I pre-ordered the most recent City and Colour album. When i ordered the album the funds were immediately withdrawn but now, when trying to download my pre-order, I am being asked to purchase the album again. How do I not pay for the album twice?

I pre0ordered the most recent City and Colour album. When i ordered the album, the funds were withdrawn immediately. When trying to download the pre-order I am being asked to pay for it again. How do i stop this?

No I haven't, the usual button that says PURCHASE still says PURCHASED. Have you found any solutions? I would greatly appreciate your help with this and I will do the same.

Similar Messages

  • I have already downloaded OS Yosemite (it says so on my Apple About this mac overview) but now I keep getting a message from "install Yosemite" that keeps asking me to install Yosemite again and won't go away.

    What do I do? I have already downloaded OS Yosemite (it says so on my Apple>About this mac>overview) but now I keep getting a message from "install Yosemite" that keeps asking me to install Yosemite again and won't go away.

    I have the same issue. My computer has also slowed down. I hope this isn't a malware. I haven't input my password into it, and dont know what I did to turn this on.
    Hope someone else can give some insight

  • Creative Cloud has been downloaded but is showing a blank sheet and turning wheel when trying to download Photoshop test version ..

    Creative Cloud has been downloaded but is showing a blank sheet and turning wheel when trying to download Photoshop test version ..?? Whats wrong?

    follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

  • "Internet Explorer 6.0 has encountered a problem and must close" when trying to download of Adobe Re

    I've used a long time the Adobe Reader 6.0, but lately it could not open in the browser many pdf files written with the new Acrobat applications. Then I tried to download Adobe Reader 8.1.3 from the Adobe site, understanding that Reader 9 still has some bugs, and I got really stuck...
    It seems that the root of the problem lies in an Active X add-on for IE (gp.ocx , published by Adobe Systems Incorporated).
    After releasing a lot of security limitations on the browser, I've finally got:
    "IE has encountered a problem with an add-on and needs to close".
    The following add-on was running when this problem occurred:
    File: gp.ocx
    Company Name: Adobe Systs. Inc.
    Description: Adobe DLM
    I have verified that this ActX add-on appears as Enabled in the list of IE add-ons, but I could not update it (may be it is old or rough enough to stop IE 6.0 in a XPpro sp 2 environment. An intent to disable it caused another Installation failure. A trial to update it resulted in an announcement that it is not clear where to update it, if any.
    Does anyone have any idea how to solve or at least skirt this problem?
    I shall more than appreciate it very much !!!
    Thanks in advance!

    Thanks for the reply.
    The problem occurs during installation.
    At the first stage, short download installs the GetPlus
    DLM (Download Manager). I can see it installed in
    Settings --> Control Panel --> Add or Remove Programs.
    Then it leaves a shortcut with the Adobe icon in my Desktop
    reading "Resume Adobe Downloads".
    When I press it (shortcut to "C:\Program Files\Internet Explorer\IEXPLORE.EXE" AND ALSO TO "C:\Documents and Settings\All Users\Application Data\NOS\nosget_start_manager_15235.html")
    the real download of the files should begin.
    It just opens the downloading applet and before downloading anything
    I am getting this "Internet Explorer has encountered a problem with the said add-on, and must close... Send notification/Do not send (you know)"

  • Receiving and err=-36 when trying to download a song purchased on itunes, any suggestion on how to finish the download?

    I keep getting an err=-36 error on a few songs from an albumn I just peurchased on itunes.  Any suggestions on how to finish getting the songs?

    Thanks for the response...
    I thought it might be the AV, but it downloaded about 30 tracks without problem, its only the video that was problematic.
    I've tried again tonight and got a security alert that the firewall was blocking it. So I've disabled the firewall and the intrusion prevention, logged out and logged back in, but it still keeps displaying a -3259 error.
    Unfortunately its a work laptop, so I can't disable the AV as a whole because its locked down, but as I say, I've downloaded music videos in the past without this issue.
    I can't get an iTunes Network Diagnostics report as iTunes shuts down everytime I try to run it.

