I pre ordered annie mac presents 2013 and it just says purchased and won't let me down load it. It's not in my recently purchased either
I ore ordered an album but it won't let me download it, it just says purcchased :/ tried looking in my recently purchased but its not there either
Hello Alyssa420,
It sounds like you are trying to download your pre ordered album but are unable to download it. I would reach out to our iTunes store support by reporting a problem with the purchase with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Take care,
Sterling
Similar Messages
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i have a Mac book operating on Version 10.5.8 this won't let me down load version 10.7 itunes. Is it possible possible to down load a new operating systen to my Mac it has a 2.4 GHz Intel Core 2 Duo processor & 2 GB 667 MHz DDR2 2SDRAM of Memory.
Hi Andy, yes it's a paid Upgrade...
First you need to research all the problems people are having with the higher OSX versions, & make sure you have a bootable clone of what you have just in case.
then you must get 10.6 if they still have it, install it & update to 10.6.8 so you have the App Store to buy & download the huge 10.8 Installer.
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 4GB at least, more if you can afford it)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57 -
i downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?
Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
Got a new iMac 27" for Christmas (well a little after) and tried using Migration Assistant to transfer some files. I can't get past a window on the PC that pops up indicating Quit Other Programs Before you can transfer your information, the following programs must be shutdown: Windows Mail Close these programs and run Migration Assistant again. If these programs do not appear to be running, restart your computer and try again.
I've rebooted. I've searched Task Manager - Applications, Processes and Services and there are no references to WMail. I don't or haven't knowingly used Windows Mail and Outlook isn't even installed on my PC. Does anybody know how to get around this without using external drives, USB flashdrives, etc.Lots of fun.... The superdrive in my Macbook seems to have gone off kilter since my install. Now the CD-R won't work regardless of which operating system I use. Normal CD's and DVD's are fine, but any CD-R is taken as a blank disk.
Using an external CD drive solved this problem. -
I am trying ot order an iphoto book on line and the shipping is from Austriala and will not let me ship to the United States how do I change from Austraila so I can send the book to the United States.
Set the print products country in the iPhoto advanced preferences
LN -
What can you do on your end to fix this problem??
Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps. -
I just got the 4s and it wont let me down load itunes
everytime i try to download i tunes 10 5.3 its saya an erorr i just bought and 4s iphone and my itunes is not reconizing it why its telling me to get 10.5 but i having problems downloading
Repair your Apple Software Update
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install -
how do i get these round circles to go away so i can download my songs, i cant download songs
See this Apple support document.
http://support.apple.com/kb/ts1463
You'll notice that the problem is usually associated with a failed/damaged hard drive, meaning you'll likely need to have your iPod serviced if you want to get it working again.
B-rock -
Mac Pro 2013 and Premiere Pro - The performance issue that Adobe don't want us talking about!
In May 2014 I bought a 2013 Mac Pro to help my business with the ever increasing demands video editing was placing on our systems. I was so excited to see how the 12GB of power the AMD D700s would affect my workflow and ability to edit footage seamlessly without delays to the creative process.
However, to my dismay pretty much since starting to work with the system I found that there was an issue with the GPUs, Mac OS and Adobe’s applications. It was first reported by many other users in early 2014 and as yet know one from Adobe has really commented officially on the issue.
Sadly it appears to still be present today and speaking with an Adobe rep confirmed this. Trouble is no one is doing anything about it. My hope is that, if you have watched this video and are experiencing the same issues then please let’s get the comments going, share and like the video and let’s get Adobe, Apple and AMD to pick up this with immediate haste! Thank you.
Below is a video of the problem I have been experiencing. It's a little long but I wanted to give a good account of the problem we are seeing so that someone can help! PLEASE, PLEASE, PLEASE help!
