I preordered the new Mercy Me album and i cant download the music it says i have insuffecient funds when i payed the preorder price what is up with that?

I wanna download the preordered content but it wont let me. i just wanna know how i can do this since i payed the $9.99 for the preorder.

Preordered content is not charged to your account until the content is available for download. If you look at your bank statement and see that it had been charged call apple at 1800MYAPPLE and verify that the funds have been removed and they will unlock the download for you.

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I have a 3rd generation nano ipod and after connecting it to my mac to sync my calendar, it said it no longer would sync the calendar. What's up with that???

I have a 3rd generation nano ipod and after connecting it to my mac to sync my calendar, it said it no longer would sync the calendar. What's up with that???

Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.

I just typed in "top 40 hits in the search column in itunes, and the songs sound completely different! It doesn't even sound like the artist is singing the songs! What's up with that??

I just searched for "top 40 hits on itunes and the songs that came up don't sound remotely like the ones i hear on the radio(not remixes) just the regular song, so what's up with that?

Ramsey66 wrote:
I just searched for "top 40 hits on itunes and the songs that came up don't sound remotely like the ones i hear on the radio(not remixes) just the regular song, so what's up with that?
They aren't the ones you hear on the radio.
They are the same songs remade by some unknown label to make money.

When I try to rent a movie from Apple TV, I'm told it will be 3 hrs. before I can view it. I hit return on the menu button; attempt to Play; then told it will be 5 hrs. before I can view the movie. What's up with that?

When trying to rent a movie from Apple TV, I'm told it will be 3 hrs. before I can view the movie; then told 5 hrs., etc. What's up with that?

Welcome to the Apple Community.
I'm not sure if you are referring to how long it's taking or why it varies.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
If your internet speed varies, the time will be recaculated from time to time.

HT2729 I need a new version of quicktime and i cant download it on my phone

I need the new version and it wont let me upload it and it was working five minutes ago

Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

I recently pre ordered an album and it was released today but it says I have to pay even though I already have

I pre ordered an album maybe a month ago, and it just came out today. They released some of the songs before hand and I have all 5 of those on my phone. But today when the whole album was released it didn't download to my phone. I went and checked the ITunes store and it said i never bought it even though it did. HELP ME!!

Yeah it happened I me too! I thought that I was the only one. I need the 5sos album like now

I upgraded to Mavericks and now the links in my emails appear with down arrow and double cling won't take me to the link. What's up with that?

When I click on the down arrow to the right of the link it shows me the link in a pop-up viewer sort of thing but I can't type in it or click in it. When I double click the link nothing happens. When I click on open in safari nothing happens though it looks like the computer is switching out of mail. I rebooted, I reopened mail... no joy.
Thanks for any help.

Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

HT1351 i have a brand new i-pod classic and need to download my music to it from i-tunes. super complicated to me for some reason

I had an old i-pod classic (30GB, approx 10 yrs old) and it died yesterday. Bought a new i-pod classic yesterday and now i am wanting to transfer everything stored in my i-tunes to this new device. So far it has only transferred a random few of almost 6 GB. Help!

AND yea i afraid to sync my iphone and lose everything ;( i had everything perfect sync ing perfect ical,contacts,mail,apps and now sence new library I dont wana lose everything.....my hole life runs on my fone i need help bad

Nano won't play in the dock when battery is full...what's up with that?

I have an iPod sound dock, it plays my new iPod nano fine, but when it charges the battery completely...even while it is playing a song, the screen will change to the "Charge Complete" screen and the music will stop. So I can only play music when the battery is drained. What's wrong?

Add me to the list of "same problem" I had my 3G Nano for less than a day - docking with JBL Onstage II - and don't recall the problem happening once before the 1.0.2 firmware upgrade. Now it happens somewhat randomly, but with a mean of once every hour our so. To repeat: Nano 3G plays normally with screen dimmed, then "battery charged" screen lights up and playback stops until I hit play again. Does this happen with dock products (i.e. do any of you have non-JBL dock with the same problem)? Jerryii_:) does your car have a JBL / Harmon Kardon docking adapter? If it's just the JBL dock I have 30 days for a no-questions asked exchange or refund.

You are screwed up you can't ask a question until youve downloaded the lastest version I'M ON THE LAST VERSION ******* 5. is slower than 3.6.19 false advertising I get better speed with the old version, what's up with that?

