I pre ordered an album from iTunes it's now out but it hasn't downloaded what do I do
I pre ordered an album from iTunes it's now out but it hasn't downloaded what do I do
What does this have to do with iPhone hardware?
If there are issues with iTunes purchases, contact iTunes customer support.
Similar Messages
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Hi. I pre ordered an album from iTunes using my iPhone 4S. Once released I received an email with a download link. I followed the link from the email which took me to iTunes Store. There I found the album & all tracks shown as purchased but with no apparent way of downloading. When I check for items to download, it isn't there. When I check purchased items purchased, it isn't there either. It only appears when I tap the album cover from the front page & then only as purchased.
Hello 28mexiworth
Check your Music app to see if it already downloaded. You can also check iTunes on your computer to Check for a available downloads. If you are still not able to get it, then report the issue to iTunes.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I Just pre orders an album on iTunes. And I've read all the websites including yours that says go to iTunes and click view my appleID then click on manage my preorders.but my iPad 3 is not giving me that option,and I do not want the album anymore.waht do I do?
Thank youI think that you can only do it from your computer's iTunes
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i recently bought an album from itunes on my i pad but then i had to update my i pad so after every thing was done i try to redownload the album and icouldnt so what do i have to do to get that album back
Click here for information.
(33996) -
brought a album from iTunes and one song starts but then skips how do i re download that song or album
Right click the song, scroll down to delete, then go to the iTunes store and download it again.
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from the "download recent purchases" on itunes i can seem to be able to access movies, only music, apps and tv series… how can i re download a movie from itunes store that i bought but it crashed while downloading?
If it never finished downloading then, Store>Check for Available Downloads
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I pre ordered an album, it says I purchased it and it's still not downloading
I recently pre ordered an album, it says I purchased it but still won't download, I don't know why this is happening and it's aggravating. Somebody please help me
When you pre order an album you don't get the album until it's released to the masses. Look at the album and iTunes it should say when you can download the album with it's release. I hate giving bad news but at least nothings wrong with your account
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I recently have downloaded a few new albums from iTunes. However, after I have listened to them, I realize there are some "blank spots" in the recordings... not sure why. Can I "re-download" the album/music again with paying again?
Thanks!The advice you provided me helped download songs from the album that failed to download the first time. However, there are songs that I originally downloaded that have blank spots in the song... How can I re-download songs that have already been downloaded so they are "clean" .. i.e. the play straight through without blank spots in them. Can I do this without re-paying?
Thank You -
I pre-ordered a album off iTunes and now it won't download
I preordered a album and now it won't download it says it's purchased but won't download?
Hello there, Courtney.
Preorders can sometimes be tricky. The following Knowledge Base article goes over one way of getting to your purchased content:
iTunes Store: About Pre-orders
http://support.apple.com/kb/ht5714
Particularly:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
That "Alternatively" step usually does the trick for most folks, but if your issue persists, you can try the steps in this article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i pre ordered indicud by kid cudi and it wont show up in my purchased however when clicking on the album it says that i purchased it
Hi lexus124,
If you are having download issues with a pre-order, you may find the following article helpful:
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Regards,
- Brenden -
How can I file a complaint for Itunes charging me extra for pre-order when I already payed for it?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Is there a fix for: "download error, tap to try again" for downloading music from iTunes onto iPad?
Thanks.
LuvThere are several threads about the 0xFFFE7958 error. So far there is no answer for the problem. I have contacted iTunes support twice about the problem and other than "we will get back to you..." I have received no support. The best part is that they charged me for this. How about a refund or something?
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Hey! I just pre-ordered an album from itunes on my macbook. They realese one song at time, how do i get the songs on mye iphone too whitout having to ´´drag´ them over to my phone everytime?
Just went ahead and tried it and I got the single now and the album is now preordered.
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Do I get the single when I pre-order an album?
I've pre-ordered Random Access Memories by Daft Punk, but I notice that the single isn't available for download from the album. Every other time I've pre-ordered an album off iTunes it's given me the single to download first. This isn't an option it seems, I can only get Get Lucky from the single version, and I'm not wild about paying for it twice. Anyone know why it's like this or will it become available soon? Thanks!
If a track is released from the EP before the actual EP is released then you will be charged the tracks's full price i.e. 1.29 - when the actual EP is released you will be charged 2.70 (3.99 minus the 1.29). If 2 tracks are released before the EP you will be charged 1.29 for each of the two tracks, then 1.41 for the EP
To view your account's purchase history : See your purchase history in the iTunes Store -
Tried to pre-order an album but not working. Please help!!!
I tried to pre-order an album. It was one that came with a song that downloaded immedietly. I clicked pre-order and it said some error and to try again. I went to and realized I was charged for that one song that you can get first. So i thought it went ahead and pre-ordered the album anyway. I looked in my purchased history and saw nothing about the album or that one song, so it charged me for nothing! Any ideas how i can fix this?
Message was edited by: Twilight♥DorkI couldn't find an answer so i just emailed iTunes support and they fixed it for me. Thanks anyway!!!!
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