Mac Pro 2013 and Premiere Pro GPU Issue - YouTube
Thank you for your time and I'd love someone to help!Thanks for responding! It's such a pain and I have been chatting to one of Adobe's senior consultants about this and still none the wiser. I have sent my machine off to the retailer as it was still under warranty. Nothing wrong with GPU apparently which is a relief although I kinda wish it had been that as it would have been an easier fix. Adobe told me that working with H.264 is totally possible but if you have a complex sequence with multicam and nested video with effects applied then it will seriously hinder performance. Sadly transcoding to ProRes doesn't seem to help either and they suggested not adding any effects to the nested clips, flattening out the multi cams etc and this has improved things a bit. Sent a sequence to SpeedGrade the other day though and the machine had a fit. FCPX though seems to be working great and has a few advantages over Premiere so I may be making a switch for this type of work until Adobe can sort out this issue. I still feel that the application isn't fully making the most of the GPUs. In fact, I found out that multicam is actually all still on the CPU and that they are trying to implement GPU handling of multicam soon.
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Hi, I pre-ordered miley Cyrus new album and it's saying it purchased but it won't download?!?!
Hi, I pre-ordered miley Cyrus new album and it's saying it purchased but it won't download?!?!
Hello Alyssa420,
It sounds like you are trying to download your pre ordered album but are unable to download it. I would reach out to our iTunes store support by reporting a problem with the purchase with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Take care,
Sterling -
I pre ordered the Marshall Mathers LP2 and it says I purchased it but it won't download and on my laptop it wants me to re buy it
Hello Alyssa420,
It sounds like you are trying to download your pre ordered album but are unable to download it. I would reach out to our iTunes store support by reporting a problem with the purchase with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Take care,
Sterling -
I pre-ordered an iPhone 6 Plus and the delivery date now says October 14th. The point of the pre-order is to get it on release day (or shortly thereafter). Can I go to a Verizon store to pick up my new phone on release day?
I'm not sure that answers the question Candice.
I'm in the same situation. I was up trying to get on the Verizon page at 11:55, kept getting the ECPD error. When finally got through, the Silver Iphone Plus 64 showed arrival of 9-19. At every step of the process, it seemed that I was ordering a phone that would arrive on day1. At no point did it say this was an estimate. At no point did it say it might change. In a big yellow box, it said "9-19". Ordered it, then got confirmation email stating it should arrive at 9-19. Seems like all should be good, right? Order site said 9-19, I've got a confirmation email saying 9-19, done and done.
Then I check the website, and suddenly it changed to 10-14?!?!?!? I feel like this was a bait and switch. I was able to pickup an iphone5 in a local store on launch day, and would not have locked myself into a preorder through Verizon if I had known this would happen!
So, that leads back to the original questions. Lets assume I walk into a Verizon store on 9-19, and there is an available iphone6 plus just sitting there, can I either get that phone as fulfillment of my pre-order. Or, cancel my pre-order and buy that phone right then and there?
JJK
PS: It seems there are many people you misled this way. For every person who takes the time to post on this site, there are going to be many many more who are silently ****** off. -
HT4059 Can someone help??? I pre-ordered a book in Ibooks and now it is stuck in downloading mode
Can someone help??? I pre-ordered a book in Ibooks and now it is stuck in downloading mode
Hello heidi67,
We've an article that can help get the download resumed.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
Cheers,
Allen -
So I pre-ordered Pink CD downloaded it and every song but Blow Me (one last kiss) works I can get about 45 seconds of playback and then next song- How do I recieve my whole song that I paid for?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I've just pre-ordered the album 'YES!' and there are 9 remaining songs. How much would these songs cost??
Jin,
Five tracks are already available, and the Store will immediately charge you $1.29 for each, coming to $6.45.
When the others come available, which will be July 15, you will be charged the remainder. That will be the pre-order album price of $10.99 minus the $6.45 you're paying now, which comes to $4.54.
So the price is $10.99 for the full 14-track album.
(If you live in a place that charges sales tax on online purchases, add it to each number above to get the total.)
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