I pre-ordered a movie and in my e-mail I have my receipt, however, I cant figure out how to get the movie on my touch. Can someone tell me how do I do this please?

I can't figure out how to download a pre-ordered movie from iTunes. I have the receipt but don't know how to get the movie on my touch. Can anyone help me please?

I ment format as PDF or DOC, I actually figured it out just messing around. An yes I ment email. Thank you so much for replying to my confusion.

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Most of the time I get The Connection Was Reset. Can someone tell me why this happens?

When I click on Firefox or when browsing or going from one site to the other I get "The connection was reset" then have to click on Try Again.
Can someone tell me why this is happening?
Thank you.
THE CONNECTION WAS RESET again this morning. I even get this message when I click on the Firefox Icon to get on the net. When for example I download something then it returns me to their site I get The Connection Was Reset. When I uninstall a program and it sends to to their site in order to answer as to why I am uninstalling their program then I get The Connection Was Reset.
Every time this happens I have to click on Try Again and find this to be annoying.
This does not happen once or twice a week, it happen ALL THE TIME.
This morning I went to Safe Mode and followed the instructions on INTERRUPTED OR RESET CONNECTION which tells us what to do but this did not work either.
Would be great if someone was able to let me know what to do in order to prevent this message appearing all the time.

Do not know how to delete this reply. I replied instead of editing my question. I have edited the above now.

I have just changed my ISP and they have informed me that i have to change the IP address on my time capsule. Please can someone tell me how todo this? Thanks

I have just changed my ISP and they have informed me that i have to change the IP address on my time capsule. Please can someone tell me how todo this? Thanks

This should really be unnecessary but anyway..
If you mean the internal IP of the TC, the it can be changed by changing the dhcp settings.. which is weird.
It looks a bit different in the v6 utility but is easy to do..
See the DHCP beginning address is split into sections.. change the front section from 10.0 to 192.168
Then update the TC.. then you will need to change everything on the network as the IP will need to change.. I recommend you simply turn everything off and then on again in correct order.. modem.. TC.. clients. 2min gap.

My MAC did a software update tonight and now my mail wont load, it is teeling me I need to update my mail software, can someone tell me how to do this please?e

My mac updated softwar tonight and now I have no mal, can someone tell me how to udate my mail sofware please ?

I assume you're talking about Security Update 2012-004 for Snow Leopard? Have you by any changed moved your Mail application out of the Applications folder? This will cause updates to fail to work - Apple's included applications should always be left where Apple installed them.
If this is the case, move it back, then downlad the update from Security Update 2012-004 (Snow Leopard) and run it again.

HT1766 i have moved from an iphone 4 to iphone 5 and have done a back up of my iphone 4 and restored this back up to the iphone 5 but the apps do not appear to have come across, have I done something wrong? Please can someone tell me how to move my apps

i have moved from an iphone 4 to iphone 5 and have done a back up of my iphone 4 and restored this back up to the iphone 5, but the apps do not appear to have come across. Have I done something wrong? Please can someone tell me how to move my apps across?

After you Restore from backup, sync the iPhone.

After a reinstall of Mac OSX 10.6.8 on my iMac, several directories were "locked" and unavailable. Can someone tell me how to unlock my Downloads, Google Plus, Dropbox and movies? Thanks!

After a reinstall of Mac OSX 10.6.8 on my iMac, several directories were "locked" and unavailable to me. Can someone tell me how to unlock my Downloads, Google Drive, Dropbox and movies?
Thanks for your help!

Try to change the permission, take a look at this link, http://support.apple.com/kb/ht2963
Also this link, http://osxdaily.com/2011/02/21/change-file-permissions-mac/

Please help, i used to have various colors to select from when selecting FILL in Keynote such as red, now I only have a few pastel colors. I cannot seem to fix this problem to get the original colors back. Can someone please advise what I need to do.

Please help, i used to have various colors to select from when selecting FILL in Keynote such as red, now I only have a few pastel colors. I cannot seem to fix this problem to get the original colors back. Can someone please advise what I need to do.

i have on my ipad2 and re-download it - but I can't afford to loose the presentation that I currently have ....??
Are you using Keynote on an iPad?
If so you posted in the wrong forum, this is the Keynote Mac discussion and it is a different application. I dont know how the iPad works at all, so I cant help you, post in the Keynote iOS discussion.
If you are using a Mac, the colours palette is accesed by clicking on the colour well (arrowed) and then selecting a colour chip or changing the color in the colour wheel.

I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?

I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?

You can connect the iPad to your Mac's iTunes and do File > Devices > Transfer Purchases, that should copy it over to the Movies part of your library.
Depending upon what country that you are in, and whether the film studio allows it, you might also be able to re-download it on your Mac via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page.

