I previously bought OSX lion, then i had my harddrive backed up on an external. Once I wiped my harddrive, it put my operating system back to snow leopard...help
I want to know if I can get it from the app strore without purchasing it again...This is because I dont want to upgrade to ML.
If you're wanting to put Snow Leopard back on your old laptop and you don't have the original DVDs, you should call Apple Support (800-MY-APPLE USA) and order the version of SL that came with your MBP. You'll be charged a small fee.
Similar Messages
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I have changed my address to another country in my appstore account.I bought OSX Lion in the past. After the change in my address I couldn't download for free because I had paid for it before. I couldn't find in my purchase history ,too.
Hi ...
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
Billing policy is the same for both the iTunes and Mac App Stores. -
I have bought OSX Lion 1 month back paying $29.99, and now new OS is getting released, there will any updates for the OSX Lion with new features or I have to again buy it paying $19.99, Please let me know??
http://www.apple.com/osx/uptodate/
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i bought osx lion for download but I cannot find where it is on the app store. i currently have 10.5.8 so I dont know if that has something to do with it.
You cannot use Lion until you have upgraded to 10.6.8:
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
You received a coupon you can use and redeem on the App Store to download Lion. There is no App Store in Leopard. -
I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back
I'm unclear on what the problem is. Have you installed a system on the new hard drive, and if so, what system? Had you actually installed Mountain Lion previously, or only downloaded it? And what does "it only wants to upgrade" mean? Have you actually got Mountain Lion already installed? (See About This Mac in the Apple menu.)
All Macs that shipped with Lion or newer are capable of internet recovery in situations like this. Just hold down command-R and it should start in recovery mode over the internet if necessary. You can reinstall the system from there. If you had Mountain Lion, I would assume that Mountain Lion would be the system you would get reinstalling that way. -
Please Help Me !!
I downloaded alot of music on my iphone. Then i had to opdate it and i lost it all. Is there anyway I can get my musik back and save it at my computer so this does not happen again. Its terrible.See Recover your iTunes library from your iPod or iOS device.
tt2 -
I have Os Lion on my mac book pro, im not a fan of this because i cant run many games, i have the disk for snow leopard my machine came with but i get a error saying "unable to unmount disc" when i try erase my hard drive i just want OS SL back any help?
many thanks Carl.You must boot from another drive in order to erase the system drive.
Try starting up with Snow Leopard DVD inserted and C depress. That should get you booted from the DVD. Then start Disk Utitlity from DVD and erase the disk then you should be able to install Snow Leopard.
Remember that everything will be removed from the disk when you erase it and install Snow Leopard so backup first.
Allan -
Is there any way that I can get back my iPhoto? After having hard disk replaced (no backup) and the operating system has been updated to Lion (no disc) I am wondering if iPhoto can be reinstalled with my Leopard discs?
As Niel pointed out, yes. The disk probably will look like the MBP disk (4) in this screenshot;
OT -
I had OS 10.5.8 on my Macbook and couldn't run turbotax 2012 because of that. I purchased Snow leopard on CD and installed it. Now, about my ABOUT this mac says OS 10.6.8. Now, I can't print to my Lexmark z705. I get an error message with no explanation.
Unless there are drivers provided by Apple to work with the printer, you're out of luck. The latest drivers provided by Lexmark are for OS X 10.4 Intel. Unfortunately, this can happen when slightly older peripherals and newer software don't mesh.
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My mac mini is running slow. Bought it in 2009. Activity monitor shows nothing running that should not be. Someone suggested it might be my operating system? Check for software updates, and I am current. Suggestions?
Open Activity Monitor, Show:>All Processes, sort on CPU%, see if anything using too much CPU% when this happens, click on Memory tab, do you have many Pageouts?
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
Check the S.M.A.R.T. status of the drive in Disk Utilty by highlighting the Drive & looking at the bottom of the window. -
I bought CS4 a while back, and only loaded it one time on a PC with Windows XP operating system...
