I previously purchased a movie but it no longer shows up on my itunes account. How can I retrieve my movie. I still have the receipt too.

I lost a movie that I purchased form Itunes a year ago. It is no longer in my library but I have a receipt to prove that I purchased it. How can I recover it? thanks

Hi there confusedaboutapple,
You may find the article below helpful.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

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Go here:
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thanks. your answer was correct, clearer. I have another question, maybe you can answer. I just purchase my ipad2 2 days ago. yesterday, there was a sound. today there is no sound. there is a sound only in movies and you tube and music. but no sound on all apps and keyboards. I look it up and seems like ther are few that have this problem. I called walmart coz I bought it there and they told me that they have not heard that before but if I can't fix it, just return it and exchange it with anew one since I have 14 days to do that. I tried rebooting it and still won't work. Should I just restore it?

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please help I have australia id account but i want to purches games from usa itunes store.how can do that ?

sajfromsydney wrote:
please help I have australia id account but i want to purches games from usa itunes store.how can do that ?
You Cannot... You can only Purchase items from the Country of your ID account...

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My husband and I have separate iTunes accounts, how can I share the tv shows I have already purchased so he can have them on his iPad?

Here you go!
http://support.apple.com/kb/ht2688

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Thank you for that.
I do have contacts in Windows Live Mail but still can't find Windows contacts where you said, I have:
Sorry about the text size, but I think you can see what I have.
Thank you for your help so far, I just need to make sure its definitely gone before I give up!

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Hi ...
Just be cause the account was disabled (Apple ID) doesn't mean you can't reset the password and have access to your iTunes purchases.
Use the iforgot link to reset your password > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you have problems resetting, use the email form here > Apple - Support - iTunes Store - Contact Us
edited by: cs

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- Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. Apple does not transfer any data.
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I previously purchased a movie but it no longer shows up on my itunes account. How can I retrieve my movie. I still have the receipt too.

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