I preordered Nba 2015 and I was supposed to get some DLC with the game.

I preordered Nba 2015 and I was supposed to get some DLC with the game. I never got an email with any dlc. How do I go about getting the preoder DLC, now? Any help would be greatly appreciated.

Hello mjfoster77,
Thank you for pre-ordering NBA 2K15 from Best Buy, and thanks for being a My Best Buy Gamers Club Unlocked member. I hope you've been enjoying your game, but I am sorry to hear you didn't receive your bonus.
We do have a process in place for direct support with gamer codes. If you do not receive your codes, you’ll want to send a message to our Gaming-BBY inbox with the following information:
Message Subject: Game Title & Platform
Message Body: Include...
Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
Email address (the one you provided for the code)
One of our gaming specialists will then be able to review your order and determine why you might not have received your pre-order code.
Thanks!
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

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