I've already gone through this once but, just so I have my opinion voiced.I have used firefox all the way back to the first firefox and I don't understand why you have to make better when you usually make worse.Didn't you learn anything from vista? worst piece of crap Microsoft has ever made besides ME. I like 3.6.19 better than 5. because it works and it's faster! I can see it with my own two eyes.Then you say your going to discontinue updates after Aug, I know your in competition with other browser's out there but, I like my old version unless you can get rid of the bugs that are in 5.,my problem is it's to slow of a response when I'm responding to questions on forums and I don't like it. It's an aggrevation I don't want so I'VE DECIDED TO GO BACK TO 3.6.19 I LIKE IT BETTER! LET US KNOW WHEN YOU GET 5. FIXED

You should upgrade to Firefox '''3.6.18'''; your post shows '''3.0.19''' which is obsolete and insecure.
Get the installer here: http://www.mozilla.com/firefox/all-older
If your browser is just reporting the wrong version to this web site, then it's a false alarm, but please check for your own safety.

HT1473 iTunes message saying the song names for this cd could not be found online when it's iTunes store, What's up with that?

I just purchased The Very Best Of Eagles CD, Popped it into my drive so excited to own the copy but when I tired to copy it to my Library I get this message saying the song names for this cd could not be found online when it's in the iTunes store, What's up with that? Is there any way to get track information and artwork without Having to manually inter all the info?

iTunes gets track information from Gracenote's database, so iTunes must be able to reach gracenote.com and the CD must have been entered there by some purchaser already (all CD information in Gracenote is provided by we users). If these are common, commercially-distributed CDs, it may be that there is a firewall or privacy filter blocking access to gracenote.com. If these are unusual, independently-released or rare CDs, they just may not be in Gracenote yet. In the case of a custom CD where it's a compilation, Gracenote probably won't be able to identify them (it goes by complete albums, comparing the number and length of the tracks to try and figure out what album it is).
Hope this helps.

I preordered the new kendrick lamar album, and it was released a week early just now, but is not downloading in my itunes

i preordered the new kendrick lamar album, and it was released a week early just now, but is not downloading in my itunes

Figured it out.
1. Click on your name in the top right of the iTunes window
2. Click on Account Info.
3. Enter Passsword
4. At the top, it should say Downloads Available, click on the Download button and you're all set

HAVE BEEN UNABLE TO RETRIEVE MY OLD LIBRARY OF PHOTOS, ALBUMS AND PROJECTS SINCE DOWNLOADING AN APERTURE 3 SOFTWARE UPDATE TWO DAYS AGO. THE NEW LIBRARY ONLY HAS A FEW NEW PHOTOS IN ONE FOLDER PLEASE ADVISE AS HOW TO RETRIEVE OLD APERTURE LIBRARY WITH

HAVE BEEN UNABLE TO RETRIEVE MY OLD LIBRARY OF PHOTOS, ALBUMS AND PROJECTS SINCE DOWNLOADING AN APERTURE 3 SOFTWARE UPDATE TWO DAYS AGO. THE NEW LIBRARY ONLY HAS A FEW NEW PHOTOS IN ONE FOLDER
PLEASE ADVISE AS HOW TO RETRIEVE OLD APERTURE LIBRARY WITH ALL MY PHOTOS, ALBUMS AND PROJECTS

Find the old Aperture library in the Finder and double click it to launch Aperture with that library set to the default.
And check your caps look key. It appears to be stuck.

HT201272 I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?

I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?

These are user-to-user forums, you are not talking to Apple here.
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HT204053 My husband and I share music in one itunes account for both of our iphones. We just got the new iphone 5s's and iin ttryinngto back up our old phones I have realized we SHARE one icloud as well. Can I create him a new icloud for pictures, cont

My husband and I share music in one itunes account for both of our iphones. We just got the new iphone 5s's and iin ttryinngto back up our old phones I have realized we SHARE one icloud as well. Can I create him a new icloud for pictures, contacts etc

You can have one icloud account and a different itunes account on the phone. I have my icloud account and a shared itunes account. He does not have to use the new icloud account as is ID in itunes and app store. He can keep using the old one.

I preordered the new Mercy Me album and i cant download the music it says i have insuffecient funds when i payed the preorder price what is up with that?

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