I purchase clash of clans gems 24 hours ago. And I still havent got them

Title says it all. I know it went through because i still have the receipt in my account. 

If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT3702 I'm trying to purchase clash of clans gems on the game and I keep getting a message that says contact itunes

    I'm trying to purchase gems on Clash of Clans and I keep getting a message saying to contact iTunes support

    https://getsupport.apple.com/Issues.action

  • HT204088 I just purchased clash of clans gems for $4.99 but I was charged $9.98

    I just purchased clash of clan gems for $4.99 but just looked on my online banking and I was charged $9.98

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

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    I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!
    The e-mail address is correct and I've consulted the inbox and the  trashbox without result. And I don't know how to contact the seller Adobe...

    Hi Jose,
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    Best,
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    Hi there
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    Sorry for any inconvenience caused.
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    i purchased a ipod 5th generation  2 weeks ago and its still processing! how long does it usually take 2 process??

    See this ungoing discussion:
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  • HT201209 unable purchase clash of clans gems

    i want to purchase a bag of gem from clash of clans, but i got the problem and cant purchase the gem.
    your purchase could not be complete he said.
    please help me.thanks

    You are still going to have to resolve it with iTunes support. Have you logged in with the Apple ID and password? This is an inapp purchase, you should not have any trouble explaining that to iTunes.

  • I cant purchase Clash of Clans gems.

    The app said: Your Purchase Could Not  Be Completed  and can not contact itunes store

    You are still going to have to resolve it with iTunes support. Have you logged in with the Apple ID and password? This is an inapp purchase, you should not have any trouble explaining that to iTunes.

  • Ordered illustrator cs6 online over 24 hours ago and its still not showing up on my order history or purchased products

    I ordered illustrator cs6 through adobe yesterday morning and still have not recieved my product or any information that it went through. I paid for it through PayPal but when I look at my order history on the adobe website I says I have no orders or products. Is it supposed to take this long to show up?

    it can.
    in the meantime, you can use the ai cs6 trial and when your order is confirmed and you receive a serial number you can convert your trial installation to an unlimited version without reinstalling.

  • I was prompted to update my apple tv. That was two hours ago and its still preparing update. How long does it take!

    How long does it take to update Apple Tv.  Its been more then two hours and its only in step 1 of 2?

    Assuming your credit card info is accurate the entire transaction should just take a few seconds.
    You don't need to download a new version of QuickTime Player 7 Pro. All you need is the email confirmation of your name and registration number. Enter that into your existing version of Player 7 and the pro features are "unlocked".

  • How to buy clash of clans gems. My country is not listed in app store.

    Hello guys, I want to buy clash of clans gems. My mastercard billing address is Bangladesh. I'm seeing, my country isn't in the app store country list. so can't buy. Can you pls tell me how can i buy it? Thanks in advance. 

    I live in the UK and its realy annoying when an app is only availible in the US. To solve this, I changed my store location to US, downloaded the app and then changed it back to UK
    to change store location : Settings > iTunes & App Store > Tap your Apple id > View Apple ID > Country Region > change country Region > select UK > next > agree.
    Purchase the gems again and then change the store back like before

  • Bought 500 clash of clans gems but didn`t recive them after a day

    I bought 500 clash of clans gems but i didn`t recive them ibwaited for a day but i still didn`t have them and they charged me for it .

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why my clash of clans gems didn't order

    Why my clash of clans gems didn't order

    What do you mean 'didn't order' ? If you mean that you got an error message when trying to do the purchase then what did it say ?
    If you got a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT201304 i used redeem $25.00 and i bought clash of clan'gems $19.99.i left redeem $3.36 but i an not get any gems from clash of clan .how to i get back my redeem or gems?

    i used redeem $25.00 and i bought clash of clan'gems $19.99.i left redeem $3.36 but i an not get any gems from clash of clan .how to i get back my redeem or gems?

    Contact the app maker.

  • HT1933 Hi i wanna buy clash of clans gem but i cant how can i buy this gem?

    İ cant buy clash of clans gem help me please

    What happens when you try to buy them, does the 'buy' button not appear or nor work, do you get any error messages ... ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it's a different problem ... ?

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