I previously downloaded CS6 Master Collection with Illustrator and Photoshop. I now need to add...

I previously downloaded CS6 Master Collection and selected Illustrator and Photoshop. Now I need to add InDesign. I called a while back and someone helped me download almost everything, I think. I just need help with the next phase. They said something about deleting my existing Master Collection and reinstalling it? HELP! Is there a phone number I can call?

you shouldn't need to uninstall anything (and do not delete any files).
just run the master collection installer and tick/select the programs you want to install.

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    You may have a file size cap in place on your Internet connection.  To confirm please follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

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  • Activate problem CS6 master collection with original product key

    Hello,
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  • Hello guys..does anybody know how to install and use adobe master collection with the new lion?   I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem...   I am a new mac users and I'd like t

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    Lab79 wrote:
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    And what has politics got to do with anything. Some people just have to blame Software for their poor Hardware maintainence of failure of the same.
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  • I've downloaded free trial versions of illustrator and photoshop but software not opening.Help!

    I've downloaded free trial versions of illustrator and photoshop but software not opening.Help!

    Nobody can help you with at least some system information....
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  • Opening files with Illustrator and photoshop doesn't work, i have to drag the files from finder in to the program. This problem appears after opening 4 a 5 files.

    Opening files with Illustrator and photoshop doesn't work, i have to drag the files from finder in to the program.
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    I'd recommend reposting in the Boot Camp forum, that is where the Boot Camp and Windows gurus hang out.
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  • Can't download CS6 Master Collection Trial on WinXP using IE7/Firfefox 14.0.1

    Hi,
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    I'm getting this in the application.log file:
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    8/9/2012 12:31:46.609 [ERROR] isLocalFileValid/file integrity failed; Temp file doesn't exist; bytesLoaded: 0; prevSavedSize: 0;
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    8/9/2012 12:31:46.656 [ERROR] i/o error retry count: 3
    8/9/2012 12:31:46.656 [ERROR] isLocalFileValid/file integrity failed; Temp file doesn't exist; bytesLoaded: 0; prevSavedSize: 0;
    8/9/2012 12:31:46.656 [ERROR] isLocalFileValid/file integrity failed;  integrityErrorRetryCount: 3
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  • Downloading CS6 Master Collection

    Hi,
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    Firstly, could someone just confirm that I can install this CS6MC onto 2 computers.
    Secondly if I download a CS6MC from Adobe, will all (or most) updates released to date be included with this downloaded version, or will I have to download all the updates once I have installed the package? I still have the DVD of CS6MC, and if the version I will download is the same as the one I have on the DVD, I may as well istall from the DVD.
    Lastly, how will changing the hardware (CPU, Graphics card, etc)  on my desktop computer affect my install count of Adobe CS6MC. How would I be able to sort out any activation issues casued by these hardware upgrades?
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    Thanks.

    1. yes, you can install and activate on two computers concurrently.  both should not be used at any one time and both to be used by you.
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  • Download CS6 Master Collection using Request / Response code - Is Legit?

    I purchased a download copy of Adobe CS6 Master Collection and am wondering now if it is legit. It's instructions go like this.
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    Hi Ned, your answer is correct. I finally connected with Adobe support and they confirmed that the version sold to me is a beta copy and not a valid product. I think that I'll go have some e-words with the seller and their craigslist ad marked as fraudulent.
    Brian but not

  • Having trouble downloading CS6 Master Collection Download.

    It seems that everything is fine until the download is complete.  Once file 1 of 2 is 6.2GB (File name MasterCollection_CS6_LS16 (1).7z) is downloaded I click to run and it says "to open this file, windows needs to know what program you want to use to open it...". The second download, 2 of 2, downloads fine and when i double click to run, a notice pops up asking if I want to run this file. I click run, and get error reading "The file archive part of Adobe CS6 Master Collection is missing. you need all parts in the same folder in order to extract Adobe CS6 Master Collection. Please Download parts."

    I placed both files into an "ADOBE" folder which I put on my desktop.
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