depending on your settings, the songs may already have been downloaded to your iTunes library.
The article below will explain how the Pre-orders process works.
If you still cannot find this music on your computer, the iTunes Store Support team will be happy to help you with your order.
iTunes Store: About Pre-orders
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloadsto begin downloading your pre-order.
I hope this information helps ...
Have a great day!
- Judy

I pre-ordered an album, but its not showing up in my purchase history but it says I have it in my acount info. Thanks in advanced.

I pre-ordered George Ezra's new album (the dulxe version), but and it says I have it in my accout info but it wont download.

Hi GroveMaster,
The article below explains how the pre-order process works. If the item does not automatically downlowd to your iTunes Music library, and you are unable to download the purchased content, I've included a link to contact the iTunes Store Support team as well.
iTunes Store: About pre-orders - Apple Support
http://support.apple.com/en-us/HT202723
You can pre-order music and movies from the iTunes Store prior to their public release date. Pre-ordered items will download when they become available.
If an item isn't yet available, you may be able to pre-order it and download it when it becomes available. Items available for pre-order will have an orange pre-order button that displays the pre-order price. Most pre-orders will show an expected release date near or below the pre-order button. When the pre-order item becomes available, your account will be billed for the pre-order, and the item will appear in the Purchased section of your account. If there is a billing issue that prevents us from billing your account when the item is released, you'll receive an email notifying you that the item is available. You need to click the link within the email, using a computer and the latest version of iTunes, to fulfill the pre-order. You may also receive one or more emails if the status of your pre-order changes.
Some pre-orders include songs that are available for download immediately. When you pre-order, you will be charged only for these songs and you will receive them immediately.To pre-order an item
Click or tap the Pre-order button.
Click or tap Pre-order on the confirmation dialog.
When you've successfully completed a pre-order, a thank-you page will appear.
Download a pre-ordered item
When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.
If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.
To view, cancel, or see the expected release dates for your pending pre-orders
Choose Store > View My Apple ID and click Manage Pre-Orders, which is located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
From the Manage Pre-Orders screen, click the Cancel button to the right of the pre-order you want to cancel. You'll be asked to confirm your pre-order cancellation.
Note: You can't manage pre-orders on iPhone, iPod touch, or iPad.
Last Modified: Nov 8, 2014
Download past purchases - Apple Support
http://support.apple.com/en-us/HT2519
iTunes Store - Contact Us - Apple Support
Have a great day!
- Judy

HT5714 I pre-ordered ARTPOP on Saturday and today it says Purchased. I used my iphone to pre-order it. But it still says Purchased. Is there anything I can do, instead of having to go on a computer? Please Help!

I pre-ordered ARTPOP on Saturday and today it says Purchased. I used my iphone to pre-order it. But it still says Purchased. Is there anything I can do, instead of having to go on a computer? Please Help! And is it going to charge me again?

Glad I'm not alone. I preorded it on my computer...

I pre ordered a album but it doesn't appear in my music library but when i go into itunes it says "purchased", help please

i pre ordered a album but it doesn't appear in my music library but when i go into itunes it says "purchased", help please

HAs the album been released yet?

HT1386 I have an app called ipieta which was originally downloaded onto an ipod. I gave the ipod to someone else, but now that I've had the iphone I can not get the audio even though it is downloaded into itunes music like it said to do. It won't work.

I have an app called ipieta which was originally downloaded onto an ipod. I gave the ipod to someone else, but now that I've had the iphone I can not get the audio even though it is downloaded into itunes music like it said to do. It won't work. I've tried more than several times to get help but nothing helps. Do I need to deauthorize the ipod or perhaps erase all the downloaded ipieta stuff and start over?
Thanks for any suggestions

Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch.

Videos are coverted but wont go into itunes

i downloaded some movies and converted them using videora ipod converter. then it said it couldn't put my videos in andd i had to do it manually by opening up the file in the add file to library thing, aand the movie would be there but when i would try and open the movie file nothing would happen. what did i do wrong?

Hey there aussieboss123,
It sounds like you are wanting to download an album that you pre ordered, not all the songs are downloading. First, use this section of the following article to see if the tracks download:
Download a pre-ordered item
When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.
If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
If it does not, I would use the following article to report a problem with the purchase to the iTunes Store support directly:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Cheers,
Sterling

Is there a way you can simply drop singles from downloads into itunes without disrupting layout

Is there a way you can simply drop singles from downloads into itunes without disrupting layout, so you can say put some recently downloaded singles off the net into your own various folder without messing up the whole neatness of all the other album covers by adding fifty plus single covers...
ie. I just dropped a Naughty boy La la la single into my perfect looking iTune library and it does this...
Adds it as an album cover with no pic, and even if I add a pic, it isn't an album anyways!
I realise I can probably create and rename every single downloaded single to exactly the same info etc, but this is sooooooooo long winded!
Please help! everything else works perfect apart from this!

