I purchase a Mithril package but it does not work
I paid to buy 'Star Warfare:Alien Invasion, 666 Mithril package' for $29.99 but it doen not working. Can I get refun? or what should I do now?
Hello there, Ben1967.
The following Knowledge Base article is a great resource for reporting issues with purchases:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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