I preordered at midnight, 9/20, and I still haven't received my two orders of iphone 5s!! What

I stayed up late to PRE-order a 16gb iphone 5s gold and a 32gb iphone 5s black.  I received an email confirmation that the phone would ship by 9/24.  Today is 9/26 and I still haven't received my phone nor an email with a tracking number.  What gives, Verizon?  Where is my phone?!

They have back ordered most devices. You should have received the following email with some sort of date.

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