I pre-purchased an album and now 2 of the songs will not play. I receive an error message saying that my computer is not authorized to play, but when I authorize it, it says it is already authorized. What do I do?

Please help me. I have already read the tips under the support and nothing has worked.

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here  >  Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple  Support  iTunes Store  Contact Us

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    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

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    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
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  • I have downloaded an album and some of the songs where sounds are missing what can I do?

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    Delete the files from iTunes. Go to the iTunes Store. Look to the right side of the iTunes Store window for the Purchased function. You can find all of your past purchases there.

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    I recently downloaded an album and two of the songs on it play until about half way through and then cut out! What is happening and how do i get them back?

    I'd report the problem to the iTunes Store.
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    Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

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    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
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    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. What do i do?

    I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. what do i do?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
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    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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