I purchase Adobe Creative Suite 5.5 Web Premium and I did not get Illustrator in my package. Can you check on that issue please!

I purchase Adobe Creative Suite 5.5 Web Premium and I did not get Illustrator in my package. Can you check on that issue please!

Web Premium does not contain AI.
Mylenium

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    ctrl-alt-del > start task manager > processes

  • Adobe Creative Suit 6 Design & Web Premium fulfilment online Problems???

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    Hi Suzie,
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  • Adobe Creative Suite 6: Design  & Web Premium (software download card)

    I purchased Adobe Creative Suite 6: Design & Web Premium (software download card), the download package appeared on my destop. Then the zip files: Adobe Creative Suite 6 Design & Web Premium MAC.zip and Adobe Creative Suite 6 Design & Web Premium MAC.zip.cpzg. Whenever I click to unzip once it finishes it goes away and nothing happens. I've searched my computer for the files and the Adobe Creative Suite 6 application, but I can't find anything.

    try removing the file extension and just leaving the zip.
    if that fails, download from the below link
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I cannot install Adobe Creative Suite 6 Design & Web Premium - Student Version

    I purchased a Student Version of Adobe Creative Suite 6 Design & Web Premium. It will not download even though I have the product code, serial number and student ID number. Can anyone help?

    I received a Product code and went to adobe.com/go/student licensing. I received my Serial number, but the disks will not install. I am trying to upgrade from Adobe CS4 on my desktop computer.
    d

  • I have purchased the Adobe Creative Suite 6 Design & Web Premium but will not allow me to register?

    I have purchased the Adobe Creative Suite 6 Design & web Premium & it will not allow me to register the software --- I'm having to use the trial version --- will you please help me in updating --- the products that I have paid lots of money for?
    And I currently have Adobe Audition 1.5 --- please contact me via [email address removed]
    but I would like to get this registered immediately ---
    Currently I have been the recipient of a very bad experience regarding the manner in which Adobe is forcing me to spend more money on products without allowing me to upgrade accordingly --- or in having to speak to a FOREIGNER --- who cannot communicate properly .... please respond as soon as possible ... please.
    My experience in trying to speak to someone with a 'Extremely Thick Accent' was very unpleasant and aggrivating ... and ended up 'going no where.'
    I need to speak/communicate  with someone who can help in using the product that I have paid a lot of money for.
    Mason Ramsey
    p.s. my current purchse of Adobe Creative Suite 6 Design & Web Premium

    Well, what exactly isn't working? Do you get any errors? What system are you on? As a start, check this:
    Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
    Mylenium

  • Issue with upgrading to Adobe Creative Suite 6 Design & Web Premium.

    I am running into a serial number error.  I am trying to upgrade from Adobe Design Premium 5.5 to Adobe Creative Suite 6 Design & Web Premium.  When I am prompted to input the serial number for Adobe Design Premium and I copy it directly from my account it says "This serial is not for a qualifying product. Please try another."  What am I doing wrong?

    Is CS5.5 also an upgrade version or was it purchased as a full version?  (This is somewhat of a gray area for me as far as not knowing if you need to enter the qualifying full version or not.)
    You might try talking to Adobe Support directly... try the chat option...
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • Again Help me.When I try install Adobe Creative Suite 6 Design&Web Premium (education Edition) to my laptop it doesn't accept the serial number?

    One year ago I install that Adobe Creative Suite 6 Design&Web Premium (education Edition) to my table desktop and it works fine,
    but now I want install that to my laptop and I haven't installed it on any other but it doesn't accept the serial number?
    What  can I do? can I have another serial number? Or what?
    sari

    if you purchased from or registered with adobe, you may be able to retrieve your serial numbers by checking the account used to buy/register, Adobe ID
    or if you have your disc box and documents, Find your serial number quickly
    or if your cs6 is currently installed on a pc, Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…

  • I want to reinstall my Adobe Creative Suite 6 Design &Web Premium(education Edition)

    I want to reinstall my Adobe Creative Suite 6 Design &Web Premium(education Edition).I put the drive disc of Adobe Creative Suite 6 Design &Web Premium(education Edition) it let my to provide serial numbers. So sorry,I lose this serial numbers for setting up.How can I got the serial numbers again? Please!

    if you purchased from or registered with adobe, you may be able to retrieve your serial numbers by checking the account used to buy/register, Adobe ID
    or if you have your disc box and documents, Find your serial number quickly
    or if your cs6 is currently installed on a pc, Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…

  • Dvd for adobe creative suite 5.5 web premium has set-up.exe for windows, but how to install on macbook?