  • TS1424 I am getting a "your account is temporarily unavailable, please try again later" message when trying to download an app?

    When trying to download a new app, I get a "account temporarily unavailable, please try again later" message. Any ideas?

    Welcome to the Apple community.
    There seems to be rather more of this type of issue being reported currently, than there normally is, there may well be a problem with the servers. I would be inclined to wait a while, then try again later.

  • I got a new iphone 6.  When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup.  How do I get the most recent backup onto my new phone?

    I got a new iphone 6.  When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup.  How do I get the most recent backup onto my new phone?

    Hello, Anita.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup.  This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6.  Try going through the steps in the article below.  
    iOS: Unable to restore from backup of a newer device
    I would also check to see the backup dates in iTunes and if the  backup is located on iCloud instead of iTunes.  
    Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
    Cheers, 
    Jason H.  

  • HT1918 apple tv will not allow me to purchase a show.  It tells me to verify my payment information on the computer which I have done several times.  I have installed the most recent update and restarted it.  Any ideas?

    My G2Apple TV will not allow me to purchase a show.  It tells me to verify payment info on my computer which I have done several times.  I have installed the most recent update and restarted.  Any ideas?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How can I get FF to alt+tab to the most recent page and not the oldest as it does in winxp and previous versions od FF?

    Previous versions of FF cycle through pages in the order of most
    recent first as in WinXP when ALT+TAB are pressed but now it seems that the oldest is opened first. I have toggled the item suggested in
    ABOUT:CONFIG but this has no effect. there have been numerous
    suggestions using addons etc. but surely there is a way to reverse
    the order of ALT+TABBING by some other, easier, means.

    You can set the Integer pref <b>browser.link.open_newwindow.override.external</b> to "<i>1</i>" on the <b>about:config</b> page.
    *http://kb.mozillazine.org/about:config
    The browser.link.open_newwindow.override.external pref uses the same values as this pref for JavaScript window.open() calls.
    *http://kb.mozillazine.org/browser.link.open_newwindow.restriction

  • SSRS 2008 R2 is extremely slow. The query runs in less than a second in the dataset designer but if you try to view the report it takes over 10 minutes. I have read this is a bug in SSRS 2008 R2. We installed the most recent patches and service packs.

    SSRS 2008 R2 is extremely slow.  The query runs in less than a second in the dataset designer but if you try to view the report it takes over 10 minutes.  I have read this is a bug in SSRS 2008 R2.  We installed the most recent patches and
    service packs.  Nothing we've done so far has fixed it and I see that I'm not the only person with this problem.  However I don't see any answers either.

    Hi Kim Sharp,
    According to your description that when you view the report it is extremely slow in SSRS 2008 R2 but it is very fast when execute the query in dataset designer, right?
    I have tested on my local environment and can‘t reproduce the issue. Obviously, it is the performance issue, rendering performance can be affected by a combination of factors that include hardware, number of concurrent users accessing reports, the amount
    of data in a report, design of the report, and output format. If you have parameters in your report which contains many values in the list, the bad performance as you mentioned is an known issue on 2008 R2 and already have the hotfix:
    http://support.microsoft.com/kb/2276203
    Any issue after applying the update, I recommend you that submit a feedback at https://connect.microsoft.com/SQLServer/ 
    If you don’t have, you can do some action to improve the performance when designing the report. Because how you create and update reports affects how fast the report renders.
    Actually, the Report Server ExecutionLog2  view contains reports performance data. You could make use of below query to see where the report processing time is being spent:
    After you determine whether the delay time is in data retrieval, report processing, or report rendering:
    use ReportServer
    SELECT TOP 10 ReportPath,parameters,
    TimeDataRetrieval + TimeProcessing + TimeRendering as [total time],
    TimeDataRetrieval, TimeProcessing, TimeRendering,
    ByteCount, [RowCount],Source, AdditionalInfo
    FROM ExecutionLog2
    ORDER BY Timestart DESC
    Use below methods to help troubleshoot issues according to the above query result :
    Troubleshooting Reports: Report Performance
    Besides this, you could also follow these articles for more information about this issue:
    Report Server Catalog Best Practices
    Performance, Snapshots, Caching (Reporting Services)
    Similar thread for your reference:
    SSRS slow
    Any problem, please feel free to ask
    Regards
    Vicky Liu

  • I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone.  I am trying to download apps but it say I need to update to 4.3 but it won't let me update.  I have the most recent itunes. any idea why?

