I pre ordered a movie on iPad but I don't know how to download it?

I pre-ordered a movie on iTunes and when It came out I got an email with a link saying to download it but when I click on it it just goes to iTunes I don't know what to do from there help me please?.

Hello Alyssa420,
It sounds like you are trying to download your pre ordered album but are unable to download it. I would reach out to our iTunes store support by reporting a problem with the purchase with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Take care,
Sterling

Similar Messages

Maybe you are looking for

  • Problem with iTunes and external drive

    I moved my files to an external hard drive months ago but apparently forgot to uncheck the auto synch button.  It seems that I just managed to copy them all back to my computer hard drive where I now only have 6gb.  Since I originally moved the files

  • Adobe acrobat 9.0 standard

    I just got a new laptop with Windows 8.1 and have been using Acrobat 9.0 standard for a very long time.  Found out from Adobe Chat that 9.0 standard is not available as an online download and that the CD must be used.  Could not find the CD for 9.0 b

  • Laser Jet 1536dnf MFP says memory low and will not print

    Laser Jet 1536dnf MFP says memory low and will not print. Have tried hard disconnect and restart. Error persists.

  • Function Module output display

    HI Frnds,      When I am calling the function module and displaying the output the column name is displayed as field name but my requirement is to diplay the field description of that field how to do it tell me Thanks in advance Y.Ravikumar

  • Thx Apple for the ARD 3.5.2 fixes

    It would seem that many fixes have been made in ARD 3.5.2. Reports especially are back to working, so big thanks to ARD code writers @ Apple. We use ARD everyday to admin our videio/audio (17 workstations) post production facility. Steve Hallquist Se