Hi Connor2525,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Apple - iTunes - Inside iTunes - Customizing Your Album Artwork In iTunes
http://www.apple.com/itunes/inside-itunes/2010/08/customizing-your-album-artwork -in-itunes.html
Cheers,
Judy

How to delete music file that is not downloaded into iTunes?

Im having a problem deleting a file I asked to open a music file, with itunes.
I was on a site called mp3skulls trying to listen and possibly download a file. I accidently requested it to be opened with itunes and as it did open with itunes and played. I can't simply delete it. It's not downloaded into my mac nor is it downloaded into itunes. It seems like it is being streamed from the site onto my itunes. I tried to find a delete option but there isn't one and i tried just dragging it to my trash can but it is still there playing.
there is a symbol right in front of the name that looks like this ((.)) (there's a dot in the middle) if that helps anything.
I just need to know how to delete this file cause i do not want to keep it.
Thank you!

If it is a system file and even if the file is corrupted, it cannot be deleted.
Try reinstalling phone software using Nokia suite if the phone supports Nokia suite and an USB port.
-------------------If this post helped you, click on accept as solution.------------------
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How can I import mpeg files downloaded into itunes?

How can I import mpeg song files downloaded into itunes?

Where are your MPEG stored?
I have hundreds of old MPEGs stored in my nexternal drive, but unfortunatly i was not able import them into iMovie. I did the following trick: I created a new set of a folder and subfolder and called it "Virtual_CAM/DCIM" and saved it on my desktop. Then went to Disk Utilities>File Menue>New>Disk Image from Folder. Then selected the folder on my desktop and clicked enter. I moved the .dmg file to my external (or just keep it on your desktop). I clicked on the .dmg file. It shoud be visible on the Finder. Open your Imovie and import as you do from your camera.

Why are some of my songs that i have downloaded into itunes not showing in the cloud?

why are some of my songs that i have downloaded into itunes not showing

If you have content eligible for icloud then you can stream it directly. Of course any local content requires your computer on and running iTunes to be able to see your library.

How to brighten movies downloaded into itunes?

how to brighten movies downloaded into itunes?

Turn up the monitor brightness.
If these are not iTunes Store movies you could try viewing them in a player such as VLC which I believe offers video adjustment features in one of the many options.

I have an ipod classic 160 GB, and itunes 11.0.1. Itunes won't sync when I try to sync several cds I've downloaded into itunes. If I try to sync the same cds one at a time, it works. What's happening? What's the fix?

I have a sync problem when trying to sync multiple cd's I've downloaded into itunes, at the same time. I have an ipod classic 160 GB, and use itunes 11.0.1. If I delete the songs from itunes, reload the same discs one at a time, and sync after each individual cd, all goes well. What's going on and what's the fix?

Thanks for your help Jim
I found some info in other threads and read that some people had re-downloaded, re-installed and were now working OK. Unfortunately some others went through that pain and still had the issue.
I found a reference to deleting the file 'iTunes Library.itl' and copying back the previous version of that file.
I tried this and when I fired up iTunes I noticed there was a window pop up saying iTunes was updating the database to version 11. I then re-imported the CD and now the songs are there in iTunes, the artwork is there and song titles etc. The songs play and everything appears normal again.
It would appear that my issue was the database was not correctly upgraded correctly durting the original upgrade, this theory is to some extent supported by the fact some people have had success re-installing version 11. This also suggests the upgrade process may be a little flaky.
Anyway thank you to the person suggesting downgrading the 'iTunes Library.itl' file, sorry I did not take a note of your name.

I am trying to synch some music i downloaded into itunes into my ipod, and i am getting a message that my ipod is not recognized. What do i do. This is the same ipod i have been using in the past.

i am trying to synch some music i downloaded into itunes into my ipod and i am getting a message that the system does not recognize my ipod.   this is the same ipod that i have used in the past with the same computer and itunes. don't know how to proceed to download the new music into my ipod.

Hey csumner1,
Thanks for the question. I understand you are receiving a "Not enough free space" alert when attempting to sync your new iPhone 4s. The following article may help to resolve your issue:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
Resolution
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
1. Turn off the music or photo sync option in iTunes for the device.
2. Click Apply to sync the changes to the device.
3. Turn the music and photo sync options for the device on again.
4. Click Apply again to try to sync the device to iTunes.
          - If the 'Not enough free space' alert appears, continue to step 5.
5. Turn off the automatic syncing functions for the iOS device. To do this:
          - Select the iOS device from the iTunes window and click the Summary tab.
          - Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
          - Click Apply to sync the changes to the device.
          - Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
6. Restore using iTunes.
Thanks,
Matt M.

I pre ordered a albumn but doesnt download into itunes

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