    I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone.  I am trying to download apps but it say I need to update to 4.3 but it won't let me update.  I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated.  Am I just SOL??

    The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
    Identifying iPod models
    To more easily find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Apple Club - filter apps by iOS version.

  • Hello, I would like to download the purchased programm once again. how can I do it?

    Hello, I would like to download the purchased programm once again. how can I do it?
    I can just find the serial number, but there is no download link.
    I bought it 1 year ago, and I didn't save it on my mac.
    Unfortunately, I need to format my mac, therefore I must have the software, what I don't have it any more. etc.
    please, help me.

    Adobe Stores | Online order and payment FAQ's: http://helpx.adobe.com/x-productkb/policy-pricing/stores-online-order-payment-faq.html#mai n_I_need_help_downloading_my_order .
    Thanks
    Nikhil

  • I just updated my software to maverick and my iTunes to the most recent version and i can no longer transfer songs from my iTunes to my iPod

    i just updated my software to maverick and my iTunes to the most recent version and i can no longer transfer songs from my iTunes to my iPod. The tracks stay gray with a stagnant circle beside them in the left column. Any ideas?

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                 
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • HT201272 So I preorered an album from iTunes and now it won't download into my libraray.  It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

    So I preorered an album from iTunes and now it won't download into my libraray.  It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

    If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
    iPhone and iPod touch: Unable to update or restore
    Note that this requires using the sleep/wake button.  If you are not successful then there is nothing else that I know you can do.

  • Ive recently updated my mac to OS X 10.10 and now my CS5 illustrator and photoshop will not open...  I uploaded the most recent Java and they still won't open.  Please help

    Ive recently updated my mac to OS X 10.10 and now my CS5 illustrator and photoshop will not open...  I uploaded the most recent Java and they still won't open.  Please help

    Mac,
    Nothing shows up here?
    https://www.adobe.com/account/my-products-services.html#
    With CS5 you must have registered, hopefully under your present Adobe ID.
    I am afraid the chat and phone support are off until the beginning of January.
    Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
    http://helpx.adobe.com/x-productkb/global/service1.html
    Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
    http://helpx.adobe.com/x-productkb/global/service-c1.html
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Maybe you are looking for

  • Ora-01008 error with bind variable

    Hi, We have a test program which have one bind variable on a column which is varchar2(20), in the test program we've passed a 20 character string to the variable. The program returns error in one of the databases but all others are successful. We've

  • Af:fileDownloadActionListener picks wrong filename for the first time after row selection.

    Hi, I am using Oracle Jdeveloper 11g release 1. In one of my jspx pages i have a table, i can select one of the row and click on a button which invokes fileDownloadActionListener. The code of jspx is as below: <af:commandMenuItem text="#{coregccompli

  • After Effects and Quicktime - a love hate relationship

    Since Apple released QT 7.4 in January and every forum was bogged with users posting their AE error messages, I've been very weary of Quicktime vsoftware. I'm a apple user at home and avoided updating to Quicktime 7.4, but recently realized that at w

  • Report distribution by cost centre

    We would like to know if there are any threads or links that explain how to circulate a cost centre report that only contains values according to the recipients home cost centre.  That is, person A receives his / her respective cost centre data;  per

  • Credit Note for Item Category ERLA

    Hi, We have a scenario wherein a Customer is to be issued a Credit Note for Price Difference. The material has Item Category ERLA. Excise Duties & VAT is also there. Kindly suggest a solution on this. Thanks & Regards, Khushal Agrawal