I bought CS4 a while back, and only loaded it one time on a PC with Windows XP operating system. I understand I can load it 2 times. Will it work if I load it on Windows 8?
You won't know until you try. These older versions were never extensively tested or certified on Win 8, but it should work for the most part iuf you follow the necessary procedures liuek turning off UAC and otehr fancies that may get in the way.
Mylenium -
I have not upgraded to Mountain Lion yet, have 3 major apps (acrobatpro) and adobe image ready, and apple works that is not compatible, does anyone know how long snow leopard will be supported. Don't want to upgrade until I purchase new iMac next year.
Consider running your Adobe and AppleWorks software in Snow Leopard (with Rosetta) installed in Parallels in Lion or Mt. Lion:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439 -
I bought osx lion by mistake. How can I get a refund?
I was waiting desperately for OSX Mountain Lion, which was anounced for july. I went to the App store on july 2nd, I looked for Lion in the search tab, I did find an OSX Lion and I clicked BUY. It started download, but never got even 10% because of my internet connection bandwidth. Then I realized that my Macbook Air, which I bought on Dec 2011, had OSX Lion 10.7.4 already installed. How can I return this purchase and get a refund?
Open iTunes (Mac) and go to the top right and click on your email. Sign in and navigate to Purchase History > click see all > Click on report a problem > Find the purchase for OS X Lion > Click report a problem and tell Apple what happened and they should help you out. I've gotten a store credit before but its a one time acceptation. I hope this helps!
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Bought OSX Lion on Family pack have purchased new hard drive where can I get OSX lion now
Had a family Pack under Aplle where we shared all updates on OS X one computer has installed new hard drive but no copy available now for OSX lion How do we solve this problem?
Not sure what you purchased as a "family pack", but Lion does not have that option available. However, if you purchase it from the app store, then the license authorizes you to download it as often as needed on any computer YOU own and control. Since it is tied to your Apple ID (the ID used to purchase it), no one else can download it. Even if you gave other family members your Apple ID to use, it would be violating the licensing requirements and be considered software piracy.
If you installed a new hard drive on your computer or another computer you own, it should be available. Since this is a new blank hard drive, you may need to reinstall the original system (Snow Leopard?) and then go back to the app store as you need to have SL installed to download Lion. If you made a bootable clone of the old drive, you could simply clone that back. -
Macbook Pro - Lion - Snow Leopard - help please!
Hi there.
I've just bought a second-hand Macbook Pro through ebay which has come with Lion pre-installed. I keep being prompted to do a software update but can't do this as (my understanding is) the Lion software belongs to the previous owner and not the computer itself. The apple ID associated with lion is not mine, and I do not know the previous owners password.
I would like to do a clean install anyway to make sure I erase all the previous owners data and assumed I could do this by inserting my RETAIL copy of snow leopard (which I used to upgrade my original Macbook) into the new macbook pro, pressing C on start-up and then doing erase and install. This would then allow me to upgrade my Snow Leopard to Mountain Lion via the app store and everything would properly assign over to me, I would legitimately own the software etc etc and all would be fine.
However, the Macbook seems to not like the Snow Leopard disc and on some further investigation it seems I can't 'downgrade' the software (even though I want to put it straight back up again). So my question is, what do I do now?! I'm assuming there is a way around this and someone helpful and clever will know what to do :-)
Thanks in advance :-)As the MacBook Pro you have bought came with OS X Lion, you can't install any older operating system because its hardware is not supported. That's the reason why you can't install Mac OS X Snow Leopard.
What you have to do is to contact with Apple in order to deauthorize the Mac and all its software (OS X, iPhoto, iMovie and GarageBand) from the old owner's Apple ID > http://support.apple.com/kb/HE57 First try to do it, and if Apple tells you that the old owner has to do it, contact with him/her.
Near all people who sell their old Mac with OS X Lion or Mountain Lion preinstalled do the same error, and it's serious: if the hard drive gets damaged, for example, you won't be able to reinstall OS X, so you can't do anything
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