I have two apple ids and want to merge them. can someone tell me how to do this

I have two apple ids and want to merge them. Can someone tell me how to do this. What I am trying to do is sync my apps from my computer to my ipad, but can't seem to be able to access one of my apple ids.
Thank You

App Store: Downloading Older Versions of Apps
http://tinyurl.com/meqxplg
App Store: Install the latest compatible version of an app
http://support.apple.com/kb/ht5919
Apple’s iOS App Store now offers ‘last compatible’ versions of apps for older devices
http://appleinsider.com/articles/13/09/17/apples-ios-app-store-now-offers-last-c ompatible-versions-of-apps-for-older-devices
 Cheers, Tom

HT5085 Hi there, i'm new to the iPHONE community and please can someone tell me how to backup my phone to iCLOUD. How do i connect with wi-fi. Must i buy a wi-fi connetion or what.Thank you kind regards

Hi there, i'm new to the iPHONE community and please can someone tell me how to backup my phone to iCLOUD. How do i connect with wi-fi. Must i buy a wi-fi connetion or what.Thank you kind regards

Do you have a wi-fi network in your home ? If you do then you should be able to connect your phone to it via Settings > Wi-Fi on your phone - that should show any networks that are available, and tapping on the network that you want to use (and typing in its password if it's password protected) should connect the phone to it. If you don't have a wi-fi network then yes, you will need wifi router in your home, which is connected to the internet (e.g. via your phone line) to be able to back up your phone to iCloud.
Connecting to wifi : http://support.apple.com/kb/HT5569 (the screenshots on that page are from iOS 7, but they should be similar on iOS 6)
iCloud backup and storage overview : http://support.apple.com/kb/PH12519
You can also backup your phone to your computer's iTunes : http://support.apple.com/kb/HT1766

I deleted my back up files from my external hard drive and my trash won't empty. I get an error code -22. Can anyone tell me how to fix this?

I deleted my back up files from my external hard drive and my trash won't empty. I get an error code -22. Can anyone tell me how to fix this?

JLCruz wrote:
I deleted my back up files from my external hard drive ...
If this is related to Time Machine Backups...
See here > Should I delete old backups? If so, How?
From Here > http://pondini.org/TM/FAQ.html
If the TRASH still won’t Empty...
See Here > http://pondini.org/TM/E6.html

HT4623 Help! After doing the IOS 7.1.1 update my iPad 4 just shows a iTunes icon and a cable with an arrow. It won't turn on. Can someone tell me how to fix this?

After doing the IOS 7.1.1 update on my iPad 4 the screen just shows the iTunes icon and a cable with an arrow. I can't get the device to open. Can someone help me with this issue? Thanks!!

Yes. The phone will be back to default settings.
Once the phone is up and running you can try and restore your backup again.
http://support.apple.com/kb/ht1414

Contact from my phone book just disappeared.dont know how ..and it happen second time in 1 month time. Apple customer service in India is crap... Sorry to say but 700 contacts got disappeared.can someone tell me how to get this contacts back on my phone.p

contact from my phone book just disappeared.dont know how ..and it happen second time in 1 month time. Apple customer service in India is crap... Sorry to say but 700 contacts got disappeared.can someone tell me how to get this contacts back on my phone.plz

the same problem happened to me also, i felt that while playing hay day, if some calls came in between and if i answered the call, the setting of all the icloud items turns off. (i have backup of all the items on icloud), after deleting the account and making settings of mail, contact, calander etc on on mode and after rebooting the phone, it again download from icloud server. but it is just a headache. do not know how to handle this.

When I use email through firefox, the reply cursor appears at the bottom of the sender's message instead of the top. I hate this! Please can someone tell me how to change it back?

Since upgrading to 4.0, my email settings have been changed so that the reply cursor appears at the bottom of the sender's message instead of the top. I hate this change - please can someone tell me how to change it back?

This is a carrier feature.
Contact your carrier

I bought my little brother an iPod touch 2nd generation for Xmas so we could text since we love states away but it won't verify and complete updating so I can download the texting apps required by iOS 4 or later can someone tell me how to update it please

I bought my little brother an iPod touch 2nd generation for Xmas so we could text since we love states away but it won't verify and complete updating so I can download the texting apps required by iOS 4 or later can someone tell me how to update it please

What exactly happens when you try to update the iPod? What does the error message say?
Also, are you sure yo have a 2G iPod?
See:
Identifying iPod models
I ask since a 1G can only go to iOS 2.x via iTunes and highest is 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

I pre-ordered a movie and in my e-mail I have my receipt, however, I cant figure out how to get the movie on my touch. Can someone tell me how do I do this please?

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