I preordered a movie a while ago and received an email with the confirmation but now that it is available to everyone i can't seem to download it, it says that i have to purchase it again even though i already payed. HELP MEEEE PLEASE
help
You are sure that you've paid for it, it's been deducted from your payment method e.g. account's balance or credit card ? Pre-orders aren't paid-for when you pre-order them, you are charged when they are released and you download them - at any time up until that point you could cancel the pre-order, so you can't be charged until then.
Similar Messages
-
I have Power Mac G5 1.8 single. I have a problem with ethernet port, before it was working with the internet, but now i shows it is connected even the cable is disconnected. I'm running Leopard 10.5. any help
Reset the PRAM.
http://support.apple.com/kb/HT1379
If that fails, reset the PMU.
Scroll down the following page and click the G5 link for instructions:
http://support.apple.com/kb/ht1939 -
I just purchased Acrobat XI Pro and received I just purchased the subscription for Acrobat XI Pro . I received a email with the instruction to download, it stated that I already had a progam installed. How do I know if I have the new XI pro installed correctely
Thank you for your help. It is corrected.
Sincerely,
Bobbie Pettit, VP Business Development
Environmentally Preferred Specialty Cleaners
Hi-Lite Solutions, LLC
540-450-8375 ex 404
540-450-8379 Fax
540-535-9488 Cell
1285 Brucetown Road
P.O. Box 0399
Clear Brook VA 22624-0399
United States
Cage Code Numbers: 6G8Q5 & 1DCQ7
[email protected]
www.hi-litesolutions.com
www.Facebook.com
P Please print this email only if it's necessary!
This is a confidential communication intended for the named recipient.
Please destroy and notify me if it is misdirected -
A couple of days ago I kept losing connectivity with the internet.By resetting either my modem or Airport Extreme I could regain it for 10-30 min. when I would have to repeat the resetting.Since,with Apple & Apple store support & many hours of contact with them the problem keeps recurring
Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions. -
I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?
I spoke with Apple Support this morning and they believe anything MobileMe related is due to the conversion over to iCloud that's taking place.
As for other email clients, check with your host to see if settings have changed on their end. I use inmotionhosting.com and over the weekend the updated their outgoing requirements so that a password authentication is now needed.
Hope that helps get some on the right path to resolving their issues! -
I bought my iPhone 4s 16gb just a week ago and Im having problems with the frontal camera.. is blurry... anyone has experimented this issue too? please let me know!
Did you put a screen protector on the phone or did you pull the protective film off the phone?
-
hi! i bought my earpods several months ago and something's wrong with the control, i want to replace it with a new pair but i lost my receipt
Image persistance on Apple displays:
http://support.apple.com/kb/HT5455
Apple say this about LCD screen burn in:
http://support.apple.com/kb/HT2807
which includes suggestions for curing that effect.
Alternatively:
How to fix screen burn and/or stuck pixels on an LCD monitor:
JScreenFix
http://www.jscreenfix.com/basic.php -
Hi my iphone 5 is on recovery mode and I connect it with the computer but it's failing to restore the device the message is showing iphone restore failed!!!!!
Hi Bobi1346,
Thank you for visiting Apple Support Communities and for including the error number you are getting.
There's an article for troubleshooting that error.
iOS: Restore errors 4005, 4013, and 4014
Try these steps to resolve the issue:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Learn more about updating OS X.
Learn more about updating Windows.
Restore using another USB cable.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
Take care,
Nubz -
I just bought an iphone 4s. phone service and wifi kept disconnecting and so i restored the phone. i had error code 1645 and 1602. so i stopped the restore. but now my iphone is stuck in the restore screen and is not recognised by itunes or com
i have restarted my com, re-installed itunes and repeatedly tuned on and off my iphone to no avail. please help!!!
-
i recently partition 250gb of my hd and i decided no delete the partition. but now i can't see where the 250gb is. I can only see 750gb of my hard disk
Hi Cedric,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Disk Utility 12.x: Partition a disk
http://support.apple.com/kb/ph5845
I hope this information helps ....
Happy Holidays!
- Judy -
synced my wife's iphone under my acct and it updated software on the phone but now because it synced under my acct she cannnot open certain programs on the phone
I would test with another computer and another cable
if it the device would not be detected by any computer I
would say that it's connector was broken -
i have 4s used one and i been using it since a while ago and i cloud was working fine but when i upgrade it was asking me for the previse user i cloud ? what should i do
Looks like its fixed. I am syncing it now. A lot of the answers are for the new iphone so i had to mess with a bunch of settings as well. My old phone is now an 8 gig ipod. the books app no longer works and that *****.....but better than nothing...
-
It's asking me to pay for Lion again, even though I already did.
I am running OSX Lion on this computer that I'm typing to you from. I paid for it from the app store.
I want to download it again so I can make a bootable copy so I can reformat my drive. When I go to the app store, its asking me to pay 29.99 for it, even though I already did.
I am 110% sure that I am signed into the same apple ID that I used to purcahse it.
I went to the purchased tab, and I saw it there, but it did not have any option to download it. Silly me, clicked the little "x" and now its not showing up in my purchased list.
What do I do?Hi...
You may have inadvertently "hidden" the purchase.
Follow the instructions here > Mac App Store: Hiding and unhiding purchases -
I bought my MacBook Pro with Keynote, Pages, and Numbers all pre-installed. Now, it is saying I must pay $20 again to update it?!
Im not completely upto date with the purchase spec with latest Macpro; Im trying to find out if this is a trial or purchased software. What documentation was given to you to prove this is purchased software?
How old is the machine?
Who did you buy it from - Apple retail store, independant store, used from a private sourse?
Did you ask for these applications to be installed, and who installed them.
without showing your licence key, what text is displayed on the information window;
Keynote > about Keynote
example:
Keynote version 5.0.2
retail licence
abcd-abcd- -
I preorders the 5sos album and it says I have to pay for it even though I already payed for it
I can't download a album I preordered
Look under the Store menu in iTunes for the "Check for available downloads" command and select that. You may find the tracks there to be downloaded. If not, check the Purchases area of the iTunes Store and you may be able to download the tracks there:
http://support.apple.com/kb/ht2519
If you can't find or can't download them there, go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards.
Maybe you are looking for
-
Does anyone know how to creat the Pop Art effects of Warhol in PSE 11 ?
I believe it was PSE 9 or 10 and I took one B&W graphic and applied a plugin or filter and the result was four copies of the graphic in these wild Neon colors all in one frame ... Now I have misplaced the final work and am unable to recreate with PSE
-
How can I get my iPod Touch 5G recognized in iTunes 11.0.2?
I got the iPod Touch 5 recently and I could not wait to put my favorite music in there so i plugged it to my MacBook Pro and for some reason, it doesn't recognize it on iTunes 11.0.2. But it is only recognized in iPhoto. If someone could please help
-
E71 E-Mail Key and Related Mail Problems
Since my E71 was updated to the latest firmware (at a Nokia Service Center) around 6 months ago I have had a number of odd mail problems, which manifest themselves as follows: After an initial boot everything with mail and messaging works fine as exp
-
How to change the size of the image view
I recently upgraded to CS5.1 from CS3. In CS3 there was an icon in the panel on the right side of the screen (I don't know the name of those panels) that had the option of zooming in on the image, and another icon for zooming out. I can't find this c
-
Problems with Mac Pro & ATI Radeon 1900XT
I conect 2 Apple 20"Cinema display to a Mac Pro with ATI Radeon 1900XT, and I only get one of the screens to work. The other indicates with the Led light switching in and out that it won't recognize the video signal. I have restarted the V RAM pressi