    Hi,
    I have the dvd for adobe creative suite 5.5 web premium, I see a set-up.exe for windows, but how do I install this software on my macbook please?
    Thank you
    E

    You can't one way or the other. Serial numbers are platform specific and platform swaps only apply to current  versions, meaning you have to upgrade to CS6 and make the switch.
    Mylenium

  • In Adobe Creative Suite 5.5 Web Premium Acrobat X Pro is included, why did it not install on my pc?

    In Adobe Creative Suite 5.5 Web Premium Acrobat® X Pro is included, why did it not install on my pc? I upgrade from CS3 and tun on new PC Windows 7

    Hi Jeff
    Yes I had a problem! I upgraded from CS3 to Adobe Creative Suite 5.5 Web Premium. I Installed but I could not register it to use it! ADOBE Software License Agreement kept on returning. The technical people had me delete a file and then it worked! But still no Acrobat! Please can you help!

  • How do I install Adobe Creative Suite 5.5 Web Premium (Mac Version)?

    Hi,
    I've just received the ADobe Creative Suite 5.5 Web Premium Student teacher edition.  My student ID was validated when I was ordering it so that I wouldn't have to register it when it arrived.  I'm new to the Mac and when I put the disk in nothing comes up to prompt the intallation.  I saw instructions to open up application folder but I couldn't see the "install app." prompt.  I have the serial number needed but don't know how to install and activate it.  I hope you can help!

    There is no autoplay on Mac OS.  You will want to double click on the DVD and then launch the Setup or Install program.  It should be at the root level on your DVD.

  • My creative cloud subscription is over, and I'm trying to open up Adobe Photoshop CS6 which I got from my Adobe Creative Suite 6 Design & Web Premium - Education Edition, but it keeps trying to validate my creative cloud when I know it's expired.  What do

    My creative cloud subscription is over, and I'm trying to open up Adobe Photoshop CS6 which I got from my Adobe Creative Suite 6 Design & Web Premium - Education Edition, but it keeps trying to validate my creative cloud when I know it's expired.
    What do I do?  Help ):

    How do I prevent Creative Cloud from taking over my CS6 perpetual license?
    https://forums.adobe.com/thread/1584746

  • Upgrade path for Adobe Creative Suite 6 Design & Web Premium

    Where do I get propper informations about the upgrade path if I´m owner of a "Adobe Creative Suite 6 Design & Web-Premium Upgrade (MAC) - Upgrade from Adobe Creative Suite 5.5"
    It seems to me that I have to buy one of the CS 5.5 versions listed on the package to install the upgrade but I´m unshure about the language.
    Do I have to buy a english version or am I free to choose a version provided for the EU or Switzerland (as labled on the package, too)? I am a german user with a swiss background.
    It would be very kind if you could help me with this!
    I´m absolutly unshure and can´t find my way in this version jungle :.-(
    Greetings, Sascha
    P.S.: At the moment I don´t want to upgrade to a CC-Version!

    Okay... it seems to me that one of the following versions should be a good base for a regular update path:
    Design Prem/Std CS5.5, Web Prem/Std CS5.5, Production Prem CS5.5, Master Collection CS5.5
    A regular version 5.0 shouldn´t fit the requirements. So I´m only unshure about any language restrictions?
    Thank you, Sascha

  • Adobepdf.dll missing when 99% of Adobe Creative Suite 5.5 Web Premium is installed?

    99% Installed on Adobe Creative Suite 5.5 Web Premium then received an error window:  The file AdobePDF.dll on Adobe Acrobat CD-ROM is needed.  Type the path where the file is located, and then click O.K.  Browse to the file and copy files from it. Please advise as to how to finish this install.  I am able to open each one of the applications that were installed from the Program Files, but the install is still sitting at 99% and the Files Needed window is still up.  Please advise.  Thank you!

    I did see this information, but I do not have 64 bit, nor am I trying to
    install CS3.  So, will this work for 32 bit and CS5.5?
    Thank you!
    Deb Jones
    District Technology Trainer
    Learning Through Technology & Media
    Charlotte County Schools
    [email protected]
    941.255.0808 ext. 3144
    [email protected] writes:
    >Re: Adobepdf.dll missing when 99% of Adobe Creative Suite 5.5 Web Premium
    >is installed?
    created by http://forums.adobe.com/people/Manish_1988 Manish_1988 in
    >Creative Suites Windows - [
    >http://forums.adobe.com/message/4253209#4253209 ]View the full discussion

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