I pre-ordered an album and it wouldn't download so i need to know how to get a refund

i pre-ordered an album and tried to down load after the release date. it wouldn't down load and i wasn't able to get a refund. please advise.

Hello techmo200,
Follow the steps outlined in this article to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

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I bought albums and songs on itunes with my computer. i dont know how to get that music on my iphone now. how?

how do iget the music on my iphone that ibought with itunes on my computer.

Depending upon what country that you are in then you might be able to redownload it directly on your phone via the Purchased tab in the iTunes Store app on it.
Or connect the phone to your computer and select it on the left-hand sidebar of your computer's iTunes (option-command-S on a Mac, control-S on a PC, enables/disables the sidebar), and then on the right-hand side of the iTunes screen select the Music tab and use that to select and sync the music to your phone.
If you haven't synced the phone to that computer before : https://discussions.apple.com/docs/DOC-3141.

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store

Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203

I pre-ordered an album and it says it was purchased in my itunes but it hasn't downloaded yet and I never got an email giving me a link to download it. Is there a way to get the link resent in an email?

I pre-ordered an album and it says it was purchased in my itunes but it hasn't downloaded yet and I never got an email giving me a link to download it. Is there a way to get the link resent in an email?

Hello KailaRy
Check in your iTunes folder on your computer to find the files. If they are there, then drag on top of iTunes to import them in. If they are not there, then report the issue to the iTunes Store.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

I cannot find a store menu when I am on the "Store" screen on my mobile device. I pre-ordered an album and this menu is not anywhere. Is there even a menu on the mobile version? If so, where do I find it?

I cannot find a store menu when I am on the "Store" screen on my mobile device. I pre-ordered an album and this menu is not anywhere. Is there even a menu on the mobile version? If so, where do I find it?

Seems that you can no longer hide them on your phone. Try doing so in iTunes: http://support.apple.com/kb/HT4919.

I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!

I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!

If you are in a country where music can be redownloaded then it should show in the Purchased tab in the iTunes store app on your phone, and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. If it doesn't show there then does the Store > Check For Available Downloads menu option on your computer's iTunes find it ?

I pre ordered a album and it says purchased but will not download

I pre ordered a album and it says purchased and has been released but will not download

Hey Sspafford!
I have an article here that can help you with this issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I just need to know how you get an iTunes library off the original hard drive of a mac and onto an external hard drive and still have it work normally?

I just need to know how you get an iTunes library off the original hard drive of an imac and onto an external hard drive and still have it work as it normally would?

http://support.apple.com/kb/HT1449

Need to know how to get my apple account to sync up with a new email on my phone and delete the old one in a step by step process??

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After you change the account settings as I described below hold your finger on any app until they all wriggle, then tap the "-" on each purchased with her Apple ID. Press the HOME button when done. Then go to the App Store and buy or download the apps you want.

Hi, just need to know how to get my music, video, pictures and apps form my iPhone to my new laptop as the old computer, which I used before was stolen. I only have my phone left and if I try to conect it to my new laptop it's trying to delete everything.

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I have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.

I had purchased an audio book from itunes on my iPad and when I synced my iPad with my computer, my audiobook disappeared. I have already purchased this audiobook, so now I just need to know how to get it back because it is not on iPad anymore.

I had purchased an audio book from itunes on my iPad and when I synced my iPad with my computer, my audiobook disappeared. I have already purchased this audiobook, so now I just need to know how to get it back because it is not on iPad anymore. I don't think the audiobook was backed up to icloud but I have the receipt to prove I purchased it. Is there anyway I can get it back?

"If I purchase an audio book in iTunes on my iPad why can't I listen to it on my Mac? "
You can. Why do you think you cannot?
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You can then listen to it on your computer.

At the top of my homepage, I'm getting a message "Downloading the latest applications", but the circle to the left keeps spinning, and no applications are downloaded. I don't know how to stop this, tried right and left clicking on the bar. This occurs

At the top of my homepage, I'm getting a message "Downloading the latest applications", but the circle to the left keeps spinning, and no applications are downloaded. I don't know how to stop this, tried right and left clicking on the bar. This occurs every time I open Firefox. How can I stop or disable this?
== This happened ==
Every time Firefox opened
== Several weeks ago.

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the ''updates'' and ''updates\0'' folder:
Vista/Windows7:
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\ (updates)
C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\ (updates)
%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates\

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actually I found the solution :
http://www.igeneration.fr/itunes/astuce-votre-historique-d-achats-itunes-12056
it's in french, but the images and google translate will be enough
hope that helps for the others having the same kinda problem

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Thank you Carolyn, How helpless you can feel without this App!
Going into the App Store as you suggest, I see 'thee updates available", the first says, 'X RESTART', the second says, 'Garage Band, an error has occurred" (in red), and the third 'Memory Clean, UPDATE'.
Am I correct in thinking that OSX is the problem, because it is waiting for a restart?
Kind regards,
Cy

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You have 14 days to request a charge be reversed on an iTunes account. Contact iTunes directly through their website https://expresslane.apple.com/ to request the refund.

I pre-ordered an album and it wouldn't download so i need to know how to get a refund

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