I puchased lightroom for download and it wont open on my computer

I purchased Lightroom on Amazon for my Mac. The program downloads but it will not open. I have been back and forth with for almost a year on this and I really need this fixed.

uninstall it and its settings using the adobe uninstaller.
then (assuming you have a serial number for lr 5) install, Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.5

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